Wed.Oct 19, 2022

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Create an Exceptional Buying Experience: New Strategies for B2B Sales

Sales Hacker

In case you missed it, buyers are at the top of the food chain. . B2B buyers expect the same convenience and ease as when they purchase B2C products. (They want to research vendors online, read reviews and product comparisons, and prefer “rep-less” interactions whenever possible.). That’s why you need to give your buyers all the materials they need to engage with you while you’re not in front of them—keeping you top of mind.

B2B 83
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What It Takes to Be a Founder in Today’s SaaS Landscape with HubSpot Co-founders Brian Halligan and Dharmesh Shah (Pod 600 + Video)

SaaStr

It’s more accessible than ever to become an entrepreneur and founder in the modern SaaS market. There’s demand for virtually any type of product you can think of, which can be as general or as specific as you’d like. Many startups kick things off with one founder, but just as many have been successful with two co-founders. Like any partnership or business venture, being a founder or co-founder takes a lot of communication and planning upfront to increase the likelihood of success.

Scale 254
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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.

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5 Interesting Learnings from Paycom at $1.2 Billion in ARR

SaaStr

So Paycom is a quiet SaaS leader you probably don’t know that much about unless you are in payroll or HR services. I don’t really know as much about them as I should. But they are both a winner in general — and in today’s new world. At $1.2B ARR, they’re growing at a health 30%, very profitable — and worth almost $20 Billion.

Scale 249
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Episode 4: NCR Payments | Connected Commerce and Payments Trends

Infinicept

[link] Our guest on this podcast is Diana Mehochko, COO of NCR Payments. We talk about payment trends – including connected commerce, embedded payments and embedded finance – and how they fit together. We also cover how we can balance the need to deliver connected, seamless solutions that meet. Source.

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Slides from my SaaStock Dublin Presentation on GTM Efficiency

Kellblog

Just a quick post to share the slides I presented at SaaStock Dublin today on driving go-to-market (GTM) efficiences over the coming 24 months. I chose this topic because extending runway is on everyone’s mind and — because it’s usually the single largest contributor to overall operating expense — sales & marketing (S&M) is where companies turn to do so.

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12 Leaders on the Top 10 Sales Compensation Challenges in 2023

Sales Hacker

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Read on, take notes, and avoid these roadblocks as you get 2023 comp planning underway. Then, I’ll help you take it to the next level with QuotaPath’s newest free resource — our Compensation Hub.

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Episode 3: Fresno First Bank | Beating the Big Banks; is Fintech a Four-Letter Word?

Infinicept

[link] Our guest for this podcast is Steve Miller, President and CEO at Fresno First Bank. Today, we enjoy a wide-ranging conversation covering a number of topics, from competing with big banks to the disruption of payments channels to the transparency and resulting. Source.

Banking 64
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The Secret to Revenue Performance: Leading Indicators and Ongoing Corrective Actions

Sales Hacker

Revenue performance is the focus of the entire sales org. Yet questions still arise around the data being used to inform the strategy that will drive revenue performance… i.e. How do I benchmark my team? What are the individual skill gaps of my team? Who needs coaching on what? How can we increase our win rates? Join Anastasia Chihai from Outreach, and Colby Oefinger and Helen Waite from Mindtickle to learn how to identify and use those leading indicators to best inform your corrective actions

Revenue 87
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Trendjacking Without the Cringe

Sparktoro

Here are some cringey ideas for your next viral social media post: photoshop your brand’s responses to Adam Levine’s dubious DMs; make a meme out of Will Smith slapping Chris Rock; or make your team do some variation of that corn song on TikTok. If you’re lucky, you’ll get a cheap dopamine thrill from the hundreds (er, dozens?) of likes.

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The Ultimate KPI List for Early-stage SaaS Startups

Sage Intacct

KPIs are the tools driving change and investment for early-stage SaaS CFOs. Think of your metrics as your company’s vital signs: they can signal that everything is operating as it should be or that there’s a significant cause for concern. They transcend opinions and politics to a shared consciousness on what needs to be done.

SaaS 59
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Apple’s next big thing might be healthcare

IT World

Apple’s next big push may be around health insurance , according to Ben Wood, analyst at CCS Insight. I think his idea makes sense, given all the work Apple already does in the space — and it echoes thoughts we’ve heard before. The future takes time to bake. Wood’s team of analysts publish annual predictions, several of which relate to what Apple already does.

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Chrome Screen Recorder: The Definitive Guide

Dubb

In this recap from a Dubb support video, we are going to discuss what a Chrome screen recorder is and how you can use it in your daily sales and marketing work. We are also going to talk about Dubb and how Dubb’s Chrome screen recorder can help you reach your sales and marketing. The post Chrome Screen Recorder: The Definitive Guide appeared first on Dubb Blog.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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5 Best Onboarding Software For New Hires In 2022

Inturact

One of the most crucial things you must do for your business is to make early investments in staff onboarding, training, and education. It will help you narrow the skill gaps and develop talent in the workplace.

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Building a Culture Where all ZEOs can Thrive

Zuora

Laura Robblee, Zuora Chief Human Resources Officer, and Valerie Jackson, Zuora Chief Diversity Officer, recently joined The Modern People Leader […]. The post Building a Culture Where all ZEOs can Thrive appeared first on Zuora.

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Episode 5: Payroc | The Evolution of Managed PayFac

Infinicept

[link] Our guest for this podcast is Payroc Executive Vice President Jared Poulson. We discuss the evolution of the merchant services and acquiring industry, from ISOs and agents to managed Payfacs. Jared also shares his unique perspective on the future of merchant payments. Source.

Payfac 52
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For IT, showing you’re productive matters now more than ever

IT World

The pandemic and its associated shift to remote work presented a challenge for IT, and prompted organizations of all types to turn to productivity and performance tracking to keep tabs on workers , whether remote or in the office. The goal is simple: use these new tools to ensure workers are, in fact, working. This can involve simply using collaboration tools such as Microsoft Teams to ensure people are active and engaged throughout the day — or it can involve software suites that record keystro

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Oct 19 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Tread As a Head of Customer Success, you will be leading a team of Customer Success individuals. Setting Customer Success strategy and defining OKRs. Hiring, training, developing, and retaining a strong team of Customer Success professionals. Defining the customer profiles and helping the customers receive maximum value from the product.

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What Is the Average Account Management Salary across Countries/Regions?

SmartKarrot

Account management is a broad field that encompasses many distinct roles and responsibilities. While the average account management salary varies significantly based on location, industry, and other factors, some general guidelines can help you determine how much you can expect to earn as an account manager. Account managers oversee the relationship between a company and its clients or customers.