Mon.Mar 13, 2023

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What Is Revenue Leakage, and How Do You Stop It?

Chargebee

It’s estimated that 42% of businesses experience revenue leakage, sometimes at a staggering rate. In fact, companies lose an average of 9% of their annual revenue through revenue leakage. Which is disappointing, since money lost in leakage is essentially what your business should have rightfully earned. Fortunately, there are solutions that can plug those gaps.

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Is Cold Calling Dead? 74% of You Say No!

SaaStr

So even after doing SaaS all this years, and being perhaps the biggest fan of SaaS sales and sales processes out there … I still struggle with the idea of cold calling. Personally, I never answer a cold call, and want at least my initial discovery to be done over email. But I’m not the average tech buyer, and you probably aren’t either. So I put out the latest survey to see how many folks were successful doing cold phone outbound (not email) in 2023?

SaaS 256
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The Simplest Way to Produce Popular Content

Neil Patel

Have you noticed that no matter how well-written your content is, it’s hard to get views? Or even if you create video, audio, or image-based content it’s tough to get likes, shares, and engagement. Most marketers believe it is because there is so much content for people to choose from. In other words, why should someone read yours? And the stats do tell that story ( 2.5 quintillion bytes of data are created each day ), but it’s simpler than that.

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How to Create User Delight When Building a Bottom-Up SaaS Business with Scratchpad Co-Founder/CEO Pouyan Salehi and OpenPhone Co-Founder Daryna Kulya (Video)

SaaStr

To expand using a bottom-up model, SaaS businesses need to create a more delightful experience for every user. These experiences don’t just happen when customers unlock your product’s value without jumping through several hoops. The opportunity to delight goes beyond the product level and occurs with every encounter on social media, marketing channels, and with company executives.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Automatically Customize Your Deal Pipelines with Nimble’s New Vertical Industry Templates

Nimble - Sales

Our Nimble Development Team is kicking the New Year off strong with the release of our brand new Vertical Industry Deals Templates! Much like our Workflows Templates, our new Deals Pipeline Templates were designed to help automatically tailor Nimble Deals to the unique needs of many common vertical industries including Insurance, Real Estate, Automobile, Business Consulting, […] The post Automatically Customize Your Deal Pipelines with Nimble’s New Vertical Industry Templates appear

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Government-backed digital money to represent $213B in payments by 2030

IT World

The global value of central bank digital currencies (CBDCs) will grow dramatically from $100 million today to $213 billion by 2030, once the virtual money gains greater adoption for domestic payments, according to new data from Juniper Research. By 2030, 92% of the total value transacted through CBDCs around the world will be paid domestically, as cross-border payment systems face an uphill battle for adoption, Juniper predicted.

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How to Build a Powerful Sales Enablement Deck in 5 Simple Steps

CloseSaaS

Learn how to create a sales enablement deck your reps will use. Find out the steps required to create your deck and some examples to inspire you.

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Microsoft Forms cheat sheet: How to get started

IT World

Microsoft Forms is a web app that allows users to create various types of forms that gather information from people online and store that data in the cloud for review. Why is this useful? Surveys, questionnaires, and other interactive forms are a vital part of doing business. They provide a great way to interact with employees, teammates, customers, and potential business partners.

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Live Replay: How to create and close more pipeline in 2023

Sales Hacker

The shift from “growth at all costs” to “profitable growth” has given rise to a new era of B2B sales. One where marketing and sales must work together – with the sole focus of creating and closing more pipeline. Join Andrew Arocha , CRO at Drift and Melton Littlepage at CMO, Outreach to learn how GTM teams working in synergy can: Create quality pipeline with qualified buyers Increase seller efficiency and productivity to deliver more revenue per seller Accelerate deal velocity and win rate

B2B 74
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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The ever-evolving software subscription model

IT World

I’m sure you’ve seen the ads: “Get Perpetual Office for a dirt-cheap price that’s so cheap it’s too good to be true.” It is, though they don’t phrase the pitch quite like that. Instead, the advertisement says: “One-time purchase. No subscription. This is a Microsoft Office 365 account that activates up to 5 devices on all supported platforms, including Windows, macOS, Android, iOS, iPadOS, Tablets.

