Mon.May 22, 2023

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What’s Really Different in SaaS in 2023

SaaStr

I can be slow sometimes, but it’s taken me a while to understand what’s >different< in SaaS in 2023 Budgets are tighter, but SaaS is still growing, folks are still buying more software than ever Here’s what’s different: 2023 is the first time SaaS itself got harder since 2005 SaaS has never been truly easy outside of a window from mid-2020 to late 2021 But every year, it got easier and easier.

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The Rise of the Composable CDP

Andreessen Horowitz

In our popular post on emerging data infrastructure , we highlighted technologies that have led to a new wave of data-stack investments. These stacks represent the culmination of a number of trends in the industry, including the migration from on-prem … The post The Rise of the Composable CDP appeared first on Andreessen Horowitz.

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The Final Speaker List for 2023 SaaStr Europa in London 6-7 June is LIVE!!

SaaStr

Ok we’ve now got the final speaker list locked down for 2023 SaaStr Europa in LONDON on 6-7 June: CEOs, CROs and CXOS : Edith Harbaugh, Executive Chair & Co-founder @ LaunchDarkly Nowi Kallen, Managing Director @ Salesforce Ventures Spencer Kimball, CEO @ Cockroach Labs Joe Thomas, Co-founder and CEO @ Loom Sterling Snow, Former CRO @ Divvy Bill Magnuson, Co-founder, CEO @ Braze Christoph Janz, Partner@ Point Nine Ventures Parker Conrad, Co-founder & CEO @Rippling Sam Blond, Partne

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Meta fined $1.3B for violating EU GDPR data transfer rules on privacy

IT World

Meta has been fined $1.3 billion (€1.2 billion) by the Irish Data Protection Commission (DPC) for violating the terms of the EU’s GDPR by continuing to transfer EU users’ data to the US without adequate safeguards. Meta has failed to “address the risks to the fundamental rights and freedoms" of Facebook's European users, the DPC said in a statement.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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CX Strategy for SaaS: An Essential Guide [+Best Practices]

User Pilot

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You should use it to meet and exceed customer expectations to increase customer satisfaction and retention and boost revenue growth. This article guides you to make an excellent CX strategy with best practices and tips.

More Trending

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How to Build Customer Loyalty – Actionable Guide

User Pilot

Every successful product manager understands the importance of learning how to build customer loyalty. Improving your customer retention rate and boosting customer loyalty is key to the success and growth of any business – in both good times and bad. In this article, we explore what customer loyalty is, why it’s important, and how you can build customer loyalty in your SaaS business.

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The fax is still king in healthcare — and it’s not going away anytime soon

IT World

The fax — that 1940s technology that exploded in the 1980s and operates by copying an image and transmitting it through squeaks and squawks over a phone line — is still used by a large majority of healthcare providers, insurance payers, and pharmacies. And it’s simply not going away anytime soon. As recently as 2019, seven in 10 hospitals were still relying on fax machines and phone lines to transfer and retrieve patient records or order prescriptions, according to the latest figures from the Of

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Discovery Calls: Diagnostic Selling Secrets from Becc Holland

Sales Hacker

So…what do you do during a discovery call? What exactly do you need to uncover, in order to accurately diagnose & solve your buyer’s problems? Join Becc Holland , CEO and Founder of Flip the Script , LIVE to find out the 12 types of “problems” in sales , and the 3 steps to nailing your next DISCO call. What you’ll learn: The 3 easy steps of what you need to “discover” in your “Discovery Calls”, including: Uncovering the Prospect’s Self-Diagnosis Developing

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China bans chip maker Micron from key infrastructure projects

IT World

A network security review of Micron products sold in China has revealed that these products pose a significant security risk to the country’s key information infrastructure supply chain, according to the Cyberspace Affairs Commission of China. Micron is a US memory chip giant that produces computer memory and computer data storage including dynamic random-access memory, flash memory, and USB flash drives.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Building Success: Unpacking CRM Solutions for the Construction Industry

Teamgate

In this article, we’ll explore the role and benefits of Customer Relationship Management (CRM) systems for the construction industry. We’ll delve into how CRM systems tackle unique industry challenges, their key features and steps to successful CRM implementation. Key Takeaways: CRM systems address unique challenges in the construction industry, streamlining complex processes.

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Product Tip Tuesday: Workflow Manager Grid Enhancements

BetterCloud

We are excited to introduce a new series of enhancements to the Workflow Manager grid within BetterCloud. The new grid is designed to make navigating and maintaining the automation of your repetitive SaaS management tasks easier and more intuitive by streamlining workflow search and management processes. Keep reading to learn what’s new and how you can use these updates today to more easily automate your SaaS management tasks.

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8 B2B Sales Tools For Prospecting, Lead Generation & CRM

CloseSaaS

Discover 8 top B2B sales tools for effective prospecting, lead generation, and CRM. Boost your sales productivity and close more deals today.

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May 22 – Customer Success Jobs

SmartKarrot

Role: Customer Success Assistant Location: London, Ontario, Canada (Remote) Organization: Lumos Stratgy As a Customer Success Assistant, you’ll serve as our customers’ main point of contact, responding quickly and kindly to emails, chats, and phone conversations. Establish trusting connections with customers by getting to know their specific wants and objectives.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Customer Behavior Analytics: A Complete Guide for SaaS [+ Examples]

User Pilot

Wondering how you can use customer behavior analytics to get actionable product growth insights ? Analyzing customer behavior unveils customers’ behavior patterns and preferences necessary for product improvements. So let’s dive in and find out how to use customer behavior analysis to drive consistent customer value and achieve your business goals.

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G7 leaders warn of AI dangers, say the time to act is now

IT World

Leaders of the Group of Seven (G7) nations on Saturday called for the creation of technical standards to keep artificial intelligence (AI) in check, saying AI has outpaced oversight for safety and security. Meeting in Hiroshima, Japan, the leaders said nations must come together on a common vision and goal of trustworthy AI , even while those solutions may vary.

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Cross-Platform Analytics Guide for SaaS Companies

User Pilot

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. In our guide, we explore: What exactly cross-platform analytics is and its importance How it works How to collect and analyze user behavior across platforms Ways to leverage the data collected And, useful tools for analyzing cross-platform data Ready to dive in?

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