Intercom, Inc.

NOVEMBER 14, 2018

There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. But today, the underlying backbone of all of it is the right data. That’s not to say there’s no art to practicing sales. Much of what defines our most outstanding sales reps is their ability to deeply understand our prospects’ and customers’ business needs and speak directly to them.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

FastSpring

NOVEMBER 14, 2018

Can you believe it? Black Friday and Cyber Monday are almost here! By now you have already created your marketing campaign , picked out the best offer that will drive sales, prepared your servers and support team for the increase in traffic, and set up your reporting and analytics so you can measure the dazzling success of this year’s sale. So now you sit back, relax, and wait for the revenue to come rolling in, right?

Data 60

Data Banking Retention Investment 60

SaaS Metrics

NOVEMBER 14, 2018

Introduction Picking the right SaaS provider has become critical as an increasing number of businesses seek to externalize their IT systems. Due to a few barriers to entry and nature of the cloud industry, it’s not surprising to see a myriad of SaaS providers that offer a large number of services. This makes selecting the right provider difficult, especially when everyone is claiming to be the best.

Systems Review 56

Systems Review SaaS Cloud Business 56

Valuize Consulting

NOVEMBER 14, 2018

The Role of Pre-Sales in Customer Success (Part 1) The following piece is a collaboration between Mergeable’s CEO, Edward Czech, and Valuize Consulting’s CEO, Ross Fulton. In Part 1 they dig into the role of pre-sales to determine if they’re being overlooked in the age of Customer Success. Part 2 will be dedicated to providing [.].

Customer Success 40

Customer Success Sales 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

TrackStreet

NOVEMBER 14, 2018

When all partners in your distribution channel comply with your company’s policies - honoring your guidelines on brand usage, pricing, product handling, and selling only through channels you approve - this can go a long way toward helping you grow your business and increase your brand value.

compliance 40

compliance Branding Pricing Business 40

Sales Hacker

NOVEMBER 14, 2018

In sales, it’s almost never an immediate “yes.” In fact, “92% of salespeople give up after four ‘no’s’, but 80% of prospects say ‘no’ four times before they say ‘yes’.” That’s why failing to follow up on the sales emails you send can have a disastrous impact on your sales performance. Unfortunately, effective follow-up these days isn’t as simple as shooting off a “Just checking in” message ( although this phrase has been recently proven to be more effective than we originally thought ).

Scale 107

Scale Sales Engagement Pricing 107

Valuize Consulting

NOVEMBER 14, 2018

The Role of Pre-Sales in Customer Success (Part 1) The following piece is a collaboration between Mergeable’s CEO, Edward Czech, and Valuize Consulting’s CEO, Ross Fulton. In Part 1 they dig into the role of pre-sales to determine if they’re being overlooked in the age of Customer Success.

Customer Success 40

Customer Success Sales 40

Upscope

NOVEMBER 14, 2018

See all the dumb things we did with our b2b SaaS pricing and the “obvious” pricing model that worked, doubled revenue and made us profitable. Related : What we Realised about Enterprise Sales Also see : Enterprise Software Pricing Advice We Wish We had Known Contents Key lessons learned The model that worked All the models that failed and why Key lessons that got us to a pricing model that worked.

Pricing 40

Pricing Revenue B2B SaaS 40

SaaS Onboarding Emails

NOVEMBER 14, 2018

Salesforce is a big dog in the SaaS industry. Ever wondered how they tackle onboarding? Below we’ll break down the free trial onboarding series for Salesforce, one email at a time. Series Overview Salesforce sent eight emails during the 30-day free trial, including an authentication message on the first day. Compared to other series, such as Shopify , this isn’t very many emails.

Onboarding 40

Onboarding Mobile Software Review SaaS 40

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments