Tue.Dec 11, 2018

article thumbnail

Which is More Important: New Account Growth or Account Expansion?

Tom Tunguz

If you have one marketing dollar to spend on your startup’s growth, should you spend it on acquiring a new customer or on expanding an existing customer? Mining the existing customer base for customer expansion seems very logical. Customers know your product and your sales team, so increasing the account value should be easier. Plus, the strategy is successful in practice.

Scale 130
article thumbnail

5 New Year’s Resolutions Your Business Should Make

FastSpring

Yep, it’s that time of year again. The time when we look back on the past year and determine what we can do better. And no, we’re not talking about committing to a gym or going on a diet. Although, I’m sure your marketing budget feels like it’s getting a workout. What we really want to talk about are resolutions that will make your digital business better than it was last year.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Handle Your Start-up's Most Common Objections (And How We Handle Ours)

Outseta

By Geoff Roberts 9 min read Handling objections is something that has always been part of a salesperson’s job. The ability to overcome the most common objections that you hear about your product or service can make or break your company; particularly if you’re a start-up. I’ve been marketing and selling a paid version of Outseta to potential customers for a year now and I’ve spoken with close to 1000 SaaS start-ups in the process.

article thumbnail

Key SaaS Metrics You Should Know About

Rakam

If you are interested in creating a SaaS business or if you already have a SaaS business, but you are considering to raise funds, then you came to the right place. Don’t get me wrong, I am not the person who is going to fund your business, but I am going to teach you about the key metrics you should know. LTV/CAC Ratio I am sure all of you heard about this commonly used metric.

Metrics 40
article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Mint Onboarding Email Breakdown

SaaS Onboarding Emails

Mint aims to financially empower users and uses emotion to its advantage during the first 30 days. Series Overview Technically, Mint is free, so there’s no free-trial period. As soon as I signed up I was in. Even so, I planned on capturing emails for the first 30-days, which would be a normal trial period for a financial SaaS. Interestingly, Mint seemed to be on the same page, and I even got what seems like a classic winback email on day 31.

article thumbnail

How to Dominate Google in 2019

Neil Patel

You’ve already experienced it… SEO is becoming harder and harder. As time goes on, it takes longer to rank and you have to spend more money to get the results you want. But the reality is, you can’t wait forever to get results. And you have no choice but to leverage SEO as a tactic because everyone else is doing it. So, what should you do? Well, the first thing you need to do is adjust how you think about SEO.

Branding 112