Thu.Sep 23, 2021

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Don’t Hire VPs With The Wrong Titles

SaaStr

Dig deeper on a lot of titles during recruiting. A "VP of Product Marketing" rarely knows anything about demand gen, ABM, etc. A "VP of Revenue" often knows nothing about inside sales or building a sales team. A "CRO" often doesn't want to do sales anymore. — Jason BeKind Lemkin (@jasonlk) September 22, 2021. Ok this is a seemingly simple post but if you are hiring your first or second batch of VPs it will really, really save you some time.

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How To Sell Using LinkedIn

Predictable Revenue

Brynne Tillman joins us to talk about how to leverage LinkedIn for social selling, and figuring out a way to help your audience sell for you. The post How To Sell Using LinkedIn appeared first on Predictable Revenue.

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Serped.net SEO Tools Review

The Daily Egg

As a cloud-based SEO tool, Serped.net covers all your SEO needs at an affordable price point. It can be a solid investment. The post Serped.net SEO Tools Review appeared first on The Daily Egg.

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??Shep Hyken on getting customers to come back again and again

Intercom, Inc.

Customer loyalty is the ultimate goal for anyone working in customer experience. And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. But how exactly do you win a customer’s loyalty?

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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What to look for when choosing a heatmap tool?

The Daily Egg

Understanding what a visitor is doing on a website is a godsend for many website owners. It provides us with information on. The post What to look for when choosing a heatmap tool? appeared first on The Daily Egg.

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Planable Review

The Daily Egg

Large-scale social media planning can be made easy with a content management tool like Planable. Though it’s more expensive than other social. The post Planable Review appeared first on The Daily Egg.

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Podcast: Folding phones: The future of mobile?

IT World

Bootcut jeans, butterfly clips and. flip phones? Y2K trends are back in a big way, and that includes Motorola Razr nostalgia. But of course, in 2021, the technology of yesteryear has gotten a huge makeover. Microsoft's recently announced Surface Duo 2 is the latest folding smartphone on the market. It joins a handful of other foldable phones from companies including Samsung, Huawei and, yes, even Motorola.

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What Is CSAT and How Can It Help You Improve Satisfaction?

Totango

What is CSAT , what is it good for and how do you track it and use it? In this post, we’ll focus on this important customer satisfaction metric. We’ll define what it is and how it contrasts with another popular key performance indicator, NPS. We’ll consider the benefits of tracking CSAT and how it can help your business. We’ll discuss how to measure CSAT within the context of your customer lifecycle.

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The evolution of Apple's iPhone

IT World

The iPhone, then and now Image by IDG / Apple The iPhone has come a long way since its arrival in 2007.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Get Started With Channel Partnerships for SaaS Businesses

Sales Hacker

A channel partner is a company that sells products and services for a technology manufacturer or vendor. This technology may include hardware, traditional software, Software as a Service (SaaS), or cloud computing solutions. What is a channel partner? Channel partners basically onboard other people to sell your product for you. From referral and affiliate programs to consultants and agencies.

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3 Signs Your SaaS is Ready to Go To Market

Baremetrics

If you’re asking yourself whether your business is market-ready, you’re in great company. Determining the timing for the release of a SaaS is one of the main conundrums faced by old and new founders alike. The premature release of a product that has major overlooked software flaws can turn off potential customers immediately, with no chance to remedy the bad first impression.

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Authentication Types: Explained

Frontegg

User authentication is helping elevate security and data privacy today. It allows the accurate identification of the end-user based on the verification types chosen by the provider. This verification can be performed with passwords, biometric methods, and passwordless techniques. Let’s take a closer look at the most common authentication types you need to consider today.

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Jamf survey: Employees will quit for platform choice

IT World

If your employees want to use iPhones and Macs, you really should let them. That’s the main message today coming from a Vanson Bourne survey commissioned by Jamf. Employee choice remains an HR issue. The international survey asked 2,000 employees and 500 IT decision-makers how they felt about employee choice and the future of work. It found that as many as nine in 10 employees (89%) would take a pay cut to use their choice of device – and suggests that for many, the desire to have that choice ma

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to Upscale your Business using WordPress

Trujay

If you’re running your online business on the popular WordPress platform, you’re already off to a great start. WordPress is a great choice, whatever the size and area of your business, but how can you upscale your business using WordPress? How do you go about increasing your business revenues and attracting the best customers? Before we dive […].

