Wed.Oct 20, 2021

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Dear SaaStr: What Do The Top 1% of Sales Reps Do … That The Other 99% Don’t?

SaaStr

Q: Dear SaaStr: What Do The Top 1% of Sales Reps Do … That The Other 99% Don’t? I have a pretty good sense what the Top 10% do, though I’m not not 100% sure about the top 1%. On the surface, they seem to be doing the same things the rest of the Top 10% do. If you don’t dig in, it can be hard to tell why the Top 1% perform the rest of the top decile.

Sales 272
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What happens when you put iPhone chips in Macs?

IT World

Ten years after the first Apple-designed chip, the A4 System on a Chip, debuted in the iPad and the iPhone 4, Apple introduced its M1 SoC for personal computers. Launched in November 2020, the ARM-based processor uses the same basic architecture as the A-series chips and powers a range of Apple PCs including the MacBook Air, Mac mini, MacBook Pro, and iMac.

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7 Attractive Financial Benefits and Freedoms of Starting New Businesses

Baremetrics

If you’re facing a decision, whether to continue being an employee or starting your own new business, that’s a tough one. I should know. I faced exactly that decision in late 2010, when I was laid off. But we’re jumping ahead here, so let’s start closer to the beginning…. I never planned or expected to start my own business. From childhood, it was clear I’d be a physicist.

Business 102
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Asana takes aim at the enterprise with new workflow features

IT World

Asana, a work management platform for teams, today announced the Enterprise Work Graph, a suite of features designed to give greater clarity and flexibility to enterprise workflows. The new capabilities aim to align teams around goals, coordinate workflows across teams and time zones, and provide visibility into where work stands in real time. Alongside the new Work Graph data model, Asana is introducing enterprise-grade security and controls to its platform.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Customer Journey Optimization: 2021 Beginner’s Guide

Totango

Customer journey optimization lets you map a path to consistently satisfying experiences throughout client lifecycles. This delivers better service for your customers and better results for your company, promoting higher retention rates and greater motivation for customers to become brand advocates. In this blog, we’ll walk you through the basics of what customer journey optimization is and how it applies to the different steps in your customers’ lifecycles.

Scale 91

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Customer Journey Optimization: 2021 Beginner’s Guide

Totango

Customer journey optimization lets you map a path to consistently satisfying experiences throughout client lifecycles. This delivers better service for your customers and better results for your company, promoting higher retention rates and greater motivation for customers to become brand advocates. In this blog, we’ll walk you through the basics of what customer journey optimization is and how it applies to the different steps in your customers’ lifecycles.

Scale 72
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Five Key SaaS Marketing Trends You Should Know

Trujay

This may come as a surprise, but Software as a Service (SaaS) has been around for over five decades. Yes, you read that right – more than 50 years. However, it has only recently begun to make its way into everyday usage, aka cloud computing– a business model in which customers pay to use software […]. The post Five Key SaaS Marketing Trends You Should Know appeared first on Trujay: Migration & Integration Solutions.

Trends 77
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Customer Journey Optimization: 2021 Beginner’s Guide

Totango

Customer journey optimization lets you map a path to consistently satisfying experiences throughout client lifecycles. This delivers better service for your customers and better results for your company, promoting higher retention rates and greater motivation for customers to become brand advocates. In this blog, we’ll walk you through the basics of what customer journey optimization is and how it applies to the different steps in your customers’ lifecycles.

Scale 62
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How the best sales leaders prepare for the Q4 sales push

CloseSaaS

The last quarter of the year is often considered the most important. It’s when goals become realities and tough decisions are made.

Sales 64
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Webinar Recap: Compliance 101 – October 2021

Infinicept

Compliance 101 (Part 3 of the Payments Webinar Education Series) Note: A big oops on our part as we forgot to hit the record button on this webinar. Please forgive us, we’re human too! We’ve made the presentation deck available if you click the image above or the link below. In this session, we dive into compliance. A critical consideration in the world of payments is always risk and compliance we.

