Fri.Sep 23, 2022

Dear SaaStr: How Does SaaStr Fund Decide What to Invest In?

SaaStr

Dear SaaStr: How Does SaaStr Fund Decide What to Invest In? Let me give my investing process at least for SaaStr Fund : First, I try somehow to identify before a first meeting if there is a >=2.5% chance of investing. This is perhaps the most non-obvious part.

Pipeline Supply Shocks in SaaS Sales

Tomasz Tunguz

Imagine a startup with 4 customers in the pipeline. The average sales cycle is 28 days. Two of those customers should close this quarter. Two of them, who entered the funnel later in the month, will take longer than 30 days to close.

Sales 97
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State of the Cloud 2022: The Centaur Report With Bessemer Venture Partners (Pod 593 + Video)

SaaStr

You’ve heard of a Unicorn SaaS company, but it’s time to introduce you to the Centaur. It’s no secret that the global financial landscape has been shaken up in recent years.

Cloud 212

Your Facebook Ads are Not Performing? Here’s Why

Neil Patel

Looking for a diverse online ad platform that will put your marketing campaigns in front of tons of people? Facebook Ads is the way to go. With an almost endless amount of detailed targeting options and features, you can reach virtually any Facebook user with an ad.

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

Why Customer Success and customer education are your BFFs in uncertain times

ChurnZero

This is a guest article by Andrew Brown , content marketing manager, Northpass. . Searches for customer retention peaked in early 2022. . Searches for customer churn neared their all-time high around the same period. . Why? . The pandemic.

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CIO Priorities: 2020 vs 2023

ITPro

Zero Trust, SaaS Security, and its impact on SD-WAN being a priority

SaaS 40

Jamf Pro now lets IT admins manage AWS Mac instances

IT World

Jamf has teamed up with Amazon Web Services (AWS) to introduce new tools that let IT admins using Jamf Pro enroll virtual EC2 Macs when they are provisioned via the AWS portal.

Cloud 76

Sep 23 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director (Remote) Location: Remote, United States Organization: Talentify.io As a Customer Success Director, you will develop your team through motivation, counseling, and product knowledge education. Develop and implement repeatable processes for customer management. Track, manage, and improve customer health scores to improve customer retention. Improve the processes to coordinate with technical support and services team to drive overall customer health.

Podcast: iPhone 14 Pro: Buy or nah?

IT World

Macworld Executive Editor Michael Simon and Ken Mingis, executive editor at Computerworld, go over the high points of the new iPhone 14 Pro Max. Standouts include the "Dynamic Island" and always-on display. To read this article in full, please click here

61

Defeating the Analysis Paralysis of Building vs. Buying

Speaker: Robert Webber, VP Product Flow Optimization at Construx

Product managers need to consider all alternatives when they decide to build their product. This dilemma plagues us all. Many organizations have been able to establish effective outsourcing models, but there are so many options, from contract labor to offshore employees. Which option creates the greatest value for your organization?

Improving Customer Health Score: An Essential Guide for Customer Success Teams

SmartKarrot

Customers in the contemporary age are becoming increasingly conscious of the variety of experiences they need before purchasing. To raise your customer health score, you must view customer health as a logical, well-thought-out problem.

Improving Customer Health Score: An Essential Guide for Customer Success Teams

SmartKarrot

Customers in the contemporary age are becoming increasingly conscious of the variety of experiences they need before purchasing. To raise your customer health score, you must view customer health as a logical, well-thought-out problem.