ChurnZero

DECEMBER 27, 2022

Throughout the year, the ChurnZero team has shared content that explores so many different aspects of Customer Success, from career growth strategies and team management frameworks to retention tactics and industry benchmarks. We also released a number of new product features that got our customers fired up about working with their customers, company, and leadership in new ways that help them show off the value of CS and deliver the best possible customer experience.

Leadership 90

Leadership Benchmarks Headcount Machine Learning 90

SaaStr

DECEMBER 27, 2022

Dear SaaStr: What Were Some of the Toughest Lessons You Learned About How to Build a Successful SaaS Business? Some of the toughest lessons I’ve learned … and continue to re-learn: Even very talented co-founders may leave. You need to also make sure they are 110% committed. Very mediocre VPs are often very good at talking the talk. Mediocre execs often talk the talk even better than the best up-and-coming ones.

Business 315

Business SaaS Marketing 315

Neil Patel

DECEMBER 27, 2022

Are you an e-commerce business owner looking for ways to enhance your sales? I’m sure you know the importance of ranking high in the SERPs. After all, the more visibility you have, the more likely shoppers will discover your site and maybe make a purchase. While many e-commerce owners focus on product home pages, it’s easy to neglect your category pages.

Social Media 91

Social Media Engineering Customer Lifetime Value Consulting 91

SaaStr

DECEMBER 27, 2022

So since the lockdown I’ve only spent about 30%-40% of my time in the SF Bay Area, and almost none of it in San Francisco proper. After a few weeks of lockdown, we instead opened up a handful of pod offices in downtown Palo Alto. Everyone had their own tiny office, with its own HVAC, and more, and we could meet outdoors in a courtyard. A true moment in time.

B2B 205

B2B Engineering SaaS Sales 205

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

IT World

DECEMBER 27, 2022

PowerPoint’s Ribbon interface is great for finding everything you might ever want to do in the presentation package — particularly things you don’t do frequently, like using the rehearse timing feature. But if you’re looking to do common tasks fast, you’ll find keyboard shortcuts far more useful. Why bother to lift your hands from the keyboard if you want to open or close a presentation, apply formatting, or start a presentation?

87

87

IT World

DECEMBER 27, 2022

“Those who cannot remember the past are condemned to repeat it,” the philosopher George Santayana warned 120 years ago. An even better-known philosopher, former Yankee catcher Yogi Berra, put it more succinctly: “It’s déjà vu, all over again.” I’m referring to the antitrust battle Microsoft is waging with the US government over the company’s $69 billion agreement to buy game-maker Activision Blizzard.

Government 60

Government Pricing Software Marketing 60

yoursales

DECEMBER 27, 2022

Sales Engagement Platform vs CRM: Why Sales Professionals Need Both. Why the Sales Engagement Platform vs CRM question is not a question of either-or, but of how to do both right. The today looks a lot different to sellers than it did just two years ago. That’s because the way prospects engage is more complex, and competition is more intense. In this environment, it becomes incredibly important for selling teams to have BOTH a CRM and a Sales Engagement Platform.

Scale 86

Scale Engagement Sales Government 86