User Pilot

MARCH 14, 2023

Is UserGuiding the better choice for creating interactive user guides or Spekit? Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Software Review 52

Software Review Technical Review Systems Review Onboarding 52

SaaStr

MARCH 14, 2023

Q: What are some common mistakes that investors make when evaluating potential startup investments (such as Seed or Series A)? A few I’ve made and watched others around me make: Invest in good traction with a pretty good but not great CEO. A so-so CEO with good traction usually … ends up not scaling to something all that big. The market changes, competition changes, etc., and the good-but-not-great CEO can’t keep up.

Investment 282

Investment Startup Scaling SaaS 282

Predictable Revenue

MARCH 14, 2023

Joey Williams joins Collin Stewart on the Predictable Revenue podcast to discuss prospecting with purpose and how to improve your sales development process. The post Prospecting with Purpose: Navigating Challenges and Building Relationships appeared first on Predictable Revenue.

Development 223

Development Revenue Sales 223

SaaStr

MARCH 14, 2023

If you’re on the path to building a startup, you know what it means to fail. In this week’s Workshop Wednesday , Tracy Young, CEO and Co-Founder of TigerEye and PlanGrid, says that “everything is going to fail.” Young took PlanGrid from nothing to $100M ARR before passing the baton and shares the biggest lessons learned, the biggest failures, and how to navigate them.

Startup 215

Startup Communication Leadership Engineering 215

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Predictable Revenue

MARCH 14, 2023

Joey Williams is the Director of Sales Development at Chili Piper, an inbound lead conversion […] The post Navigating Challenges and Building Relationships with Joey Williams appeared first on Predictable Revenue.

Development 130

Development Revenue Sales 130

IT World

MARCH 14, 2023

Computing giant Google announced today that it will release previews of three new AI features, including AI composition for Google Workspace, developer prototyping and coding via PaLM and MakerSuite, and validated models for its Vertex AI service. The Workspace features, currently, are focused on Docs and Gmail. Users can use Google’s AI to rewrite emails in a particular style or tone, or even generate documents out of whole cloth.

Generative AI 98

Generative AI AI Development Sales 98

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? That’s the key question that we tackle in our ultimate guide. However, before we dive into different techniques you can use to drive conversions and analyze some successful examples, we look at the upsides and downsides of using the freemium model along with some useful benchmarks.

SaaS 98

SaaS Onboarding Benchmarks B2B 98

ChurnZero

MARCH 14, 2023

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). For years, Customer Success (CS) professionals, and especially CS leaders, have battled the demons of doubt, those forces within their own companies aligned against them. The forces that slow the full understanding and appreciation for the CS business function and contribute to an environment in which the C-level executive team fails to take CS as seriously

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users. How to use segmentation to improve customer experience.

Management 98

Management Software Review Social Media Onboarding 98

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. You have to consider: Whether or not you’re required to collect and remit indirect tax (SaaS companies didn’t always have to remit indirect taxes, however, many countries now have new tax laws that target non-resident software companies).

Payment Solutions 81

Payment Solutions Merchant Services SaaS Payments Payment Services 81

ChurnZero

MARCH 14, 2023

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). For years, Customer Success (CS) professionals, and especially CS leaders, have battled the demons of doubt—those forces within their own companies aligned against them. The forces that slow the full understanding and appreciation for the CS business function and contribute to an environment in which the C-level executive team fails to take CS as seriously

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

FastSpring

MARCH 14, 2023

In light of the recent events in the US banking industry, FastSpring wants to reassure our customers and partners that we were not directly affected by the recent bank closings. We bank with a major, well-insured institution that’s in a strong financial condition, and FastSpring continues to remain profitable and operate in a fiscally responsible way.

Banking 78

Banking Customer Support Management 78

IT World

MARCH 14, 2023

Google's ChromeOS is the Rodney Dangerfield of modern operating systems: It's been around for ages now, and it pops up in all sorts of unexpected places. No matter how hard it works, though — boy, oh boy — it just can't get no respect. Much like Dangerfield, ChromeOS's struggle to be taken seriously dates back to its childhood. When the software first entered the universe in the simpler tech times of 2010 , it truly was a barebones effort.

Enterprise 90

Enterprise Software 90

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

Sparktoro

MARCH 14, 2023

I recently blurted out during a webinar that company leaders should think beyond the role of fractional Chief Marketing Officer (fCMO) — and instead consider other fractional roles. Someone followed up to ask me about the downsides to fCMOs, and then I suddenly remembered my past experiences in working with a few of them.

Marketing 87

Marketing Startup 87

IT World

MARCH 14, 2023

Apple Reality , India and security are emerging as three of the biggest stories for Apple in 2023, but there is another: Apple Silicon, principally the move to 3nm process technology in the upcoming A17 and M3 (series) processor upgrades. We’re beginning to hear whispers suggesting what those chip upgrades mean.

