Fri.Jun 24, 2022

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10 Common Misconceptions About Getting Funded

SaaStr

Q: What are some common misconceptions about funding a startup? A few: Things are magically better when you get funded. It helps a bit, but in the first few rounds, you rarely raise enough to let you hire everyone you want, do every campaign you want, etc. It helps, but it’s not a radical change. You often overspend after raising your first round. Startups that have never raised a funding round often overspend right after.

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2022 Ecommerce Platform Guide: WooCommerce vs BigCommerce

Groove HQ

Comparing WooCommerce and BigCommerce means comparing two of the larger ecomm platforms around -- if you're on WordPress, it's an easier choice, otherwise - we'll help you sort through the options. The post 2022 Ecommerce Platform Guide: WooCommerce vs BigCommerce appeared first on Groove Blog.

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16 Ways to Level Up in 2022 with SaaStr Founder Jason Lemkin (Pod 567 + Video)

SaaStr

We’ve recently been posting polls on SaaStr’s LinkedIn account to get a feel for what SaaS companies are doing in the current environment. Jason did post briefly about the results in two posts ( here and here ), but at SaaStr Europa, he did a deeper dive into 16 of the surveys. In the video below, he discusses the results and where he thinks SaaS companies are on track or need improvement. #1.

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Italian spyware firm is hacking into iOS and Android devices, Google says

IT World

RCS Lab spyware uses known exploits to install harmful payloads and steal private user data, according to a Google report.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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In Defense of Pay-as-You-Go

Andreessen Horowitz

The dominant business model across B2B and B2C fintech companies is pay-as-you-go (PAYG), in which companies earn revenue every time some activity occurs, such as the sale of a good or underwriting of a loan. For instance, SpotOn, Stripe, and … The post In Defense of Pay-as-You-Go appeared first on Andreessen Horowitz.

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More Trending

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Human digital twins and evolution: The real Westworld?

IT World

Last week, I wrote about a new company — Merlynn — that’s selling a rudimentary human digital twin tool. I’ve been thinking about digital twins ever since — and about how a tool like this could become the next killer productivity application. When tools that enhance an experience are initially created, they tend to emulate what came before. The first cars looked like horse-drawn carriages without the horses and were even called horseless carriages.

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A Framework for Follow-Up Emails Buyers Can’t Wait to Share

Sales Hacker

Let’s start off with a hot take. Sales sequences don’t belong after the first call in a complex sale. I’m talking automated templates, checking-in emails, and “Thoughts?” bumps. They’re easy, I know. You already have them set up in your sales engagement system, I know. But if you’re working to level up and land larger deals, it’s time to leave all those behind.

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Let’s put smartphone mics to better use

IT World

I was working on a file the other day when my iPhone popped up a message: “A sound has been recognized that may be a doorbell.” Indeed, a doorbell had just rung. This is one of the new collection of accessibility notifications for those who have trouble hearing. Apple has been rolling out a lot of these lately, and Google’s Android has been doing the same.

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Forget “Open-Source” Algorithms — Focus on Experiments Instead

Andreessen Horowitz

In 2016, I led a small team at Instagram that designed and built one of the largest content distribution experiments in history: the introduction of a personalized ranking algorithm to the platform’s (then) 500 million users. Anticipating controversy, we spent the next several years scientifically measuring differences between people receiving this evolving “recommendation algorithm” (as.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The surveillance-as-a-service industry needs to be brought to heel

IT World

Here we go again: another example of government surveillance involving smartphones from Apple and Google has emerged, and it shows how sophisticated government-backed attacks can become and why there's justification for keeping mobile platforms utterly locked down. What has happened? I don’t intend to focus too much on the news, but in brief it is as follows: Google’s Threat Analysis Group has published information revealing the hack.

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A Tool for Detecting Metamorphic Smart Contracts

Andreessen Horowitz

… The post A Tool for Detecting Metamorphic Smart Contracts appeared first on Andreessen Horowitz.

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Cisco announces plan to exit Russia and Belarus

IT World

After first suspending operations in March 2022, the networking company has formally announced it will be quitting Russia.

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The Biggest Truths About Sales with Jeffrey Gitomer

Dubb

Whether you are a sales leader in your organization or just started your sales career, there are certain truths about sales that we all need to recognize. These truths about sales may be obvious. Some of them may be uncomfortable. At their core, however, these are truths that will fundamentally affect the future of. The post The Biggest Truths About Sales with Jeffrey Gitomer appeared first on Dubb Blog.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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New feature: choose how you classify 100% discounts; downgrade or churn?

