Fri.Jan 21, 2022

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10 Learnings Scaling from Consumer to SMB to Enterprise with Grammarly’s Head of Organizations Revenue Dorian Stone (Podcast 520 + Video)

SaaStr

If your organization is seeking growth in a new segment, like B2B—it will be a challenging ride because you’ll be in an unknown space. You might feel confused about where to begin, how to scale up, which mistakes you should avoid, and things you should consider before expanding. Dorian Stone , Head of Organizations Revenue at Grammarly, is here to share lessons from his experience of scaling the company from consumer to SMB to Enterprise to help you steer your expansion efforts in the right dire

Scale 223
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Empathy Training Basics, Programs, Benefits, and More

Groove HQ

Understand the role empathy plays in the workplace and how to nurture it among your team. The post Empathy Training Basics, Programs, Benefits, and More appeared first on Groove Blog.

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16 ways to speed up Windows 10

IT World

Want Windows 10 to run faster? We've got help. In just a few minutes you can try out 15 tips; your machine will be zippier and less prone to performance and system issues. 1. Change your power settings. If you’re using Windows 10’s “Power saver” plan, you’re slowing down your PC. That plan reduces your PC’s performance in order to save energy. (Even desktop PCs typically have a “Power saver” plan.

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Everything You Need To Know About Video Selling in 2022

Sales Hacker

In this masterclass, two experts are going to unpack everything you need to know to make your customer’s journey consistent and personalized through video from prospecting, nurture to close. The post Everything You Need To Know About Video Selling in 2022 appeared first on Sales Hacker.

Sales 93
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Android's forgotten shortcut superpowers

IT World

I sure do love me a good time-saver. And sometimes, the best time-savers of all are the ones that are right under the surface of our favorite apps and services, just waiting to be seen — or maybe remembered. I'll admit it: Even as someone who uses and thinks about Android almost constantly, as part of both my life and my job, I frequently find myself surprised by how often I stumble onto something that I knew about at some point but long ago forgot to keep using.

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Can Google be trusted?

IT World

For years, it seemed, Google lived up to its old motto, “Don’t be evil.” It also seemed to do no wrong in terms of product superiority. Google built its reputation as an ethical company that outperformed competitors. But is that reputation still deserved? One thing is true: It’s been a bad year for Google’s reputation. Does Google engage in unethical business practices?

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5 Key Ways To Increase Productivity In A Remote Workforce

SaaS Metrics

Are you wondering how to ensure your company goals are still met with your team working remotely? Remote working brings much worry, especially to the business owners on the amount of output produced by remote working. But fear not as this article will share tips on how to ensure your remote team. Read more. The post 5 Key Ways To Increase Productivity In A Remote Workforce first appeared on SaaS Metrics.

Metrics 59
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Video vs. VR: What’s missing for successful collaboration?

IT World

Just about every new software solution that allows you to communicate remotely these days is called a “collaboration product.” But most of the options that are videoconferencing-based focus on communication, while the mixed-reality platforms now beginning to explore the metaverse might actually be better for collaboration. The difference between the two?

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Cold emailing: Finding the balance between personalization and scale

CloseSaaS

Your cold email strategy could use some work if: 1. You're sending 10,000 cookie-cutter emails for spam, or 2. You're spending hours hyper-personalizing each message. Find your balance for efficiency and effectiveness here.

Scale 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to fix iPhone network coverage and hotspot problems

IT World

Bad mobile signals and unreliable hotspot coverage on your iPhone could well be two of the most frustrating challenges today’s enterprise professionals face (other than battery life ). Here are some ways that may improve network coverage and hotspot reliability, making it easier to get work done while on the go. How to improve your network signal. The first thing you’ll want to fix is a poor signal; without that, you’ll never get your personal hotspot coverage working at all.

Mobile 81
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Why Offboarding Is More Than Just Removing Access to SaaS Applications

BetterCloud

What would happen if I shouted the word “offboarding ” in the middle of a room full of IT administrators? “We’ve automated offboarding,” many of them would respond. “And we should have done it sooner, because we’ve never had this many apps in our SaaS stack.”. We know this isn’t the wrong answer. We also know that we’ll be using SaaS for the rest of our careers , so of course IT’s top priority is to remove access to those apps when someone leaves the organization.

SaaS 52
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Apple: iOS 15 now installed on more than 60% of all iPhones

IT World

Apple has updated its mobile installation numbers for the first time since iOS 15 was released in September , detailing just how many devices are running its latest mobile operating system. Apple's iOS 15 is now installed on 72% of iPhones that are four years old or newer – and 62% of all iDevices regardless of age, according to data from the company's App Support webpage.

