Thu.Jun 23, 2022

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Financial Dashboards and Metrics for Software Companies

Sage Intacct

If you’re the CFO of a subscription billing company, you want to bring clarity to decisions, understand where to invest, and track cash-flow and SaaS metrics, in the chaos of dynamic, competitive markets. The best CFOs balance out this equation by giving their departments clarity and direction with SaaS metrics and role-based financial dashboards.

Metrics 119
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Slack Alternatives

The Daily Egg

Slack is a cloud-based business messaging app designed to meet the needs of teams in fast-paced and dynamic work environments. In its. The post Slack Alternatives appeared first on The Daily Egg.

Cloud 285
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The Only Truly Terrible Venture Term is a Tranche

SaaStr

So with times much tougher in the venture and public markets, you’ll see a lot more talk about tougher “terms” in VC rounds, especially later rounds: Structural terms, guaranteeing a certain return that many VCs will say are “more akin to debt”. Participating preferred, where investors get more than common in many acquisitions. More types of antidilution protection, including ratchets in later rounds, if there’s a down round or a down IPO.

Pricing 228
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G2’s CMO Amanda Malko on the latest trends in software buying

Intercom, Inc.

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Over 400 VCs Already Coming to 2022 SaaStr Annual!

SaaStr

Year after year, VCs show up to SaaStr Annual locked and loaded, term sheets in hands , on the hunt for soon-to-be Unicorns to add to their portfolios. From the Founding Partners, Managing Directors and big name SaaS VCs who grace the stage. to the firms that send over a dozen of their Partners and Associates — everyone who invests in SaaS has a presence at SaaStr Annual.

Banking 212

More Trending

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Apple says it’s time your business ran BIMI

IT World

Apple will add another obstacle against successful phishing attacks in iOS 16, iPadOS 16, and macOS Ventura , which will show a company’s official logo to help recipients recognize genuine from fake emails. Brand Indicators for Message Identification. Apple’s forthcoming operating systems will support Brand Indicators for Message Identification (BIMI).

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How to Build a Buyer Experience that Closes Bigger Deals

Sales Hacker

Do you find yourself wondering if you can even “make it” in sales? What does this shift mean for sales teams? How do you build a buyer experience that gives the modern buyer what they are looking for when they’re making purchasing decisions? Alex Kracov (CEO & Co-founder of Dock) will share his tactical framework for how to build a winning buyer experience, and Ross Shanken (Head of Strategic Sales at Lattice) will join to talk through the lessons they learned at Lattice to standardize

Sales 80
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How to Send Video through Constant Contact

Dubb

In this post, I’m going to guide you through how to maximize the Dubb Constant Contact integration to meet your marketing goals. With this integration, you can send out video messages that increase your conversions, click-through rates, and replies out of your Constant Contact account. About Constant Contact and Dubb Constant Contact is an. The post How to Send Video through Constant Contact appeared first on Dubb Blog.

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Episode 3: 60 Seconds with Jason Bay (Portland)

Sales Hacker

Go from zero to sales in just 60 seconds. I’m Nick Capozzi (head of Storytelling at Demostack and 2x’s Top 10 LinkedIn Sales Superstar), and I’m on a roadshow across the U.S. where I’m putting sales leaders in the hot seat. In each city, I get your favorite sellers on camera for 60 seconds to answer your burning questions — as many as they can in under a minute.

Sales 77
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Navigating Choppy SaaS Waters

Chart Mogul

“May you live in interesting times” is a rough translation of a traditional Chinese proverb that is bearing more meaning today than ever in the history of SaaS. After a brilliant run up to 2022, SaaS valuations got hammered in the public markets lately. And with rising interest rates and weakening global demand, it seems … “May you live in interesting times” is a rough translation of a traditional Chinese proverb that is bearing more meaning today than ever in the h

SaaS 52
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How to Choose an Identity and Access Management Solution For Your Organization

SaaS Metrics

With most offices and companies adopting the work-from-home model, the need for security has increased drastically. Even hybrid offices need to pay special attention to security in both the office and for employees working remotely. Identity and access management solutions have come a long way to help companies focus on security and. Read more. The post How to Choose an Identity and Access Management Solution For Your Organization first appeared on SaaS Metrics.

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Top 10 NPS Survey Best Practices for Customer Success Managers

SmartKarrot

CSMs widely use Net Promoter Score (NPS) to access customer satisfaction. In addition to giving you a fair idea of how satisfied the customers are, NPS is also a great way to know how loyal the customers are and their willingness to be brand advocates. Internally, NPS reveals a lot about a company’s performance and helps CRMs improve their product, process, and customer experience.

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The business user's guide to Google Voice

IT World

All right, quiz time: In a single sentence, can you tell me exactly what Google Voice does? It's a question even the most giddy Google-appreciating geeks struggle to answer succinctly — and for normal, non-tech-obsessed Homo sapiens, the answer typically falls somewhere between "Huh?" and "Wait, is that the same thing as gChat?" Really, it's no surprise.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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VP of Customer Success: Roles and Responsibilities

SmartKarrot

Being the VP of customer success is a tough job. It is a huge step in any professional journey, and in the field of customer success, it can be considered to be the pinnacle of success. Customer success is a growing field and is still in its beginning. This is why top-level positions generally have more roles and responsibilities than others. If you are being promoted to the VP of Customer Success, you need to know what roles and responsibilities you can expect.

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Jun 23 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: New York, NY, US (On-site) Organization: Dandy As a VP of Customer Success, you will manage a team of Customer Pods with CSMs tasked to drive material growth in a book of business of 200-300 dental practices. Drive accountability within the organization to deliver an outstanding customer experience with the products and support delivery.