Thu.Aug 05, 2021

article thumbnail

Increasing Net Dollar Retention to Build a Compelling Enterprise SaaS Play

Chart Mogul

Recent ecommerce growth has (re)introduced many SaaS founders and investors to the major differences associated with running a business that offers physical products. On this week’s podcast, I talk with ecommerce expert and Co-founder of Assembly, Adam Crawshaw, about the strategies they use to build net dollar retention and make Assembly an ecommerce powerhouse.

article thumbnail

Two Great SaaStr Sessions with HubSpot’s new CEO, Yamini Rangan

SaaStr

Yamini Rangan is HubSpot’s new CEO, as Brian Hallgian becomes Executive Chairman. Both are two of the highest rated SaaStr speakers of all time! A huge congratulations to Yamini. A quick look back at her two sessions. Yamini first joined us when she was COO at DropBox on the 5 Myths That Stop SaaS Companies from Moving Upmarket. A great session for any founders and execs thinking about moving out of SMB and into larger deal sizes: She then became COO at rocketship, HubSpot, overseeing

SMB 339
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Complete Guide to HR Compliance

The Daily Egg

Human resources is the backbone of every business. Whether you’re running a small startup or have thousands of employees, HR compliance must be a top priority. This in-depth guide will explain everything you need to know about HR compliance, including some quick tips and long-term strategies to apply. Why HR Compliance Is So Important HR […]. The post The Complete Guide to HR Compliance appeared first on The Daily Egg.

article thumbnail

Who’s Accelerating in SaaS? DataDog. HubSpot. Zendesk. Everyone.

SaaStr

We all know times are good in SaaS and Cloud — but just how good? Is it all the big public cloud vendors and a handful of outliers? Really impressive, accelerating, Datadog quarter. – $234M rev (+67% YoY) vs $212M consensus (10% beat) – $247M next Q guidance vs $225M consensus (10% raise) – Last Q YoY growth was 51% – >130% net retention – 7 months GM adj.

SaaS 337
article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

The Complete Guide to Payroll Processing

The Daily Egg

Running payroll is arguably the most important duty of any employer. But accurate payroll processing and payroll compliance aren’t always easy. This in-depth guide will cover everything you need to know about payroll processing for your business. Why Payroll Processing Is So Important Efficient payroll processing is necessary to ensure your staff gets paid on […].

More Trending

article thumbnail

How to get out of the weeds

Predictable Revenue

A lot of leaders think they bring value to their teams by being in the trenches with them - but if you find yourself getting caught up in the day-to-day, you’re missing out on where you bring the most value to your team. The post How to get out of the weeds appeared first on Predictable Revenue.

Revenue 290
article thumbnail

The Case for Credit Unions

Andreessen Horowitz

In the last 10 years, as neobanks emerged and consumer financial services came online, the prevailing assumption was that credit unions and community banks would slowly die off. How would a locally-focused, relationship-driven, branch-based banking model survive in the age … The post The Case for Credit Unions appeared first on Andreessen Horowitz.

Banking 143
article thumbnail

Selling doesn’t have to be boring

Predictable Revenue

As a communicator you have a responsibility to make your subject interesting, and to make sure that the rocks you throw at people’s heads are so fascinating that people can’t not pick them up. The post Selling doesn’t have to be boring appeared first on Predictable Revenue.

article thumbnail

7 Fitness Advertising Tips and Strategies

Neil Patel

The health and fitness industry is worth over $96 billion dollars. For fitness service providers, this means one thing: you need an effective marketing strategy to stand out in this fast-growing, high-stakes marketplace. Whether you’re a small gym owner, supplement company, or fitness app developer, the following fitness advertising strategies will help you generate maximum brand awareness and grow your business. 4 Unique Attributes of Fitness Advertising.

article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

article thumbnail

Investing in Polywork

Andreessen Horowitz

“I am large, I contain multitudes” – Walt Whitman, “Song Of Myself,” Leaves of Grass. Think about how you might answer the evergreen interview question: Tell me about yourself. Do you simply share a list of job titles? Probably … The post Investing in Polywork appeared first on Andreessen Horowitz.

article thumbnail

4 Effective Strategies for Communicating with Upset Customers

Totango

Strategies for communicating with upset customers can help you retain clients and transform escalations into opportunities. In this blog, we’ll look at some common causes of customer communication problems before presenting four effective strategies for managing difficult conversations. We’ll consider a variety of issues that can cause communication difficulties, ranging from misunderstandings to money to technical barriers.

article thumbnail

Selling Internationally: 3 Questions to Ask When Navigating Cultural Nuances

Sales Hacker

How business is done in countries around the world varies greatly, even though today we are more connected to each other in new and innovative ways. Gaining an understanding of the culture you’re selling into matters, not only for the benefit of your bottom line and your clients but for your internal teams, too. To understand and measure your team’s effectiveness, you need to understand their market and how their specific culture influences it.

article thumbnail

Do Churn-Based LTV Calculations Mislead Us?

