Thu.May 08, 2025

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How to protect GRR more effectively as a customer leader

ChurnZero

Sarah Kiley is chief sales officer at ChurnZero. With growth rates slowing and investors demanding profitability and efficiency, its no surprise that companies are being judged not only by how fast they grow, but even more critically by how well they retain. This is why gross revenue retention (GRR) is a top metric for SaaS boards in 2025. In fact, GRR isnt just a metricits a multiplier.

Scale 59
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Why SaaS Companies Struggle to Differentiate

Kalungi

Learn why most SaaS companies fail to stand out in the market. Get practical, actionable steps to fix your positioning and connect with the right buyers.

SaaS 45
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It’s 4 Years Later. I’m Ready to Buy Your Product.

SaaStr

So sales is often your biggest department, and one of your most vital. But it’s often fairly short-term focused. It has to be, in part. Sales has to hit the month, the quarter, the year. It’s tough to put much effort beyond that. As you get more enterprise, with longer sales cycles, you get better here. Both because you get used to longer sales cycles, and also, you get better at the pace expansion takes.

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Most FAQs About Embedded Payments

USIO

Embedded payments are revolutionizing the way we transact, seamlessly integrating payment capabilities into financial and non-financial platforms. Whether you’re ordering a ride, shopping online, or subscribing to a service, embedded payments make the process swift and unobtrusive. In this Usio comprehensive guide, we’ll explore the most frequently asked questions about embedded payments, delving into their benefits, security considerations, compliance requirements, and more.

Payments 130
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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Dear SaaStr: What is a Good Benchmark for SaaS Revenue Per Employee by Stage?

SaaStr

Dear SaaStr: What is a Good Benchmark for SaaS Revenue Per Employee by Stage? The benchmarks for SaaS revenue per employee vary by stage, but heres a breakdown based on where you are in ARR and efficiency expectations: Early Stage (<$10M ARR) : At this stage, revenue per employee is typically lower, often around $100,000-$150,000 per employee. This is because youre still building out your team, investing in growth, and not yet at scale.

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The 7 Best Social Media Monitoring Tools in 2025 (+ Why Monitoring Is Critical)

Buffer Resources

No one likes to be left on ‘seen’ — not your friends, not your partner, and definitely not your social media community. Social media monitoring is the process of tracking your brand mentions, post comments, and direct messages (DMs) on all major social media channels. Sounds simple, right? Reply to every comment, DM, and brand mention you receive.

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What Are the Benefits of Quote-to-Cash?

Blulogix

By BluLogix Team What Are the Benefits of Quote-to-Cash? Quote-to-Cash (QTC) has become a cornerstone of revenue operations for companies offering complex, subscription-based, or usage-driven products and services. But its more than just a processits a strategic framework that unites sales, finance, legal, customer operations, and product in a single monetization architecture.

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TC25 Recap: Salesforce Just Made Data Cloud Smarter with the Semantic Layer

CloudKettle

The Ateko (formerly CloudKettle) team was at Tableau Conference 2025 in San Diego this past April. The energy was palpable, the data visualizations were stunning, and the community spirit was at an all time high. While there were countless innovations and insights shared, one thing stood out when looking at everything through the lens of […] The post TC25 Recap: Salesforce Just Made Data Cloud Smarter with the Semantic Layer appeared first on CloudKettle.

Cloud 52
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How to Edit Images Using OpenAI GPT-Image-1 API

SaaS Metrics

OpenAIs GPT-Image-1 API is revolutionizing the way developers and creatives approach image editing. By combining advanced multimodal capabilities with intuitive text prompts, it enables precise and high-quality image manipulation directly through code. Whether youre looking to generate new visuals, edit existing images, or create variations, gpt-image-1 offers a robust solution.

Metrics 52
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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Your Paid Media Isn’t Failing, Your Go-to-Market Is

Kalungi

Youve built traction and paid media seems like the next logical step. But advertising on Google, Facebook , or LinkedIn doesnt create growth, it accelerates whats already there. If your foundation isnt ready, ads will expose the cracks. Fast.

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Get the Story Right or Die Trying with J Ryan Williams

Predictable Revenue

J. Ryan Williams spent years leading sales at high-growth startups. Then he quit. Because he realized most founders were doing it backwards. The post Get the Story Right or Die Trying with J Ryan Williams appeared first on Predictable Revenue.

Startup 130
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Lead Volume vs. Quality: Common Pipeline Mistakes

Kalungi

Early-stage SaaS companies default to asking for more leads because it feels like the easiest lever to pull. Just spin up a campaign, scrape a list, and blast out some emails.

SaaS 45
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New SaaStr on 20VC: Why VCs Are “Upside Junkies” and AI is “Maiming” Growth Companies

SaaStr

So Harry Stebbings brought us back to 20VC again this week with Rory ODriscoll of Scale Venture Partners to do a deep dive on the latest tech, AI and VC news and insights. Top 3 Hot Takes: Benchmark’s famous 10% hit rate is actually proof the VC model is broken for everyone else. Early stage VCs aren’t “partners” they’re just subscription salespeople for their growth funds.

AI 191
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.