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Best Tech and Tools in the Real Estate Industry

SaaS Metrics

The real estate industry dates back to the 1800s, with some of the most basic technology of the time used to negotiate successful property deals. While we know what we’re capable of without technology, it has made the real estate industry far more advanced today than we could have ever imagined. Whether. Read more. The post Best Tech and Tools in the Real Estate Industry first appeared on SaaS Metrics.

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The Data Science Of Customer Success: 4 Steps To Successfully Leverage Data For Deeper Customer Understanding

Valuize Consulting

Are You Making The Most Of Your Customer Data? In enterprise organizations, Customer Success Managers (CSMs) interact with dozens of customers every day, with each interaction holding valuable information. The sheer volume of these interactions and their subsequent data points alone makes efficient data collection and analysis a key business imperative.

Data 52
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So You Want To Be A Salesforce Admin?

CloudKettle

Pass Your Admin Exam and Get Started in Your Salesforce Career You’ve done the research and crunched the numbers. You know that the Salesforce economy is going to create 9 million more jobs by 2026 and you realize that you could be riding the wave into an exciting career with limitless opportunity. Amazing. Now… where […]. The post So You Want To Be A Salesforce Admin?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Moving from Assumptions to Facts with Black Propeller

Chart Mogul

What is Black Propeller? Black Propeller is not a standard digital marketing agency. They are experts in PPC and have kept themselves laser-focused on paid search, paid social, and being the best at what they do since John Thornton started the company in his basement 9 years ago. The way John runs his agency is … What is Black Propeller? Black Propeller is not a standard digital marketing agency.

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Asana + BetterCloud: Enhance Your Asana User Experience & Get Instant Productivity

BetterCloud

Organizations around the world are experiencing seismic shifts in how they work. While some are going fully remote, others are making hybrid work a mainstay—and these shifts are presenting hefty challenges. According to Asana’s Anatomy of Work Index 2021 , knowledge workers switch between 10 apps 25 times per day—fragmenting communication and reducing efficiency.

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Oct 20 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Satori As a Director of Customer Success, you will define the customer lifecycle journey from onboarding to value generation and expansion. Hire and train a world-class team of customer success managers. Build strong relationships with buyers and users that drive customer satisfaction and customer advocacy.

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Pendo vs. Walkme – The Ultimate Comparison

User Pilot

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Which tool is better for the different jobs-to-be-done? Which is better value for money? Or maybe there are other ones you still need to consider? Two of the big hitters out there are Pendo and Walkme.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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What Is Marginal Revenue?

Baremetrics

Marginal revenue (MR) represents the increase in revenue from the sale of one additional product or service. Although marginal revenue can be constant over many units of output, the law of diminishing returns states that it will eventually decrease as the output level increases. Knowing your marginal revenue is particularly important in competitive markets because, according to economic theory, profit maximization results from continuing to produce more units of output until marginal revenue equ

Payments 104
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Removing Legal Bottlenecks to Accelerate Deal Cycles

Sales Hacker

??. Contracts are the lifeblood of modern companies. They define relationships, outline rights and responsibilities, and spell out the details of any sale, including price, timing, payment terms, warranties, and more. In fact, contracts govern most B2B business deals. There’s no denying that contracts are an absolute necessity for conducting business.

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My Product Isn’t Designed for PLG: How Can My Business Become Product-Led?

OpenView Labs

With the explosion of product-led growth (PLG) , many companies are critically evaluating what it means for their go-to-market strategy. Many products are well suited to a free trial/freemium motion, while others may have the following considerations to work around: My product is a feature-rich enterprise product and it may be confusing to users without proper training .

Scale 81
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The Best Practice Guide on Writing Newsletters for SaaS Businesses

SmartKarrot

Writing the right newsletter is an art. A B2B newsletter is basically a regular letter or an email that you send to your business customers on a routine basis. According to a recent report published by Campaign Monitor , 121 business emails are sent and received on an average day. It has also been estimated that by the end of the year 2021, over 300 billion emails would communicate on a to and fro basis each single day.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.