Tue.Dec 13, 2022

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Dear SaaStr: How Can You Tell iI Someone is Going To Be a Phenomenal CEO?

SaaStr

Dear SaaStr: How Can You Tell iI Someone is Going To Be a Phenomenal CEO? Having now worked with a few dozen SaaS CEOs who are much better CEOs that I ever was, I think I can boil it down to 2 characteristics: They can see the future , and. They have the ability to recruit and build the teams to get there. The best founders, at least by the time they have 50–100 customers, can see at least several years into the future.

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Best Web Design Agencies Compared

The Daily Egg

Websites are a dime a dozen, and standing out is the biggest problem you face. Out of the 10 providers we reviewed, The post Best Web Design Agencies Compared appeared first on The Daily Egg.

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Cooley: Series D Deals Dropped 78% in Just Q3 Alone

SaaStr

Cooley is one of the top law firms representing startups , and so they have data that no one else quite has. They know exactly what venture deals are priced at, exactly how many are happening, and exactly what is happening across 100s and 100s of leading startups. Other data sources are great, but law firms have a unique access to the exact, real data.

Education 282
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A Funny Thing Happened on the Way to Sand Hill Road

Tom Tunguz

A funny thing happened along the way to Sand Hill Road in the last decade : startups stopped talking about how much runway a Series A would buy them. In the 2000s, when capital was scarcer, founders & VCs would derive round size by debating the quantum of money required to achieve Series B milestones. When capital is scarce, it’s rationed.

Headcount 284
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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SaaStr’s Top Podcast Episodes of 2022 (#25-#13): Canva, Loom, Bill, Box, Upwork and More!

SaaStr

It’s time for our annual round-up of your favorite SaaStr content! Today, we’re giving you #25-#13 of our top podcast episodes of 2022! Keep an eye out for the second half of the list on Thursday! 25. SaaStr 539: The Journey to Building a Successful Customer Advisory Board in the Enterprise with Mapistry VP of Customer Experience Maya Colato. 24.

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Selling to SMBs, a Founder’s Playbook

Andreessen Horowitz

The 2010s era of VC-backed healthtech was largely an enterprise game, with most founders pursuing large payors, hospital systems, or jumbo employers as customers. This was because enterprises were the customers with enough budget and IT sophistication to justify VC-scale … The post Selling to SMBs, a Founder’s Playbook appeared first on Andreessen Horowitz.

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Building Meaningful Connections with Co-Selling with Alex Buckles

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Alex Buckles , Co-Founder and CEO of Forecastable and Founder of Pathways for Autism , which helps people sell in partnership with other vendors to deepen traction, penetration and integration to extend customer lifetime value. Join us for an engaging conversation about developing and implementing new, effective go-to-market strategies. powered by Sounder.

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Best Places to Work in IT 2023

IT World

What makes an organization a great place for technology professionals to work? Top salaries, benefits, and other perks are important, but so are opportunities to learn new skills, a flexible work environment, and a corporate culture that values diversity and teamwork. Computerworld publisher Foundry surveyed large, midsize, and small organizations to discover the top employers for our 29th annual Best Places to Work in IT report.

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ACV vs. ARR: What Are They? And How to Calculate Them

Inturact

SaaS businesses face the heat of stiff competition, and to cut through it, they need the right arsenal. Since nothing can beat the leverage correct data would give you, it’s critical to get this part right.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Fred Brooks is gone, but his IT management lessons will live forever

IT World

Fred Brooks died last month at age 91. Thanks to his best-selling software development management book, The Mythical Man-Month Essays on Software Engineering , he became a programming and management legend. Over the decades, I've met many tech leaders, but few were as quietly impressive as Brooks. While I saw him several times at events, I only spoke to him once when he was the chairman of the University of North Carolina's computer science department.

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What the Mindset of Experimentation as a Leader Looks Like with Can Ozdoruk

30 Day Leadership

What’s the point of A/B testing your leadership? The point is to get valuable data to inform decisions that will help you improve. This is the same thing that expert marketers do to bring awareness of a product to a target audience. In this episode, best-selling author and leadership coach Nils Vinje speaks with Can Ozdoruk , VP of Marketing at Netomi.

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Genentech cracks the code for a healthy, happy workforce

IT World

Whether it’s nurturing positive mental health, promoting diversity, or celebrating a culture that recognizes employees’ success, Genentech is cracking the code on fostering a happy and healthy IT workforce. As a leader in the biotechnology industry, Genentech is particularly invested in its own employees’ wellness, taking a holistic approach that cuts across career growth; social well-being; and financial, physical, and mental health.

