Intercom, Inc.

MARCH 4, 2019

How can you make sure, on a Monday, you’re doing the right things all week long – not just as an individual, but as a manager, across your team and organization? How do you help your team focus and make meaningful progress, so that at the end of the week, you go home knowing you spent energy on the most important work? Finding the answers to these questions and putting them into practice is critical to scaling your impact as a manager and individual.

Management 202

Management Interviewing Leadership Engineering 202

InsightSquared

MARCH 4, 2019

At InsightSquared, we talk a lot about using your historical Salesforce data to expose and identify patterns from years past to dramatically improve accuracy in the present and future. But starting this spring, Salesforce will start enforcing a policy that limits client access to their Field History data that is older than 18 months. So, what data is being impacted by the policy?

Retention 83

Retention Forecasting Data Sales 83

Sales Hacker

MARCH 4, 2019

My friend Tom at Bottomline Technologies was running a sales team making thousands of phone calls a week. Despite all their best efforts, his sales reps were only connecting with prospects 3% of the time. The other 97% of the time, they had no choice but to leave a voicemail. In a typical week those voicemails could generate a grand total of one returned call each day.

Sales 85

Sales Technical Review Interviewing Branding 85

Sujan Patel

MARCH 4, 2019

It seems like everything is offered ‘as a service’ these days: platform, infrastructure, recovery, storage, database, security, management, and more. There are so many, they had to create an all-encompassing term – XaaS, or Anything-as-a-Service – to represent them all. The XaaS industry is booming, and it’s the software-as-a-service (SaaS) companies under that umbrella that […].

SaaS 81

SaaS Software Management 81

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Andreessen Horowitz

MARCH 4, 2019

I’ve shared a lot about a future enabled by mobile — covering how mobile changes product design, app monetization, and business models to social communication and more.

Mobile 76

Mobile Business Model Communication Software 76

Kellblog

MARCH 4, 2019

I’ve been making a few presentations lately, so I thought I’d share the slides to this deck which I presented earlier this week at the All Hands meeting of a high-growth SaaS company as part of their external speaker series. This one’s kind of a romp — it starts with some background on Kellblog (in response to some specific up-front questions they had), takes a brief look back at the “good old days” of on-premises software, introduces my leaky bucket concept o

Sales Hiring 73

Sales Hiring SaaS Software Venture Capital 73

Hull

MARCH 4, 2019

Sales teams need people to talk to, and it is marketing's job to deliver that. Cue endless discussions about how marketing can generate leads. At Hull, we work with data-driven marketers to implement playbooks that drive business growth. All of them are looking to generate more leads, but none of them approach lead gen in the same way advocated by many 'listicles' in the space.

Scale 68

Scale Data Strategy Engagement 68

Sales Hacker

MARCH 4, 2019

This week on the Sales Hacker podcast, we interview Dan Fougere , CRO of Datadog. Dan is a 20+ year veteran of technology sales and has seen 4 of his last 5 companies become unicorns. Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Dan also discusses his deep background in enterprise sales and how closing $10M+ deals has informed his approach to forecasting.

Leadership 62

Leadership Scale Sales Hiring Sales 62

OpenView Labs

MARCH 4, 2019

Editor’s Note: This article is Part 1 of a 3-part series. . Part 1: Onboarding and Customer Marketing. Your self-service customer success model can benefit all size businesses and yes, Customer Success Managers (CSM), if it’s done correctly. There are seven essential elements, and this three-part series will show you how to integrate them so that all of your customers, large and small, will become more successful with your application.

Customer Success 61

Customer Success SMB Sales Hiring Onboarding 61

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

CloseSaaS

MARCH 4, 2019

There’s something about talking to investors that makes even the most seasoned entrepreneurs quake in their boots. With your company, you take bold risks—you literally created something from nothing.

