SaaStr
FEBRUARY 8, 2021
Some thoughts on things you don’t really get until about $8m-$10m ARR or so: Churn Lurks. Churn doesn’t happen overnight, especially with annual contracts. It lurks. Use customer visits, NPS surveys, and more to root it out before it happens. Oftentimes, you don’t even lose customers until Year 3. So it really only hits you just when things are getting good.
Tom Tunguz
FEBRUARY 8, 2021
At Redpoint, we believe 2020 is the decade of data. We’ve partnered in the leaders of the next generation of data from the earliest stages; companies like Snowflake, Looker, and Dremio. Leaders rely more on data every day to inform our decisions, to power our products, and to communicate. In short, the data pipelines that move data from one place to another have become the nervous system of the modern organization.
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The Daily Egg
FEBRUARY 8, 2021
Monday.com has become one of the most popular project management solutions available. The company initially launched back in 2012 but didn’t officially acquire its first customers until two years later, in 2014. Today, 115,000+ organizations worldwide rely on Monday.com. It’s trusted by big names like Hulu, Coca Cola, Adobe, NBC, Universal, Uber, Costco, and GE. […].
SaaStr
FEBRUARY 8, 2021
I recently asked on Twitter when folks knew their startup had something … great. Because as a SaaS founder especially, it can be hard to know. Hard to see when you can’t be killed. Hard to see when your brand is coming into its own. I asked Todd McKinnon, founder-CEO of Okta when he really knew he had something that couldn’t be stopped, and he said $30m-$40m ARR!
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Trint
FEBRUARY 8, 2021
With growing pressure to create popular content, podcast producers need more time to curate great episodes. Speed up production and get to the final cut with Trint. Bring together key soundbites, put them in order and play back easily - without using any editing software. Download the guide on how to speed up your podcast workflows.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Totango
FEBRUARY 8, 2021
Totango, Inc., the largest and fastest-growing customer success platform, today announced that G2 has recognized the company as one of the Top 50 Best Software Companies for 2021. G2, the largest software marketplace and review platform, annually names its list of best software companies based on authentic, timely reviews from real users. “We are honored to be named to G2’s prestigious Top 50 Software list for 2021,” said Guy Nirpaz, CEO and Founder of Totango.
Neil Patel
FEBRUARY 8, 2021
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. WordPress is the most widely-used CMS platform, and according to a web survey, 39.6% of the world uses WordPress to manage their content. I am part of that nearly 40%. WordPress is my go-to for managing my NeilPatel.com blog as well as my other websites.
Kellblog
FEBRUARY 8, 2021
It’s that time of year, I suppose. You’ve hopefully approved your 2021 operating plan by now — even if you’re on an increasingly popular 1/31 fiscal year end. You’ve signed up for some big numbers to meet your aggressive goals (and fund those aggressive spending plans). And now you might well be thinking one thing: “Oh s**t, we need some pipeline.
Neil Patel
FEBRUARY 8, 2021
We live in a world inundated with advanced data. We’re tracking clicks, views, impressions, form completions, chatbot responses…the list goes on. One unique and often neglected area is call tracking metrics. By implementing a standard call tracking protocol, you’ll be able to learn more about your audience and maximize the profitability of every call.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Divestopedia
FEBRUARY 8, 2021
Calculating EBITDA is one of the first steps to take when preparing an exit from your business. Here's how it's done and why it's important.
Baremetrics
FEBRUARY 8, 2021
Net Dollar Retention (NDR) is an essential metric for growing SaaS businesses. Though lesser known, it provides deeper insights than Monthly Recurring Revenue (MRR) and Annual Run Rate (ARR). Many companies mistakenly only track these two benchmarks. This article will cover everything you need to know about NDR: what it is, how it's calculated, and how it supports sustainable growth.
Zuora
FEBRUARY 8, 2021
We’re excited to welcome Yudhvir Mor as Country Manager and Vice President of Product Engineering in India. Yudhvir joins Zuora […]. The post Meet Zuora’s New India Country Manager & VP of Product Engineering appeared first on Zuora.
Baremetrics
FEBRUARY 8, 2021
We’ve revamped our Baremetrics integration with Shopify! Baremetrics loves Shopify. Even before Shopify released the Shopify Partners API, Baremetrics has been taking care of metrics for Shopify business owners. Baremetrics is a SaaS metrics monitoring tool that pulls information about your business into an easy-to-read actionable dashboard. We pull information such as MRR, ARR, total number of customers, total churn, and more.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
Trujay
FEBRUARY 8, 2021
CRM is one of the best software for building and maintaining business relationships. A Customer Relationship Management system tracks customer information and interactions, creating a personalized experience for clients. Most CRMs allow you to migrate data through various formats, including CSV files, data migration apps, and third-party vendors. Every business is unique, and […].
Baremetrics
FEBRUARY 8, 2021
Deciding between Stripe vs. Chargebee for your online payment processing needs? Stripe supports online payments for e-commerce businesses, while Chargebee helps SaaS companies set up and manage their recurring payments. In fact, the question of Stripe vs. Chargebee might be the wrong one to ask—it doesn’t have to be an either/or decision. For example, you can integrate Chargebee with Stripe accept payments through the Stripe payment gateway.
SaaS Metrics
FEBRUARY 8, 2021
Each office relocation will be different, which means it will be up to you and your team to decide what should be included in your specific project plan. The priority is to ensure that all details are covered within the set budget and timeframe. Here are some tips for a successful office move: Decide whether you will be using full office relocation movers before you come up with the project plan.
SmartKarrot
FEBRUARY 8, 2021
Role: Director of Customer Success Location: New York, United States Organization: Okapi AI As a Director of Customer Success, you will own the overall relationship with the customers. Develops deep relationships with a wide range of partners at the customers (from executives to project managers), learn what their most important strategic priorities are, and ensures we deliver these outcomes.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
SaaS Metrics
FEBRUARY 8, 2021
Security of your premises is important to ensure everything is safe. False alarms can decrease trust in the system leading less notice to be taken. The Lock Boss share some tips on how to avoid false alarms. Train and educate employees. Train employees on the right opening and closing procedures, as one of the ways to prevent false alarms. Any employee within the business during opening or closing hours needs to be offered some training in basic alarm prevention measures.
SmartKarrot
FEBRUARY 8, 2021
Search Engine Optimization (SEO), as the name suggests is all about optimizing a site for the search engines. And the purpose of these engines is to serve the human, who in turn, are your beloved customers. Cutting to the chase, a good SEO for Customer Experience (CX) is a must if you are willing to thrive in the industry. Customer experience starts the very second you map their customer journey and SEO can be your friend to guide you through.
Sales Hacker
FEBRUARY 8, 2021
Proposals are often the least favorite parts of the sales process for many people – partially because they are a pain, and partially because they’re a mystery. There have probably been countless times you’ve sent out a proposal and the prospect is never to be heard from again. It’s happened to all of us, and it never gets less confusing and frustrating.
Baremetrics
FEBRUARY 8, 2021
Deciding between Stripe vs. 2Checkout for the best online payment processing solution? Look no further! Keep reading to learn everything you need to know including features, pricing, reviews, and more! Table of Contents. Stripe vs. 2Checkout: Features Stripe vs. 2Checkout: Pricing 2Checkout Pricing Stripe vs. 2Checkout: Reviews Stripe vs. 2Checkout: The Bottom Line Conclusion.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
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