Wed.Nov 24, 2021

Apple pulls no punches in lawsuit against 'amoral' NSO Group

IT World

Apple has punched back against the “amoral” surveillance as a service industry of smartphone snoopers, filing suit against the NSO Group and its owner, Q Cyber Technologies, and taking steps to further secure digital lives. Why this should matter to your business. Israeli firm NSO Group is a spyware firm that provides surveillance services to governments. It effectively privatizes state-sponsored snooping and enables even the most repressive government to outsource such tasks.

The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge (Podcast #498 and Video)

SaaStr

The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. However, even the savviest entrepreneurs might be unaware of some of the blind spots that could be costing revenue. .

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How To Build a Marketing Machine, Presentation from a Balderton Capital Meetup

Kellblog

I hopped over to London a few weeks back to visit my friends at Balderton Capital (where I’m now working as an EIR ) and during the visit we decided to host a meetup for portfolio company founders, CEOs, and CMOs to discuss the question of how to build a marketing machine.

Thanksgiving 2021: Reasons to be Thankful in Your Business

Nimble - Sales

Thanksgiving is a time for us to hit pause on all the upcoming holiday madness to reflect on and acknowledge what we’re grateful for.

Underwriting 101: What Is Underwriting and Why is it Important?

This Underwriting 101 guide will walk you through all the basics of what is involved in merchant underwriting from collecting merchant information, what the required checks and best practices are to onboarding the new merchant and reduce risk.

The P’s & T’s of Customer Success

SmartKarrot

Every leader should develop a personal framework to organize how they approach their work. Customer Success leaders benefit from a personal framework since time is in short supply and we constantly need to prioritize our efforts.

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Nov 24 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue.

62 – Scaling SaaS Companies from VC’s View, with Arthur Nobel

Natalia Luneva

On this episode of the podcast, I interview Arthur Nobel and we discuss scaling SaaS companies. Arthur is a Principal at Knight Capital – an investment firm that specialises in B2B software businesses.

Quick Quide to Healthy Gaming: 3 Easy Tips

SaaS Metrics

Digital devices have changed the way people go about their daily activities. As technology continues to stretch its grounds, the reliance on devices for communication, gaming, and other activities keeps growing deeper. For the most part, the use of technology has more pros than cons.

Shopify Partner Dashboard for App Developers: What Business Metrics You Can Get for Your Shopify App

Baremetrics

There are some amazing and comprehensive guide books out there for building a Shopify app (including this one from Shopify ). But in this article, I am going to give you a brief run down on the Shopify Partner Dashboard for app developers.

Product Sales Training – Transformed for Results

Effective product sales training delivers features, benefits, and sales focused content so reps become strategic advisors and develop unique solutions for informed buyers. On-demand cloud-based training is the preferred solution. Managers and sales reps confirm that in this whitepaper. Download the whitepaper today!

The business-built CRM

Point Nine Land

Our investment in Attio CRM, one of the largest categories in software, is dominated by enormous companies such as Salesforce ($285Bn) and Hubspot ($35Bn) amongst many others.

Make better decisions faster: The 6 stages of quick, effective decision-making

Inside Intercom

Your decision-making process is slowing you down. . Speed is every startup’s biggest competitive advantage. We know that moving at speed is all about making decisions quickly and acting on them – but quick decisions get a bad rap. .

The rising popularity of ransomware as the hack of choice and what to do about it

SaaS Metrics

The idea of holding someone or something ransom dates way back. Like, I’m talking about when pirates captured Julius Caesar and held him ransom until someone paid to have him freed. That far back. Fast forward to 2021 and ransom attacks are on the rise. They’ve not only continued to grow in. Read more. The post The rising popularity of ransomware as the hack of choice and what to do about it first appeared on SaaS Metrics. Blog Ransomware

In the Subscription Economy, Only the Truly “Customer Centric” Will Survive!

SmartKarrot

Subscription model, membership economy, consumption-based model. Name it what you wish, but it ultimately boils down to the forever transaction. It is the moment where customers join once and stay forever.

Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

Join Bhavana Angadi, Senior Product Manager at Hopscotch, as she details the best way to increase customer retention.

How Backlinks from Different Page Locations Are Worth More (Or Less): Not All Backlinks Are Created Equal

Neil Patel

If you want to get found online, you need a strong backlink profile. The problem? Not all backlinks are created equal. Links from high-quality, relevant sites are far more valuable than links from random sites in another industry. Links from spam sites can actually hurt your website.

7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value. Guy Kawasaki. In today’s hyper-competitive business world, SaaS businesses find it increasingly difficult to stand out.