Tue.Jun 07, 2022

article thumbnail

Navigating the Complexities of Hybrid SaaS Billing Models

Sage Intacct

The SaaS industry and its various spin-off sectors have introduced a dizzying number of innovations into the business arena. One of the most important of these is pricing flexibility.

SaaS 145
article thumbnail

From first touch to qualified lead: How to use live chat for sales

Intercom, Inc.

The promise of live chat for sales teams is being able to connect faster with higher quality leads. But any target-focused sales professional will want to know: how well does live chat actually work? Live chat – especially when it’s part of a modern customer communications platform that helps you make the most of every engagement – is a powerful addition to your sales tech stack.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is a 10% Reduction in Staff a Layoff?

Tom Tunguz

Should a 10% reduction in staff be considered a layoff? In one sense, yes, because on a particular day, a collection of employees no longer work at a startup. But a 10% layoff shouldn’t confer messages of a financially strapped business. Consider the average annual employee attrition in a startup ranges between 13% and 25%. A 10% reduction-in-force (RIF) is less than the quantum of employees the business would have expected to lose throughout the year.

article thumbnail

The Importance of Data Hygiene in Sales Orgs

Predictable Revenue

Pouyan Salehi joined the Predictable Revenue podcast to discuss the importance of data hygiene in B2B sales and how we can make better use of our data. The post The Importance of Data Hygiene in Sales Orgs appeared first on Predictable Revenue.

Data 147
article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Elon Musk is dead wrong about working from home

IT World

Oh, come on, Elon! Get with the 21st century already. In a recent infamous leaked memo, Elon Musk told his Tesla staff, "Anyone who wishes to do remote work must be in the office for a minimum (and I mean *minimum*) of 40 hours per week or depart Tesla." Musk continued, "This is less than [what] we ask of factory workers." Well, yes, but white-collar workers aren't working on assembly lines, either.

107
107

More Trending

article thumbnail

8 Things to Consider When Rolling Out Usage-Based Pricing

Chargify

The momentum behind usage-based pricing (UBP) is real and justified. Openview reports that 45% of SaaS companies have deployed some form of UBP and a staggering 61%. The post 8 Things to Consider When Rolling Out Usage-Based Pricing appeared first on Chargify.

Pricing 90
article thumbnail

SaaStr Europa Slides: The Top 5 Mistakes in Scale-Up

Kellblog

Just a quick post to publish the slides from the talk I gave today at SaaStr Europa in Barcelona on the top 5 mistakes in scale-up. Thanks so much to everyone who attended, stuck around for the AMA session afterwards, and gave me feedback or asked me questions at the conference. If you have trouble accessing these, please let me know and I can try to switch file sharing platforms.

Scale 92
article thumbnail

Speaking the Right Language to Potential Buyers

Sales Hacker

??If you want to make more sales, you need to make the most of today’s trends. Christopher Kingman , Global Head of Digital Sales Enablement at TransUnion , believes digital sales is the future of sales as a whole. Going digital can help you target customers more accurately, sell products faster, and bridge the gap between individuals and buying committees. powered by Sounder.

article thumbnail

Investing in Omni Creator Products

Andreessen Horowitz

Many of the most popular, genre-defining games trace their heritage to what are called “mods”—player-made modifications to existing games. The mods are built from developer tools within the game so that players can create new levels, maps, and even new … The post Investing in Omni Creator Products appeared first on Andreessen Horowitz.

article thumbnail

How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

article thumbnail

Crashing the Boys’ Club: Lessons to be Learned from Four Women Leaders

Sales Hacker

Do you find yourself wondering if you can even “make it” in sales? The perception of sales is evolving, but many still think it’s a boys club filled with used car salespeople ( we’ve got some work to do). If you’re considering a career in sales (especially a leadership position), it’s essential to know that success is possible despite the challenges.

article thumbnail

Smart Contract Security: A Simple Checklist for Web3 Development

Andreessen Horowitz

… The post Smart Contract Security: A Simple Checklist for Web3 Development appeared first on Andreessen Horowitz.

article thumbnail

How to Hire for Revenue Roles in a Tight Talent Market

Sales Hacker

Jump on LinkedIn or any social channel and you will no doubt see the following when it comes to hiring: It’s tough to source and engage the ‘right’ candidates in this talent market. It’s more competitive and expensive to hire great talent and keep them around. It’s a key focus to source a diverse pipeline of talent, but that’s often not a reality. So how are sales and revenue leaders at high-growth startups solving these challenges?

article thumbnail

Understanding the Payments Revenue Food Chain

Infinicept

When: Thurs. June 16th at 10:00 AM PT / 1:00 PM ET As software companies become a larger part of the payments world, they have to determine how much of a role to play and how far up the payments revenue food chain they want to go. Infinicept experts are breaking down the payments revenue food chain in a live webinar and Q&A on Thursday, June 16th at 1:00 pm ET.

article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

How to Solve the “Missing Data Problem” That’s Wrecking Your Forecasts

Sales Hacker

The quality of your sales data can make or break your forecasting accuracy. Missing contacts, anecdotal reporting, and manual data entry can lead you to believe your forecasts are much rosier than they actually are. And if you trust your forecasts, you could be in for a rude awakening as you approach EOQ. Learn how to avoid that feeling and get back on track with realistic forecasting informed by complete and actionable sales data.