Chart Mogul

When a paying subscriber is given a 100% discount, or moved from a paid plan to a free plan, their Monthly Recurring Revenue (MRR) drops to $0. But is this a downgrade (Contraction MRR) or a cancellation (Churn MRR)? ChartMogul customers are divided on how we should classify these events – and the decision always depends on the specific dynamics of each business.

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Q&A recap | 2022 SaaS retention benchmarks

ChurnZero

2022 continues to be a grave reminder that change is constant. With the “great resignation,” fluctuations of the public and private markets, and the omnipresent pandemic, we find ourselves continuously, and quickly, adapting to the shifting landscape. What does this mean for B2B SaaS businesses? How do you stack up against your peers? In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey.

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How to dedicate less time to social media and anonymous Instagram story viewer

SaaS Metrics

We live in a very controversial paradox era, when the question of how to dedicate less time to social media is absolutely normal and relevant. The answer seems so simple. Just spend less time on social media, that’s it. However, all of us know how difficult this may really be. Social media. Read more. The post How to dedicate less time to social media and anonymous Instagram story viewer first appeared on SaaS Metrics.

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Monetization is Key as SaaS Founders Face an Uncertain Future 

Chargify

Things are looking rough for SaaS companies. The tech sector is facing its biggest downswing in two decades, venture capital is drying up, and as. The post Monetization is Key as SaaS Founders Face an Uncertain Future appeared first on Chargify.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Top 8 Strategies for a Successful SaaS Email Marketing Campaign

SaaS Metrics

SaaS email marketing campaigns are an excellent way of attracting new customers and promoting continuous engagement with customers who interact with you via email. However, have you ever stopped thinking about what makes a successful SaaS email marketing campaign? Well, don’t worry because, in this guide, we’ll show you everything you need. Read more.

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8 Excellent Customer Success Techniques to Increase your Recurring Revenue.

CustomerSuccessBox

Every SaaS business lives and breathes by reducing churn and increasing recurring revenue. Monthly Recurring Revenue is a SaaS metric that you should be tracking in order to see where your SaaS business stands. SaaS investors prefer to invest in companies where most of their cash flow and total revenue come from recurring revenue. This blog focuses on the excellent customer success techniques that will help you improve your recurring revenue.

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Things you didn’t know about online gambling in Singapore

SaaS Metrics

Whether you’re going to gamble online in Singapore or not, you’ve come to the correct location. Online gambling is very famous in Singapore, as it is in several other countries. With so many new innovations that are being used in online gambling establishments, such as the 10GBASE-T Technology, it is no surprise. Read more. The post Things you didn’t know about online gambling in Singapore first appeared on SaaS Metrics.

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Relationship between Customer Success and Marketing Team

SmartKarrot

The Customer Success Manager plays a significant role in coordinating with the marketing department. Customer Success Managers deal with a wide range of customers every day, but it is important to turn them into advocates. By asking them to market your products or company, you not only gain new customers but also help to build trust with your existing customers.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Customer Success in SaaS: A Complete Guide & Best Practices

Totango

Customer success in SaaS differs from CS in other industries. The software service industry presents unique challenges for customer success management while also creating unique opportunities that call for specific strategies. Knowing how to capitalize on these opportunities can give you an advantage over competitors. Read on to learn the keys to effective customer success for SaaS clients.

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NPS Analysis: How To Collect Data and Conduct an Analysis [Best Tools Included]

User Pilot

How can NPS analysis help you improve customer experience and ultimately achieve customer success? The Net Promoter Score (NPS) is a measure of user sentiment and loyalty. It tells you how likely users are to recommend your product to others. By analyzing NPS data, you will be able to determine how engaging and profitable your product is. Without further ado, let’s talk about how to use NPS feedback effectively.

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There’s just one thing businesses can do about the ‘splinternet’ — adapt

IT World

In ancient times (before COVID-19) I grandly announced that the long-feared “splinternet” had arrived. And I made peace with the fact. The splinternet idea is simple: instead of the single, global, open internet that early network pioneers intended, we actually now have multiple unconnected internets. Exhibit A in my argument was the successful isolation of China by the Chinese government’s so called “Great Firewall of China,” along with aggressive internet censorship.

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Jun 24 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success (Remote) Location: Remote, Irving, TX, US Organization: Epsilon As a Director of Customer Success, you will formulate joint success plans with customer stakeholders and Epsilon teams to define business outcomes with mutually agreed upon ROI benefits. Develop objectives and key results, activities, and milestones to deliver the Success Plan.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.