Technology 83

Technology 83

CloseSaaS

MARCH 14, 2023

A sales mentor provides guidance, support, and feedback to help you reach your goals. Discover top sales tips from our own mentors!

Sales 97

Sales 97

IT World

MARCH 14, 2023

Meta, the parent company of Facebook, Instagram and WhatsApp, has announced it will be cutting a further 10,000 jobs and leaving 5,000 vacant roles unfilled. The news comes four months after CEO Mark Zuckerberg confirmed that it was cutting 11,000 jobs , impacting 13% of its global workforce. In a statement posted on his Facebook page and Meta’s news blog , Zuckerberg said that members of the company’s recruitment teams will know by March 15 whether they've been affected, with restructurings and

Business 82

Business 82

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

Chargebee

MARCH 14, 2023

Accurate revenue forecasting is crucial for every business as it informs future valuations, dictates expenses, improves conversions, and even helps navigate economic uncertainty.

Forecasting 76

Forecasting Subscription Payment Features Revenue 76

IT World

MARCH 14, 2023

I'm a writer. That means many of my fellow writer buddies are worried sick about losing their jobs. Indeed, no one will say, "We laid people off because we could replace them with ChatGPT for $20 a month. " But that's actually already happening. I'm concerned about this, too — but I'm not yet sweating bullets over it. Why? Because, as of now, ChatGPT does a crappy job of writing non-fiction.

Generative AI 86

Generative AI AI ChatGPT Business 86

TurnKey Labs

MARCH 14, 2023

The phrase “PHP is dead” has been floating around for a couple of years now, but judging by its usage numbers, PHP can’t kick the bucket just yet! There are over 20 million websites and 72.9% of them use PHP, making it one of the most popular technologies out there.

Technology 57

Technology 57

IT World

MARCH 14, 2023

Artificial intelligence (AI) research firm OpenAI today revealed the latest version of its computer program for natural language processing that powers ChatGPT , the wildly hyped chatbot with a fast-growing user base. ChatGPT creator OpenAI announced the new large language model in a blog post, saying it will have better features than its predecessor, GPT-3.5 Word of GPT-4 first leaked last week when Andreas Braun, CTO of Microsoft Germany, let slip that it would be launched this week.

Artificial Intelligence 79

Artificial Intelligence ChatGPT New CTO CTO 79

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

30 Day Leadership

MARCH 14, 2023

When you get promoted from manager to Director level, the game changes… You are now going to be responsible for the performance of multiple teams… And, you will also be managing managers as well… How do you get yourself ready for this promotion? How do you end up as the #1 choice for Director when the time comes in your company… Or, how do you positing yourself as the best possible candidate while interviewing?

Leadership 52

Leadership B2B Interviewing Communication 52

CloudKettle

MARCH 14, 2023

A Cost-Effective Solution for Integrating External Systems This is great news! The Integration User License was recently announced by Salesforce during the Salesforce Developer Conference, TrailblazerDX, and will be available for use starting on March 14, 2023. This is a brand-new license type created especially for use in system-to-system integrations.

Enterprise 52

Enterprise Branding Development 52

30 Day Leadership

MARCH 14, 2023

When you get promoted from manager to Director level, the game changes… You are now going to be responsible for the performance of multiple teams… And, you will also be managing managers as well… How do you get yourself ready for this promotion? How do you end up as the #1 choice for Director when the time comes in your company… Or, how do you positing yourself as the best possible candidate while interviewing?

Leadership 52

Leadership B2B Interviewing Communication 52

Chargebee

MARCH 14, 2023

Well, this is one of those questions that has no short answer. The shortest way to describe the difference between the CFO and the controller role is this quote from a research report by EY: ‘The difference between the CFO and the financial controller is that the latter is more like the financial operating officer.

Finance 52

Finance Business SaaS 52

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Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

Pricing

How To Buy Saas

MARCH 14, 2023

As a law firm, you are always focused on your law firm efficiency, managing clients and cases can be a daunting task. However, with proper efficiency, you can easily scale your firm and stay ahead of your competitors. Efficiency is defined as the time limit to complete the given tasks, and it impacts both individuals and the overall working of the team.

Scale 40

Scale Social Media Cloud Strategy 40

SmartKarrot

MARCH 14, 2023

Role: Director of Customer Success Location: NAMER, United States (Remote) Organization: Appvance As a Director of Customer Success, you’ll ensure that consumers utilise Appvance actively and receive a return on their investment (ROI) and business value. Create strategies and procedures that enable top-notch customer adoption, growth, and retention.

Customer Success 19

Customer Success Scale Technical Review SMB 19

User Pilot

MARCH 14, 2023

Marketing teams implementing a data segmentation strategy enjoy better conversion rates and higher revenues than those who don’t. Customer data segmentation helps businesses create tailored marketing plans around each customer’s needs, leading to better customer retention. In this article, we’ll discuss: What data segmentation is and why it’s important.

Data 98

Data SaaS Scale Onboarding 98