Wed.Nov 24, 2021

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Apple pulls no punches in lawsuit against 'amoral' NSO Group

IT World

Apple has punched back against the “amoral” surveillance as a service industry of smartphone snoopers, filing suit against the NSO Group and its owner, Q Cyber Technologies, and taking steps to further secure digital lives. Why this should matter to your business. Israeli firm NSO Group is a spyware firm that provides surveillance services to governments.

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Make better decisions faster: The 6 stages of quick, effective decision-making

Intercom, Inc.

Your decision-making process is slowing you down. . Speed is every startup’s biggest competitive advantage. We know that moving at speed is all about making decisions quickly and acting on them – but quick decisions get a bad rap. . They’re considered heedless, overly luck-dependent, and almost treasonous by those of us in the data and research domains.

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The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge (Podcast #498 and Video)

SaaStr

The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. However, even the savviest entrepreneurs might be unaware of some of the blind spots that could be costing revenue. . Mark Roberge, Founder of Stage 2 Capital and Senior Lecturer at Harvard Business School, shares insights from his years of experience into common SaaS sales missteps and how you can avoid them.

Scale 191
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How To Build a Marketing Machine, Presentation from a Balderton Capital Meetup

Kellblog

I hopped over to London a few weeks back to visit my friends at Balderton Capital (where I’m now working as an EIR ) and during the visit we decided to host a meetup for portfolio company founders, CEOs, and CMOs to discuss the question of how to build a marketing machine. We based the meetup on the presentation I recently delivered at SaaStock EMEA of the same title, but in a pretty compressed twenty-minute format.

Marketing 120
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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9 Quick Tips To Better The Odds in Raising a Seed or Series A Round

SaaStr

Here are 9 simple tips that are easy to implement — and almost 100% guaranteed to impact your odds of raising seed or Series A funding: If your existing investors have a strong brand and aren’t positive on you, it can be much harder to raise. At a minimum keep them in the loop. Don’t just ignore them after they write a check. The converse is also true.

Branding 183

More Trending

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The rising popularity of ransomware as the hack of choice and what to do about it

SaaS Metrics

The idea of holding someone or something ransom dates way back. Like, I’m talking about when pirates captured Julius Caesar and held him ransom until someone paid to have him freed. That far back. Fast forward to 2021 and ransom attacks are on the rise. They’ve not only continued to grow in. Read more. The post The rising popularity of ransomware as the hack of choice and what to do about it first appeared on SaaS Metrics.

Metrics 76
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Lead Distribution Software: 13 Top Tools for Routing Leads in 2023

CloseSaaS

Smooth out early contact with a lead distribution software. We’re going to consider how lead distribution is a step towards boosting your reach rates by 100x, plus dive deep into the tools you can use to do it (including some that may already be in your stack)!

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Quick Quide to Healthy Gaming: 3 Easy Tips

SaaS Metrics

Digital devices have changed the way people go about their daily activities. As technology continues to stretch its grounds, the reliance on devices for communication, gaming, and other activities keeps growing deeper. For the most part, the use of technology has more pros than cons. But extremely long hours playing and using. Read more. The post Quick Quide to Healthy Gaming: 3 Easy Tips first appeared on SaaS Metrics.

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62 – Scaling SaaS Companies from VC’s View, with Arthur Nobel

Natalia Luneva

On this episode of the podcast, I interview Arthur Nobel and we discuss scaling SaaS companies. Arthur is a Principal at Knight Capital – an investment firm that specialises in B2B software businesses. He is the author of the best-selling book Leaders of Growth and host of the Leaders of Growth Podcast. He is passionate about enabling entrepreneurs to realize their vision.

Scale 52
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The P’s & T’s of Customer Success

SmartKarrot

Every leader should develop a personal framework to organize how they approach their work. Customer Success leaders benefit from a personal framework since time is in short supply and we constantly need to prioritize our efforts. The P’s & T’s of Customer Success reflect my current framework—which is always in the process of refinement. What are my P’s & T’s of Customer Success?

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How to Get Your E-Commerce Website to Rank in the SERPs

Neil Patel

It’s probably fair to say that all e-commerce website owners want the same thing: higher visibility on search engines and more sales. After all, heightened visibility means getting seen on search engine results pages, or SERPs. You’re likely familiar with these as you see them on Google in the form of ads, featured snippets, and video links. You see them on other search engines too.

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Nov 24 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue. Maintain a high level of knowledge and understanding of our industry, business, market.

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How Backlinks from Different Page Locations Are Worth More (Or Less): Not All Backlinks Are Created Equal

Neil Patel

If you want to get found online, you need a strong backlink profile. The problem? Not all backlinks are created equal. Links from high-quality, relevant sites are far more valuable than links from random sites in another industry. Links from spam sites can actually hurt your website. How do you make the most of your backlinks? You need to pay close attention to the factors that impact backlink value.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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In the Subscription Economy, Only the Truly “Customer Centric” Will Survive!

SmartKarrot

Subscription model, membership economy, consumption-based model. Name it what you wish, but it ultimately boils down to the forever transaction. It is the moment where customers join once and stay forever. As per Deloitte , 8 out of 10 subscription companies are maintaining their customer base or growing their customer base in the pandemic. Today, businesses in the subscription economy have moved from selling one-off products to customers.

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The business-built CRM

Point Nine Land

Our investment in Attio CRM, one of the largest categories in software, is dominated by enormous companies such as Salesforce ($285Bn) and Hubspot ($35Bn) amongst many others. Whilst these companies are doing an amazing job at servicing large-scale sales and marketing teams inside organizations, they often feel extremely rigid and highly opinionated.

Scale 52
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7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value. Guy Kawasaki. In today’s hyper-competitive business world, SaaS businesses find it increasingly difficult to stand out. They are on their toes constantly to get customers to choose them over their competitors.