Startup 52

Startup Sales 52

IT World

MARCH 4, 2019

Juniper has entered into an agreement to buy advanced wireless-gear-maker Mist Systems for $405 million. For Juniper the Mist buy could be significant as it currently depends on agreements with partners such as Aerohive and Aruba to deliver wireless, according to Gartner. Mist, too, is a partner of and recently announced joint product development with VMware that integrates Mist WLAN technology and VMware’s VeloCloud-based NSX SD-WAN.

Wireless 49

Wireless Technology Cloud AI 49

Andreessen Horowitz

MARCH 4, 2019

We’ve been a multi-stage venture firm since our founding in 2009.

Investment 75

Investment Development 75

Zuora

MARCH 4, 2019

Select excerpts from Subscribed Podcast with Renée Vassilos, agriculture economist and founder of Banyan Innovation Group. The post Subscribed Podcast: Renée Vassilos on AgTech and the Subscription Economy appeared first on Zuora.

Subscription 45

Subscription Payment Features Innovation Pricing 45

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Development

ProfitWell

MARCH 4, 2019

Let’s kick off the week, subscription fam. Abby here, wishing you a happy National Grammar Day. You can bet the journalism nerd in me is gleaming, ready to talk Oxford comma, onomatopoeia, parallel structure, you name it. But first, let's geek out over some subscription news. Spread the good word of grammar at Subscription60.com. Ready for the rundown?

Machine Learning 45

Machine Learning Artificial Intelligence Social Media Subscription 45

Zuora

MARCH 4, 2019

Revenue manager increases operational efficiency through automation of complex revenue processes at a large public company Talk about pressure and […]. The post A Revenue Manager’s Wish List appeared first on Zuora.

Revenue 45

Revenue Operational efficiency. Management 45

The Marketing & Growth Hacking Publication

MARCH 4, 2019

Photo by Rick Mason on Unsplash Because, first impressions, do last FOREVER. Let’s be honest. When it comes to pulling out our wallets, we all have standards, right? I mean, we’re not going to give in to the first sales pitch we hear. No one does that. So, don’t expect it from your prospects either. I know. Sales pitch matters. But how your audience see your product also matters.

Branding 40

Branding Growth Hacking Strategy Sales 40

SaaStr

MARCH 4, 2019

Absolutely not. Here’s a discussion Aaron Levie and I had on the topic back in 2015: “If we just sold to end users and silos, We’d Only Be a $25,000,000 Business” — Aaron Levie. Every company is different. Box started off as a cool but relatively undifferentiated consumer play, with many competitors. And realistically, in the early days, it lacked some of the core sync technology of Dropbox for Dropbox’s core early consumer use cases (especially pre-mobile).

Mobile 27

Mobile Content Marketing Cloud Technology 27

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

The Marketing & Growth Hacking Publication

MARCH 4, 2019

Photo by Benjamin Faust on Unsplash Michelin Star Chef Gordon Ramsay is well known for his 35 restaurants worldwide, from London, Las Vegas, Singapore & Dubai. But my favourite Gordon Ramsay experience is sitting on my sofa wearing my dressing gown & slippers, freshly brewed cuppa in hand, watching a marathon of Ramsay’s Kitchen Nightmares.

Growth Hacking 40

Growth Hacking Marketing Entertainment Pricing 40

Unbounce

MARCH 4, 2019

If you’ve read Unbounce’s 2019 Page Speed Report (and you really should), then you already know why speed is so important this year. Slow-loading landing pages have always been an obstacle to higher conversions, and now Google is punishing poor mobile load times in its search rankings. To be successful in 2019, we—marketers—need to be thinking fast.

Underperforming Technical Team 112

Underperforming Technical Team Mobile Development Consulting 112

Chart Mogul

MARCH 4, 2019

It's time to look back at the topics covered in our SaaS Metrics Refresher course and pull out some lessons learned. This is our tenth and final outing in the SaaS Metrics Refresher bus. At this point we’ve touched a range of topics pertinent to SaaS businesses — some of them core metrics you’ll find on any investor report, some more loosely defined characteristics or tools you can use to understand your customers.

Metrics 63

Metrics SaaS Customer Lifetime Value Churn 63