Baremetrics

Lifetime Value (LTV) is one of the most important metrics we follow in SaaS. It tells us the value our customers bring to our business. We need it to make informed decisions about customer acquisition expenses. For example--we shouldn't spend more than we expect to earn. But how much do we gain? How accurate are our LTV estimates? Do our estimates get close to the real thing?

Churn 105
article thumbnail

How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

article thumbnail

ABX for Sales: How to Get Strategic with Prospecting

Sales Hacker

Learn how teams that leverage intent data are engaging with their prospects with more precision and more engagement. The post ABX for Sales: How to Get Strategic with Prospecting appeared first on Sales Hacker.

Sales 75
article thumbnail

Setting up your Baremetrics Account

Baremetrics

Today we're walking through some of your FAQs and showing the best practices for setting up your Baremetrics account. The first step of the journey is to make sure you’ve signed up for an account , and that you've connected your billing data. Then, invite your team members and we can all learn together! Table of Contents. Control Center: Segment your Customers: Customer Augmentation: Recover and Cancelation Insights: Free Stuff: Additional Questions?

article thumbnail

Getting the Job

Sales Hacker

In this workshop, learn how to evaluate potential employers, understand what the job description is really asking for, and position yourself for success. The post Getting the Job appeared first on Sales Hacker.

article thumbnail

How To Lead A Hybrid Team Post Covid

Baremetrics

Workplaces have been slowly moving towards a flexible model for some time now. This is especially the case in the SaaS world. Just a few years ago, nearly half of workers were already working from home some of the time. Due to the pandemic and government lockdowns, companies were made to pivot to remote-only very quickly. Now, many organizations are working on plans to build hybrid workplaces that won’t hurt productivity or employee engagement but will give employees the flexibility they demand.

article thumbnail

People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

article thumbnail

Increasing Net Dollar Retention to Build a Compelling Enterprise SaaS Play

Chart Mogul

Recent ecommerce growth has (re)introduced many SaaS founders and investors to the major differences associated with running a business that offers physical products. On this week’s podcast, I talk with ecommerce expert and Co-founder of Assembly, Adam Crawshaw, about the strategies they use to build net dollar retention and make Assembly an ecommerce powerhouse.

article thumbnail

Managing Total Expenses: A How To Guide

Baremetrics

Business owners are constantly thinking about company finances. How do I maximize my company’s profit margin? Should I spend more on advertising or research? Is my business growth sustainable long term? The answers to all three questions can be found between the lines of your expenses. This article will cover what expenses you should track, and how you can calculate and manage them over time.

article thumbnail

Create More Flexible Workflows With Custom Triggers in BetterCloud

BetterCloud

Many IT leaders agree that automation can deliver exponential value to employees across your organization. Over the last couple of years, our customers have leveraged BetterCloud to automate complex business processes, reduce manual tasks for IT, and improve the end-user experience. However, we’ve also gotten feedback about how difficult it can be to find a set of triggers or conditions that match your company’s unique needs.

article thumbnail

SaaStr Podcast 467 (and Video): Bottom Up vs. Top Down Selling in the Enterprise with ThoughtSpot

SaaStr

There’s an old story of a family traveling home with their donkey. The son rides the donkey first, but someone on the road stops them and asks why the head of their household is walking. The boy and the father switch, but a few minutes later, someone accuses the father of not being chivalrous because his wife is walking. The family decides that the parents should ride the donkey together.

Scale 258
article thumbnail

Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

article thumbnail

10 Snapchat Ads Strategies, Tips, and Resources

Neil Patel

Snapchat is one of the most popular social networks in the world. It boasts 293 million daily active users on average. That’s a ton of people sharing and engaging with content on a daily basis. On top of a huge user base, the engagement levels are off the charts. People open the app 30 times a day on average, over 75 percent of 13 to 34-year-olds in the U.S. use the app, and over 5 billion Snaps are created every day.

Strategy 145
article thumbnail

The Beginner’s Guide to Product Operations

SmartKarrot

Needless to say, in a market filled with cloud-based SaaS solutions, the demand for product operation becomes apparent. Product operation is a key aspect of product management. It is a specialized discipline that combines technical expertise with business acumen. The Product Operations team takes responsibility for all aspects of product launch operations by combining their expertise in operations, communications, supply chain, and product management.

Scale 10
article thumbnail

7 Tips for Successful Small Business Content Marketing

Neil Patel

If you own a small business, content marketing is a tactic you should consider to grow your audience base and increase your brand’s name recognition. Content marketing refers to the creation and dissemination of online materials that grow traffic to your website. Content types can include blogs, infographics, and whitepapers that are geared toward creating interest in your products or offerings.

article thumbnail

Aug 05 – Customer Success Jobs

SmartKarrot

Role: Enterprise, Customer Success Director Location: Santa Barbara, CA, US Organization: Impact As an Enterprise Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority.

article thumbnail

Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.