article thumbnail

2022 Ecommerce Platform Guide: Shopify vs Magento

Groove HQ

Evaluating Shopify and Magento for your ecommerce CMS? We've done the leg work and pulled the information together so you can make an informed decision! The post 2022 Ecommerce Platform Guide: Shopify vs Magento appeared first on Groove Blog.

article thumbnail

Why Leadership Is a Mindset, Not a Title with Rupal Nishar

30 Day Leadership

Being a great leader is not just about having great ideas or having a title, it’s about providing the space for the right ideas to emerge and come to life. This involves giving your team and people from different parts of the organization the opportunity to share their ideas. In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Rupal Nishar, Vice President of Customer Success at Netomi.

article thumbnail

Podcast: How to Build and Grow a Remote Sales Team with Lavie Popack

Dubb

This episode of the Connection Loop podcast features Lavie Popack, the CEO of Overpass. He and Ruben Dua, CEO and Founder of Dubb, discuss the recipe for a successful remote sales team. Listen to more episodes here (dubb.com/cl-podcast). The story continues on dubb.com. Watch the full Livestream episode here: ??????????????????????????? Listen to the full.

Sales 52
article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

article thumbnail

Championing the Customer Success team’s role in a way that other teams can’t ignore 

ChurnZero

This is a guest post by Todd Eby, co-founder and CEO of SuccessHACKER. Those of us who work in Customer Success know just how vital high-powered Customer Success teams are for organizations. Customer Success teams are essential for retaining customers, improving the customer experience, reducing churn, and boosting other crucial metrics. But the question today is: does the rest of your organization understand exactly how important your Customer Success department is to the business?

article thumbnail

Podcast: The Biggest Problems and Solutions for your Sales Process with Jay Skinner

Dubb

Sales is no easy job. Reaching out to prospects about your product, convincing them of its merit, and turning them into actual buying customers can be tough. There’s no denying that challenges in sales are very much real. But so are the excuses salespeople make up for falling short of sales targets. Sometimes, we. The post Podcast: The Biggest Problems and Solutions for your Sales Process with Jay Skinner appeared first on Dubb Blog.

Sales 52
article thumbnail

How to Manage Churn- with Anita Toth!

CustomerSuccessBox

The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn! Check out Anita’s interview where she gives insights into how you can manage churn efficiently.

Churn 52
article thumbnail

Podcast: The Biggest Truths About Sales with Jeffrey Gitomer

Dubb

Watch this video to learn the TRUTH that you may or may not know. Listen to more episodes here (dubb.com/cl-podcast). The story continues on dubb.com. Watch the full Livestream episode here: ???????????????????????????? Listen to the full podcast here: Listen to this podcast on the platform of your choice here. Learn more about Dubb at. The post Podcast: The Biggest Truths About Sales with Jeffrey Gitomer appeared first on Dubb Blog.

Sales 52
article thumbnail

Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

article thumbnail

Why Leadership Is a Mindset, Not a Title with Rupal Nishar

30 Day Leadership

Being a great leader is not just about having great ideas or having a title, it’s about providing the space for the right ideas to emerge and come to life. This involves giving your team and people from different parts of the organization the opportunity to share their ideas. In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Rupal Nishar, Vice President of Customer Success at Netomi.

article thumbnail

A Sales Lead to Close with Jason Forrest

Dubb

Have you been searching for a way to better close your sales leads? Even if you are achieving some major success hitting your sales targets, are you looking for a way to close even more sales leads? As you already know, sales are the lifeblood of any business. Without converting a constant influx of. The post A Sales Lead to Close with Jason Forrest appeared first on Dubb Blog.

Sales 52
article thumbnail

Product Tip Tuesday: Mitigating Security Risks With New Google Oversharing Reports

BetterCloud

IT admins and security teams are always looking for ways to mitigate security risks. But what about the risks that admins can’t inherently “see”? You know what I’m talking about. There are the file links that get shared publicly or to a personal email address. And how about all those decks that get shared externally that might have included some confidential information?

article thumbnail

Podcast: Becoming a Video Sales Master with Jeffrey Gitomer

Dubb

Salespeople have a reputation for being aggressive. While it’s not necessarily a bad thing to have the drive to get things done, it’s the lack of empathy that makes it a harmful tactic. So what’s the more effective approach? We asked Jeffrey Gitomer. Jeffrey is The King of Sales. He has written over 17. The post Podcast: Becoming a Video Sales Master with Jeffrey Gitomer appeared first on Dubb Blog.

Sales 52
article thumbnail

10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

article thumbnail

What is revenue intelligence? 5 steps to get started & 7 tools to use

CloseSaaS

Fast-growing SMBs and startups need revenue intelligence to forecast based on facts and react to early warning signs in your pipeline.

Revenue 52
article thumbnail

Transitioning from Boss to Coach: A Guide for Customer Success Leaders

SmartKarrot

What is the first thing you relate to when you hear the word – boss? For most of us, it is a senior person who expects you to do things, is always in control, and maybe even stressed. Think of a coach now. Isn’t your mood and vibe vastly different? This is the difference customer success leaders should look to achieve. A coach gives the image of someone who helps you learn and try activities for your professional growth and advancement.

article thumbnail

How to Manage Churn- with Lauren Costella!

CustomerSuccessBox

The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn! Lauren Costella is currently the Vice President of Customer Success at GoodTime.io.

Churn 52