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How to Hire Dedicated Development Teams: Your In-Depth Guide

TurnKey Labs

One of the only good things about Covid is that it opened our collective eyes to how successful companies can continue to be even when staff doesn’t sit together in an office.

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Has Apple's Tim Cook put everything on the line for Apple Reality?

IT World

Is there a turf war between Apple’s operations and design teams over the first-generation Apple AR glasses? Or are we now hearing about old news being rehashed as competitors spread negative gossip in fear of Apple’s looming AR launch? What we think we know We can’t be certain, but this is what happened on the Apple Rumor Merry-go-round in the last 48 hours: The Financial Times claimed Apple CEO Tim Cook might have ordered the launch of the new devices this year, despite warnings from those work

Cloud 75
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[CASE STUDY] ‘Significant delinquent churn reduction’ and 25% fewer support chat requests – how Osano uses Userpilot to push for more upgrades and Product-Led Growth

User Pilot

Arlo Gilbert, the founder and CEO of Osano , an easy-to-use data privacy platform, initially signed up to Userpilot to build their new user onboarding. But it wasn’t long before he realized Userpilot could play a bigger role for their product team. Userpilot empowered Osano's product team to build various components in their app, such as upgrade screens, to fight delinquent churn and push for expansion revenue faster.

Churn 52
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Sales CRM Goes Mobile | Teamgate

Teamgate

If your sales aren’t mobile, they’re static Modern sales professionals need to be both mobile and connected at all times. That’s where the Teamgate mobile CRM idea came to mind. Sales professionals need a fully mobile sales CRM to keep them in-touch and connected with their entire sales process.

Mobile 52
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Mar 13 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Springfield, IL, United States Organization: OBIX by Clinical Computer Systems, Inc As a Customer Success Manager, you’ll guarantee that clients receive the most possible value and return on their investment. To guarantee that each customer’s use of the software solution closely reflects its business case and business plan, establish a trusted advisor relationship with health system executives, clinical leaders, and other champions.

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Crawl Depth Best Practices for E-commerce

Neil Patel

As an e-commerce professional, you likely look at dozens of metrics each week to assess your site’s success. From visits to traffic value to conversion rate, there are plenty of metrics you can use to understand how your site’s current setup is performing. An often-overlooked metric for e-commerce websites, though, is crawl depth. This metric can tell you a lot about user behaviors like bounce rate and exit rate, and it may also explain gaps you’ve seen in your search engine optimization efforts

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How this marketing agency uses AI to 10x their conversion rates

Unbounce

Back in the ‘70s, Jeff Taylor was writing copy for ads at one of his father’s radio stations. He recalls one interaction fondly: I wrote my first piece of copy. The client read it, looked at me, and said, “You’ll work in an ad agency one day.” I was 12. Call it fate or natural skill, Jeff has been marketing and growing businesses since 1992—long before “digital” was a part of any agency’s vocabulary.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Close 50% More by Systematizing Your Sales Follow-Up Process

Sales Hacker

If you systematize your sales follow-up process you will close more deals — and I am about to show you how **Disclaimer** This has been written with sales executives (SEs) and account executives (AEs) in mind. I am not saying that you won’t get any value from it but if you aren’t an SE or AE, or working directly with SEs/AEs and new business sales pipeline, then this wasn’t written for you. ( Plays miniature violin for the people who just left. ) Okay, now that it’s just stone-cold sales killers

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Tech industry dodges a financial bullet after SVB crash

IT World

Silicon Valley Bank (SVB) in Santa Clara, CA, billed itself as “the financial partner of the innovation economy” and had more than $342 billion in deposits — including money from many influential venture capitalists, start-ups and tech firms. That was before last week happened, when a sudden run on the bank opened the door to the prospect of a larger meltdown in the financial system.

Banking 92