Thu.Apr 28, 2022

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Low-code tools can fill a void caused by the Great Resignation

IT World

Low-code development platforms have seen tremendous uptake since the beginning of the COVID-19 pandemic and arrival of the Great Resignation , where droves of workers left their jobs for greener pastures. The dearth of workers includes software developers, the absence of which has left organizations scrambling to find trained software professionals who can help facilitate business process transformation.

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Zyro Review

The Daily Egg

Zyro (pronounced just like “zero”) is a feature-rich, affordable, DIY website builder that combines powerful tools with an excellent interface. Use it. The post Zyro Review appeared first on The Daily Egg.

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Goods to Selling High: How to Make ABM Actually Work with Snowflake Head of ABM, Hilary Carpio

SaaStr

Every SaaS founder dreams of conquering the market and growing at a record rate. But when you stick to traditional, siloed sales motions, you may prevent your goals from being met. Fortunately, with the right strategy, you can continue to grow with a funnel that stays fresh. Hillary Carpio, the Director of ABM at Snowflake, shares her company’s account-based marketing (ABM) playbook and how it can dramatically scale business. .

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The Critical Question Facing Web3 Infrastructure Startups

Tom Tunguz

When I hosted this blog on Amazon Web Services, I used 5 products. I paid for them each in US dollars every month. One invoice. Suppose I wanted to rebuild my site on web3 using fully decentralized components. I would pay each product provider in their own token: one for storage, compute, caching/CDN, email subscription management, etc. Tokens reward the validators and the stakers powering the decentralized networks.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Thanks to 6sense, Outreach, Pleo, Vanta, and Vidyard for Sponsoring SaaStr Europa 2022!

SaaStr

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Europa 2022. Join these incredible companies to experience all the value of SaaStr! 6sense reinvents the way organizations create, manage, and convert pipeline to revenue. 6sense Revenue AI captures anonymous buying signals, targets the right accounts at the ideal time, and recommends the channels and messages to boost revenue performance.

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Why NRR is Probably The Wrong Core Metric for Your Customer Success Team

SaaStr

Ok this many seem like an odd post on SaaStr. We’ve talked for 10 years about the power of compounding, recurring revenue. Even back when it wasn’t really understood well. Our second SaaS blog post ever, in 2012 (updated after) was “Want to Understand SaaS? If Nothing Else — Understand That It Compounds” after all. And we religiously track the NRR of all public cloud and SaaS leaders in our 5 Interesting Learning series.

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HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Intercom, Inc.

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers.

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SparkToro’s Year 2 Retrospective: Can Chill Work, Alternative Funding, and an Indie Approach Scale?

Sparktoro

Two years ago today, at the nerve-wracking start of a global pandemic, we launched SparkToro. Since then, we’ve learned a lot, and uncovered plenty of unanswered questions, too. As is tradition, I’ll try to share the good, the bad, and the interesting in the hopes it can help other entrepreneurs, especially those considering an alternative to standard, venture-backed funding.

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Appcues vs Pendo: Which Is Best For Onboarding SaaS Users?

User Pilot

Appcues vs Pendo? Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Let’s get started! TL;DR. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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In the new workplace, all we want is a chance to Flow and grow

IT World

I was surprised at how well it worked. And while it felt a little like the experience we had in the early days of low-res video chats online, somehow the shared intention of the space helped me keep focus. I’m talking about Flow Club. What is Flow Club? People with an interest in office real estate rental have worked hard to convince us that the workplace requires random collaboration at office water coolers.

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Leaky Bucket or Layer Cake? Why You Can’t Ignore GMV Retention

Andreessen Horowitz

Imagine you’re running a marketplace startup — let’s call it ACo — that allows consumers to sell spare items they have around the house. You notice after a few months that only 25% of your new sellers are coming back each month, but they’re selling just as much as they did in that first month. Read More. The post Leaky Bucket or Layer Cake? Why You Can’t Ignore GMV Retention appeared first on Future.

