Fri.Nov 08, 2024

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83% Percent of You Haven’t Gotten AI SDRs to Work … Yet

SaaStr

So clearly AI is rapidly changing the way we do sales, but how will it all shake out? Over in the contact center and post-sales space, we can already see 20%+ of customer support execs been routinely replaced by AI. But what about the more personal sales side? AI SDRs have taken off more quickly than AI AEs (although personally, I suspect more value will be in AI SEs and AEs that can answer my deep product and pricing questions instantly, without games).

AI 304
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Build Customer Loyalty in the First 30 Days

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

Scale 93
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CRO Confidential: Moving Beyond Traditional Sales, Clay CEO & Co-Founder Kareem Amin on the Future of AI-Driven Growth

SaaStr

CRO Confidential podcast host Sam Blond chats with the CEO and co-founder of Clay, Kareem Amin, about two major topics: The evolution of Go-To-Market systems: where we are today with the incorporation of AI, and where we’re headed. How Clay approaches GTM itself and how they’ve realized their level of success in such a short amount of time. Clay has raised $50M with a $500M valuation, and they only have 55 people on the team at this point, a lean company compared to other startups with the same

AI Search 238
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7 Psychology-Backed Reasons Why People Buy — Whiteboard Friday

The Moz Blog

In this episode of Whiteboard Friday, Tasmin dives into the world of psychology. She shares mental models to use in your content to better connect with your target audience, helping them make more informed purchase decisions.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The Future of Sales Rep Enablement

Sales Hacker

Sales Enablement is evolving – are you ready for the future? Join industry experts as they redefine what sales enablement mean and share insights on building and scaling successful enablement programs tailored to different stages of company growth. What to Expect: Redefining enablement: What does it mean now and what does it achieve. Hear from GTM leaders on turning talent into success, creating holistic support, incorporating AI, and identifying leading indicators to stay ahead.

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More Trending

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Getting to the human touch at scale with generative AI in customer success

ChurnZero

This guest post is by Jonathan Corbin, founder and CEO of Maven AGI. In the world of customer success, there’s a constant pressure to scale while maintaining that personal touch that keeps customers loyal and engaged. During my time leading HubSpot’s global customer success strategy, we faced a challenge I know many of you are all too familiar with: how do you retain and grow a rapidly expanding customer base without sacrificing the human connection that drives long-term loyalty?

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How To Write an Effective Customer Apology Letter (Plus Templates)

Groove HQ

Ever messed up an order, and felt that sinking feeling in your stomach? We’ve all been there. But you can still salvage the situation, which is where customer apology letters come in handy. They’re not just formal notes; they’re your chance to turn a mistake into a win. Consider apology letters as your tool for […] The post How To Write an Effective Customer Apology Letter (Plus Templates) appeared first on Groove Blog.

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Product-Level Revenue Analysis for Strategic Pricing

Blulogix

By BluLogix Team Product-Level Revenue Analysis for Strategic Pricing Product-Level Revenue Analysis for Strategic Pricing Pricing is one of the most powerful tools a business has to boost profitability, and understanding how each product or service contributes to revenue is crucial for setting the right pricing strategy. Product-level revenue analysis provides detailed insights into the performance of individual products or charges, helping businesses refine their pricing strategies to maximize

Pricing 52
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Clouded Judgement 11.8.24 - Q3 Earnings + Fed Update

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Fed Update This week the Fed cut rates by 25 bps. The target rate now sits at 4.5% - 4.75%. Powell also gave some remarks which I summarized below: Economic Outlook : The economy remains strong, with solid GDP growth at 2.8% in Q3, resilient consumer spending, and strengthening investment.

Cloud 152
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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.