Totango
NOVEMBER 15, 2021
Customer success tools extend the functionality of your CS platform, multiplying its value. By connecting data from other success tools to your CS tool, you can view and manage all your customer data from one place instead of leaving it isolated in separate information silos. This allows you to leverage all your data by integrating it into your customer success strategy.
SaaStr
NOVEMBER 15, 2021
Ok hopefully you’ve built a careful, thoughtful financial plan for next year. You have your base plan, your stretch plan, a thoughtful approach to spending and burn rates, and more. And yet … I know many of you haven’t started, or have only done a cursory job of financial planning. That’s a mistake for several reasons. First, without a strong, data-driven model, your goals for next year will be much harder to hit.
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Tom Tunguz
NOVEMBER 15, 2021
When investing in a crypto startup that will issue a token, an investor considers two prices - the price of the equity and the price of the token. There’s a rule of thumb used today that states the token should be worth 3-5x the equity. A founder informed me the rationale is that a share in a company has a lien on the future dividend streams, but a token has a lien on profit share of the GDP around an economy and that economies tend to be 3-5x larger.
Predictable Revenue
NOVEMBER 15, 2021
Learn how to grow your business organically through a well-balanced sales plan, utilizing outbound sales to boost inbound leads. The post 6 Ways Outbound Sales Helps Inbound Leads Grow appeared first on Predictable Revenue.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Neil Patel
NOVEMBER 15, 2021
As marketers, our job is to capitalize on what’s popular in the “here and now.” One great way to figure out what is popular is with Google Trends. This tool identifies current and existing trends in search marketing. You can then take what you’ve learned and apply it to any (and all) of your marketing strategies. This article will help you understand how to use Google Trends and the specific steps you can take to maximize your efforts.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
NOVEMBER 15, 2021
In a boost to accessible technology , people with disabilities such as Amyotrophic lateral sclerosis (ALS), Motor neurone disease (MND) , cerebral palsy, or spinal cord injury can now control their iPads using only their eyes and a newly introduced device. TD Pilot brings a voice and control. TD Pilot makes it possible for a user to control the iPad, use apps, and even generate natural-sounding speech using their eyes.
Sales Hacker
NOVEMBER 15, 2021
Write sales emails like a pro! Kristina and Will will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Director of Growth Marketing at Interseller) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails right here, every week on Sales Hacker.
IT World
NOVEMBER 15, 2021
Apple and Google (and especially Visa) last week gave us yet another example of how security and convenience are often at odds with each. And it looks like they opted for convenience. The latest issues speaks to only a subset of iPhone and Android users — specifically, those who use their phones for mass transit payments. If you think of how subways work in a major city (I’ll use New York City as an example), they require extreme speed.
Infinicept
NOVEMBER 15, 2021
Listen to “Fivestars Journey” on Spreaker. ? Matt Doka, COO of Fivestars, shares his journey to becoming a PayFac, why he left Stripe, how easy it actually was to become a payment facilitator and what he learned along the way. Fivestars CTO Matt Doka recently sat down with Infinicept CEO Todd Ablowitz to share his company’s journey toward becoming a payment facilitator.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
IT World
NOVEMBER 15, 2021
Before the COVID-19 pandemic, only around 5% of US workers toiled away at home full time. By the spring of 2020, that figure had risen to about 60%. While some parts of the world have seen widespread vaccine rollouts allow for the reopening of offices, the majority of office-based workers aren’t planning on returning to their pre-pandemic working ways.
Valuize Consulting
NOVEMBER 15, 2021
Pave The Way To Predictive Customer Interactions. An essential component of Customer Success is the ability to regularly take your customers’ temperatures and look for signs of their health through a robust health scoring program. Can your organization confidently answer the following questions: Is the customer experiencing difficulty with certain features of your product?
IT World
NOVEMBER 15, 2021
Even as the world continues to grapple with COVID-19 surges and lagging vaccine uptake, most companies remain in the planning stages of office re-openings. Over the 18-plus months of the pandemic, corporate plans to swing wide their office doors have have been repeatedly stymied, with most organizations pushing back planned reopening dates — many until next year.
CloudKettle
NOVEMBER 15, 2021
The Winter ‘22 Salesforce Saturdays cohort is now accepting applications! Salesforce Saturdays cohort is a free training program geared towards professionals who are new to Salesforce and interested in learning about the platform. The upcoming cohort is focused on Developer content and will guide participants on the path to becoming Certified Salesforce Platform Developers.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SmartKarrot
NOVEMBER 15, 2021
Role: Director, Customer Success Location: El Segundo, CA, US Organization: GoGuardian As a Director of Customer Success, you will build a platform Customer Success strategy from the ground up, to improve customer satisfaction and engagement, increase customer lifetime value, and reduce customer churn. Aggregate customer feedback and identify trends.
Totango
NOVEMBER 15, 2021
Customer success tools extend the functionality of your CS platform, multiplying its value. By connecting data from other success tools to your CS tool, you can view and manage all your customer data from one place instead of leaving it isolated in separate information silos. This allows you to leverage all your data by integrating it into your customer success strategy.
SmartKarrot
NOVEMBER 15, 2021
You know for a fact that your customers have high expectations. They want you to produce your offerings that align with their desires and preferences. There goes a lot behind creating a good customer experience, one that not only retains customers for long but also makes them come back for your services. On that note, one of the greatest element of a stellar customer experience is reducing friction or having frictionless customer experience throughout their customer journey with your brand.
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