Mobile 69
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Build a Usage-Based Pricing Model from Your Product Database

Chargify

SaaS and IoT companies have traditionally designed their pricing strategy with one goal in mind: gain a predictable and recurring stream of revenue. Generally, this. The post Build a Usage-Based Pricing Model from Your Product Database appeared first on Chargify.

Pricing 52
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Software development in the bank sector

SaaS Metrics

The more advanced technology in the world of banking transactions began to use computer-based technology to facilitate transactions with customers. which previously served customers by having to meet / customers come to bank branches provided by the bank that he used for saving / investment became easier because banks began to use. Read more. The post Software development in the bank sector first appeared on SaaS Metrics.

Banking 52
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Jan 21 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Twingate As a Director of Customer Success, you will hire a team of talented customer success managers and leaders. Build sustainable and scalable customer success systems to support both our high growth and enterprise customer base. Help set and track towards company-wide expansion, retention, and churn metrics.

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Small Business Finance: 10 Tips To Maintain Healthy Cash Flow

SaaS Metrics

As a small business owner, you are your boss. You can arbitrarily manage finances and make decisions to ensure your company’s success. While you are probably aware of many things that can affect your business’s financial performance, did you know that there are certain things you can do to help ensure the. Read more. The post Small Business Finance: 10 Tips To Maintain Healthy Cash Flow first appeared on SaaS Metrics.

Finance 52
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12 Excellent Customer Service Tips to Follow in 2022

SmartKarrot

What is the one thing CSMs (Customer Success Managers) love to do apart from retaining the existing customers? Reducing churn, of course, along with, perhaps, word-of-mouth referrals! All these CS objectives can be achieved only if you can fulfill your customers’ needs. One way to achieve your objectives is by providing top-class customer service. As a CSM, you would be proud of the way your team handles the customers or even how highly your product is regarded in the market.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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A Look at Data Center Servers and What They Do

SaaS Metrics

A data center server is a specialized computer that manages the workload for the data center. The servers use high-speed network connections to handle the demand for storage and applications. The number of servers a data center can have is unlimited. Web hosting servers and colocation equipment use a dedicated power source. Read more. The post A Look at Data Center Servers and What They Do first appeared on SaaS Metrics.

Data 52
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Agile Release Planning Best Practices for 2022

SmartKarrot

For a project to be successful, it has to have a well-structured plan. It will be the foundation leading to the successful execution of the project. A clear plan/ roadmap provides the much-needed context and direction to achieve the product visions and goals. Several studies have pointed that ‘each year, thousands of projects fail due to lack of planning.

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Key Considerations for Implementing Revenue Recognition

SaaS Metrics

Revenue recognition is one of the General Accepted Accounting Principles (GAAP) that identifies the specific circumstances under which the revenue is recognized and determines how to be accounted for. It is usually recognized when a critical event occurs, and its dollar amount is easily measurable. Planning and adhering to Account Standard Codification.

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Structured Data Vs. Unstructured Data: How to Make This Work for Your Website

Neil Patel

When you’re starting a website, the first thing on your mind probably isn’t structured vs. unstructured data and how it affects your website. However, the way your information is presented is important. Understanding the distinction and being able to use structured data on your pages can make a big difference to your success. Here’s what you need to know about structured data vs. unstructured data.

Data 141
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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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Best Practices for SaaS Billing

SaaS Metrics

The recurring nature of SaaS products is very important, not only to their structure but also to people who expect to pay for those services. The recurring payments and subscription-style services are, of course, in line with buying software. In a typical setting, you would walk into a tech store, find what. Read more. The post Best Practices for SaaS Billing first appeared on SaaS Metrics.

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The Power of Recommendation: 3 Tips on Creating an Effective Referral Program

Baremetrics

Positive word-of-mouth acclaim is the most prized form of feedback a business can hope for. Having satisfied users recommend your product to their family, friends, and colleagues proves that you’ve created something great, something literally worth writing home about. Referral programs are a great way to capitalize on user satisfaction: they are both highly effective, and an extremely resource-efficient type of campaign.

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What you need to know about NFTs

IT World

Unless you live in a cave, you’re almost certainly aware of a new internet phenomenon called non-fungible tokens (NFTs). The media hasn’t been able to get enough of this topic since a South Carolina artist sold a digital collage last March for the staggering sum of $69.3 million. Even more mind-boggling is the fact that the creation can be freely copied and posted by anyone.

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5 Vital Signs Your Customer is Ready for An Upsell Discussion

CustomerSuccessBox

Upsell discussion happens when your product either delivers expected value or exceeds it. So obviously the focus of salespeople and the Customer Success Managers (CSMs) should be to help the customers achieve their desired outcomes. Wait, what’s an Upsell? An upsell is a technique used by, usually, the salespeople and/or CSMs to pitch to the customer to consider either purchasing an expensive product or upgrading to a more feature enhanced product.

Scale 52
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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.