SaaStr

MAY 22, 2021

Q: Dear SaaStr: Who Should I Hire First to Get My Customer Success Function Going? It’s easy — these days. Just hire a veteran. I don’t mean a true VP of Customer Success in the early days of revenues … you’re not ready for that yet. But hire an experienced individual contributor with: at least a few years of CS experience; at roughly the high-end of your price point; that. you believe in and would trust with your hard-won customers.

Customer Success 275

Customer Success Interviewing Pricing Revenue 275

The Daily Egg

MAY 22, 2021

If you’re new to building websites, then the idea of finding the right hosting can seem overwhelming. There is no shortage of options, and it’s hard to tell all the differences between them. One may be better for small businesses, another may be better for scaling your business, etc. What you care about is having […]. The post Bluehost Vs. HostGator appeared first on The Daily Egg.

Scaling 238

Scaling Business 238

SaaStr

MAY 22, 2021

There’s now a whole group of companies I’ve invested in, and/or been an advisor/board member or other close relationship with … that are hitting or have recently crossed 4 Years Old. Interestingly, only a few have more ARR than I did 4 years in. But — almost all of them are growing much faster. So within 12-18 months, they will quickly eclipse where I was at their stage.

SaaS 176

SaaS Investment Product Marketing Revenue 176

CloudGeometry

MAY 22, 2021

In SaaS, technical debt isn’t a bug, it’s a feature – it’s a feature of creativity and velocity. People are writing more code to solve more problems than ever before. Of course, they are not all equally successful. It’s common to refer in the aggregate to code that doesn’t do so well as (squirm and wait for it … ) technical debt.

software development velocity 130

software development velocity Underperforming Technical Team SaaS Cloud 130

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaS Metrics

MAY 22, 2021

There is no denying that launching a business and making it successful is no walk in the park in this competitive world. Whether start-ups or large-sized companies, every business owner devotes sufficient time and effort to grow their business. From managing finances effectively to efficient sales and marketing strategies, every aspect of. Read more.

Business 52

Business Finance Metrics Strategy 52

SaaS Metrics

MAY 22, 2021

If you’re trying to raise funds for your business, an impressive pitch deck is an essential part of your fundraising toolkit. A good pitch deck grabs potential investors’ attention and engages them in a conversation about your business, and at last mostly leads to an investment. Remember that an investor’s first impression. Read more.

Investment 52

Investment Metrics Engagement SaaS 52