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From Prospecting to Proposals: Using Custom Videos to 2x Response Rates and Close Deals Faster

Sales Hacker

Personalized videos have emerged as one of the most effective ways to stand out and earn attention when prospecting for new business. And savvy SaaS sellers are also discovering new ways to use custom videos to educate prospects, build better relationships, and “walk the digital halls” of target accounts. Join Will Aitken (Sales Evangelist at Sales Feed), Ryon Addison (AE at Outreach) and Reva Pellerin (AE at Vidyard), for this live session and all of your questions about video best practices, v

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Podcast: What Elon Musk’s Twitter takeover could mean for business users

IT World

Billionaire Elon Musk recently entered into an agreement to purchase Twitter for $44 billion dollars, therefore turning Twitter into a privately held company. While Musk’s acquisition could have serious ramifications for users, it’s still unclear how his Twitter would differ from the Twitter we’re familiar with today. Computerworld executive editor Ken Mingis and Macworld executive editor Michael Simon join Juliet to discuss what the acquisition could mean for the future of the platform and how

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Freshdesk Alternatives: The Complete List

Groove HQ

If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings. The post Freshdesk Alternatives: The Complete List appeared first on Groove Blog.

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Salesforce extends Flow automations across Mulesoft, Slack and Tableau

IT World

The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow. (cio.

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The Road To Retention: 5 Expert Tips To Effectively Prevent Customer Churn

Valuize Consulting

Churn: SaaS Growing Pains. In the recurring revenue world, churn scales with your business. The more your business grows and expands, the more churn you’ll experience. While some churn is expected, it must be kept at a manageable level in order to maintain a healthy customer retention rate. This will empower your organization to drive market-leading Net Dollar Retention (NDR).

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Think the video call mute button keeps you safe? Think again

IT World

Have you recently been on a video confefence call, hit the "mute" button and then offered up some nasty comments about a client or a colleague — or even the boss? Or maybe while in a conference room with colleagues — muted — and pointed out that some proposed action would violate the terms of a secret acquisition in its final stages? If you were comfortable that the mute button was actively protecting your secret, you shouldn't have been.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why More Casinos Are Accepting Crypto

SaaS Metrics

The casino industry has always been one to stay on top of technology and ensure that it grows and thrives alongside it. When online gaming first started it was the online casino industry that really grabbed this opportunity and ran with it – and very successfully so. Even now online gambling operators. Read more. The post Why More Casinos Are Accepting Crypto first appeared on SaaS Metrics.

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Call mapping: 7 steps to structure your sales calls effectively

CloseSaaS

Call mapping is a route you desire your call to take to reach its destination. Learn how to build a call map with intimate customer knowledge.

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8 Ways Technology has Changed Poker

SaaS Metrics

Poker and card games seem to be quite simple on the surface, and while technology hasn’t changed the essence of the game, it has transformed how we play and how we interact with other players. Poker players love crypto, for instance, and cryptocurrencies have proven to be a match made in heaven. Read more. The post 8 Ways Technology has Changed Poker first appeared on SaaS Metrics.

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Apr 28 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Issaquah, WA, US (On-site) Organization: MangoApps As a Director of Customer Success, you will develop a deep understanding of MangoApps concepts, features & use-cases. Become the primary point of contact for executives and decision-makers of customer accounts. Build and maintain high-quality, long-lasting, relationships with the executives of customer accounts.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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5+ Best CRM Strategy That Will Help Your Business Grow

How To Buy Saas

CRM or Customer Relationship Management is a type of technology that helps a company manage all its relationships and interactions with customers. It helps to track all kinds of communication between the company and the clients or customers. A CRM is a one-stop replacement for the various databases, spreadsheets, and apps a business has to use to track client data.

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How the Metaverse Will Transform Customer Experience??

SmartKarrot

Wouldn’t meeting new people in the comfort of your home be interesting? With a virtual reality headset, you can experience any outdoor happening like a movie, a café, or shopping in a new cartoon avatar. You can build real relationships through online avatars and customize them as much as possible. Metaverse makes all this possible and more. It is not a passing trend but the start of another dimension.

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Why Most AI Projects Fail: A Preventive Guide for Business Leaders?

SmartKarrot

AI and machine learning are sweeping the globe — no industry is immune to these disruptive technological advancements. AI in the workplace is fundamentally changing the way businesses function. A recent survey found that an overwhelming majority (92%) of firms are confident their organization will adopt this technology within three years. Companies that harness the power of AI stand to propel themselves into a whole new stratosphere of success.