AnyDesk Review
The Daily Egg
JULY 1, 2022
AnyDesk is a capable remote access solution for personal use or small-scale commercial IT support. It is reasonably affordable, easy to configure. The post AnyDesk Review appeared first on The Daily Egg.
Fri.Jul 01, 2022
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Balancing Growth and Efficiency in Tougher Times with Point Nine Managing Partner Christoph Janz (Pod 568 + Video)
SaaStr
JULY 1, 2022
There may or may not be an extended funding winter in the coming months, but it’s clear that something is going on right now. One only has to read Twitter or any VC blog post to know that things have changed in the funding environment. Growth at any cost is no longer rewarded and startups need to pay close attention to their burn rate and runway. At SaaStr Europa, Point Nine Managing Partner Christoph Janz shared tactical advice on how to weatherproof your financial plan for the funding downturn
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Google Drive Review
The Daily Egg
JULY 1, 2022
Google Drive is one of the most popular cloud storage services on the market today, with more than 1 billion users worldwide. The post Google Drive Review appeared first on The Daily Egg.
5 Deep Dive SaaStr Sessions with Front CEO Mathilde Collin
SaaStr
JULY 1, 2022
So in the run up to 2022 SaaStr Annual on September 13-15th , I think we’re having our first ever 6-time speaker : Mathilde Collin, CEO and co-founder of Front. I was luck enough to be a small seed investor in Front’s first round and met Mathilde shortly after they came to the U.S. from France. Fast forward to today, the company is the latest SaaS unicorn, fresh off it’s $1.7B round.
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Cookie conundrum: The loss of third-party trackers could diminish your privacy
IT World
JULY 1, 2022
Third-party cookies may be going away in 18 months, but will that achieve Google’s stated intentions of creating a “more privacy-first web?” Chris Matty doesn’t think so. In fact, he believes the death of the invasive little trackers could paradoxically make our online identities less secure. And he believes the motivations of Apple and Google, which have advocated for an end to this form of passive surveillance, are motivated by goals that are less altruistic than they may seem.
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10 next-level tricks for your Pixel Clock app
IT World
JULY 1, 2022
Google's Pixel phones are practically overflowing with useful stuff. And some of the best options of all are things you've probably never even noticed. That's true for the Pixel's core Android software as well as its Google-made apps — everything from the excellent calling-related features in the Pixel Phone app to the expanded array of advanced options in Google Assistant on Pixels.
9 Customer Success operations questions answered by experts
ChurnZero
JULY 1, 2022
What does CS operations do that a CS team doesn’t do already? It’s a common question among leaders, executives, and CS professionals. Like many specialized roles, the boundaries of CS ops aren’t always black and white. Get comfortable embracing this gray space, because CS ops is what separates the good from the great—or in finance’s terms, the cost centers from the profit centers.
How Customer Loyalty Can Drive B2B SaaS Business Growth
Totango
JULY 1, 2022
Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it.
9 Customer Success operations questions answered by experts
ChurnZero
JULY 1, 2022
What does CS operations do that a CS team doesn’t already? It’s a common question among leaders and executives, and even CS professionals. Like many specialized roles, the boundaries of CS ops aren’t always black and white. But being comfortable and embracing this gray space is what will separate the good from the great—or in finance’s terms, the cost centers from the profit centers.
How Investors & Strategic Buyers Evaluate Integrated Payment Strategies
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Important KPIs to Track for High Touch SaaS
CustomerSuccessBox
JULY 1, 2022
How can you tell which projects your customer success team is working on are effective? Your high-touch customer success team will operate more productively if it can identify the KPIs and metrics early on. This makes the goals specific and measurable. Setting customer success metrics involves more than just measuring performance. KPIs are also concerned with the process, or how the team works to accomplish the goal.
Jul 01 – Customer Success Jobs
SmartKarrot
JULY 1, 2022
Role: Director of Customer Success Location: Remote, United States Organization: Apollo GraphQL As a Director of Customer Success, you will lead and scale a world-class Customer Success organization. Develop effective ROI-focused customer success programs to ensure successful onboarding, adoption, retention, renewal, and expansion for the customers base.
SaaS Buyer Personas: What Are They and Why Are They Essential?
SmartKarrot
JULY 1, 2022
Buyer personas are integral details for SaaS success. SaaS buyer personas will help understand the potential buyers better and focus on marketing, sales, and produce development accordingly. SaaS companies need to build buyer personas to address specific issues of the product and how it is suited to different people. What are SaaS Buyer Personas? A SaaS buyer persona is a write-up or representation of what the target buyer or prospective customer must look like.
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