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To be great at content marketing, CMOs need to think like publishers

Kalungi

Content marketing , especially in B2B SaaS, has become a central part of modern business practices. Content marketing, being 62% less costly than traditional marketing while driving three times the amount of leads, has become many marketers’ go-to when it comes to engaging their audience and growing their business. Yet, many marketers are still struggling to truly reap its benefits, causing them to abandon the practice or put it aside if they don’t see immediate results.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Avanade’s support for flex work fosters an efficient IT team

IT World

Need to cart the kids to school early in the morning or volunteer for a community program in the late afternoon? At Avanade it’s perfectly acceptable to tend to obligations during the traditional 9-to-5 work schedule, thanks to the Alternative Work Week program, launched in 2022 to promote job flexibility. As the digital business and IT consultancy emerged from pandemic shutdowns, Avanade leadership recognized a need to change the employee experience with a greater focus on work/life balance and

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How to Speed Up Product Adoption With User Behavior Tools

Full Session

Product adoption is critical for measuring the success of your product and business overall. Improving product adoption has become a challenge for most companies, so there is an increasing focus on user behavior tools that support adoption efforts. User behavior tools can impact product adoption by giving your team insights into how users interact with your product.

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Cohorts lead to Performance Benchmarks

OPEXEngine

Most SaaS executives can relate to a friendly debate they’ve had at a board or leadership team meeting about what percentage of revenue should come from “upsells” to existing customers or what is “healthy churn.” In these discussions, lots of conventional wisdom is shared, backed up by “benchmarks” that came from an investor, a conference, or another industry source.

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Two most crucial metrics in SaaS: Net and Gross Retention Rates — Now Available in ChartMogul

Chart Mogul

Retention is one of the most crucial metrics in SaaS. It tells you exactly how well your business is doing, whether you are crushing it or you’ve got a problem on your hands. Without a high retention rate, it’s very hard to build a profitable SaaS business at scale. Retention rates have been some of … Retention is one of the most crucial metrics in SaaS.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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What the Mindset of Experimentation as a Leader Looks Like with Can Ozdoruk

30 Day Leadership

What’s the point of A/B testing your leadership? The point is to get valuable data to inform decisions that will help you improve. This is the same thing that expert marketers do to bring awareness of a product to a target audience. In this episode, best-selling author and leadership coach Nils Vinje speaks with Can Ozdoruk , VP of Marketing at Netomi.

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Choosing an Online Casino Malaysia

SaaS Metrics

Choosing an online casino Malaysia is a great way to experience the thrills of gambling without leaving your home. Most online casinos have a huge selection of games to choose from, as well as safe and secure payment methods to ensure that your money is always protected. However, there are a few. Read more. The post Choosing an Online Casino Malaysia first appeared on SaaS Metrics.

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Basic Functionality of How to Create Videos, Attach to CTA, Branding Opportunities

Dubb

In this recap from a recent Dubb Support video, we dive into how to create videos, attach call to action buttons to those videos, and increase your overall branding through video. This is a fantastic video for anyone who wants to build greater connections and generate more sales. If you want to view the. The post Basic Functionality of How to Create Videos, Attach to CTA, Branding Opportunities appeared first on Dubb Blog.

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How to Get 10x Your Operational Efficiency with IT Automation

BetterCloud

This post is an excerpt from our guide: “ 10x Your IT Operational Efficiency: A CIO’s Guide to IT Automation.”. Lately, it seems like the only constant for IT is change. From the pandemic, to labor market shifts, to inflation and fears of a recession, the last few years have been a wild ride for everyone. A recent Gartner survey shows that despite the current economic turmoil, 69% of CEOs are still planning to increase spending on digital technologies.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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A third of UK workers to stay online over holidays, following global trend

IT World

New research from Slack has found a disconnect between bosses and employees regarding work expectations during the Christmas period, with a third of workers stating they plan to be online and available to work during the holiday season, despite the majority of UK employers encouraging their employees to switch off. The Slack Holiday Season Survey, comprises responses from more than 2,000 UK office workers surveyed by market research firm YouGov on behalf of Slack, also found that 36% of employee

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What is Sales Volume Variance? (Definition, Formula & Examples)

CloseSaaS

Sales volume variance (SVV) is an important metric for both campaigns and individual products. Here's how to calculate it for your business.

Sales 52
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MetroStar’s ‘fast and fearless’ IT culture is fueled by upskilling

IT World

When a company’s mission is to advance artificial intelligence (AI) and machine learning (ML) to build human-centered solutions for the U.S. government, you can bet continuous training and upskilling are central to the IT charter. For MetroStar , a solutions and digital services company catering to the public sector, it’s that emphasis on building creative and innovative technologist communities, coupled with a commitment to employee development, that has helped the 400-plus-person company land

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Dec 13 – Customer Success Jobs 

SmartKarrot

Role: Customer Success Associate Location: Chicago, IL, United States (On-site) Organization: Wolters Kluwer As a Customer Success Associate, you will deliver prompt and professional service to the customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications. Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate or

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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Why is CS hiring so hard? Tips for finding your people

Totango

As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is becoming an essential part of businesses across the globe. It’s clear to corporate leaders that strong onboarding and ongoing engagement help convert tentative new relationships into happy customers and established revenue streams; and risk management protects hard-earned customer trust and shines a light on opportunities for expansion.

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Product Analytics Dashboard: Which Metrics to Track and How to Create One

User Pilot

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS. An easy two-step process to build an analytics dashboard.

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Best PEO Services

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. How much time are you spending on HR administrative tasks? The answer is likely much more than you prefer. Some startups can get away with managing HR initiatives on their own in the beginning, but this quickly becomes unrealistic and cumbersome if or when you scale your business.