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How Windows 10 ends up a lot like Windows 7

IT World

Windows 10, originally pitched as a revolutionary break from Windows' past in how it was serviced, may well end its career in the next few years as a Windows 7 act-alike. Yes, Windows 7 — the spitting image of "tradition" in Redmond's history of operating systems. Enter Windows 11. The catalyst for the change to Windows 10 is its successor, Windows 11, slated to debut Oct. 5.

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How to Set Your Reps Up for Success in Their First 4 Weeks

Sales Hacker

Onboarding an SDR team doesn’t have to be stressful. Pair the right frameworks with proper coaching and you’ll always set your team up for success. Join us to get your hands and tried and true methods that are backed up by real SDR managers. The post How to Set Your Reps Up for Success in Their First 4 Weeks appeared first on Sales Hacker.

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Android's underappreciated upgrade advantage

IT World

Well, gang, it's that time of year again — time when a magical and revolutionary new iOS update is making its way into the world and everyone's talking about how Android's software upgrade standard is an embarrassment in comparison. Now, look, you know me: I'm not gonna beat around the bush and tell you that the Android upgrade system is optimal — or even anything close to free from flaws.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How Can Startups Enforce the Right to Disconnect? Use Customer Success Philosophies

OpenView Labs

Over the past year, we’ve all come to see the value of remote work: increased productivity, reduced commute times, more time to spend with family and friends, among others. But remote work also comes with drawbacks and disadvantages, too. When it comes to remote work in the Customer Success field, one of the biggest unspoken questions is whether employees are expected to be “always on”.

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Check All the Trending News of Gaming on Fubar News

SaaS Metrics

There is so much to be said about the world of gaming and the internet. The internet has taken us places and given us so many options that it is mind-boggling. It has given us social interaction with people from across the world and brought us second to none games. Gaming has. Read more. The post Check All the Trending News of Gaming on Fubar News first appeared on SaaS Metrics.

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Sep 23 – Customer Success Jobs

SmartKarrot

Role: Director Client Success Location: Leawood, KS, US Organization: C2FO As a Director of Client Success, you will hire, mentor, develop, and direct Client Success Managers (CSM) to perform their daily duties. The Ultimate ownership of team outputs including but not limited to C2FO product adoption, retention, new product/existing product expansion, revenue performance to targets, daily market operations, yield, and cash management to client expectations.

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How to Choose the Right SaaS Provider for Your Business

SaaS Metrics

Choosing the right Software as a Service (Saas) provider for your business can be challenging. Over the years, SaaS became a widely popular delivery model for various business applications. In this digital age, more companies are seeing the value of this service, especially regarding how it can significantly shape the operation of. Read more. The post How to Choose the Right SaaS Provider for Your Business first appeared on SaaS Metrics.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Build a Great Product Strategy Framework

SmartKarrot

To be a successful SaaS company today that sets an example for the rest of your competitions, you will need a product that sells for itself. And in order to build a product that sells for itself, you need to back that up with a strong product strategy framework. Here comes the question, what exactly is a product strategy and how do you develop the right one for your brand?

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A Guide on PR and SEO

SaaS Metrics

Even a couple of years ago, SEO and PR were not connected anyway. Both have their motives and digital marketing processes that do not intertwine. But currently, PR and SEO are inseparable practically. Although both of them exist on their own, they augment the impact of each other online. And if they. Read more. The post A Guide on PR and SEO first appeared on SaaS Metrics.

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How to Prepare Your Affiliate Program for the Holidays

FastSpring

The end-of-year holidays offer lots of opportunities for SaaS and software companies to boost sales and brand recognition. Take full advantage of this season by preparing and rewarding your affiliate network. 1. Align Affiliates and Your Other Marketing Channels. It’s essential to get all of your marketing channels on the same page so you can work with your affiliates to amplify one consistent brand message.

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6 things you should consider while hiring Virtual assistant companies

SaaS Metrics

Are you feeling the pain of burnout? Well, maybe because you have been investing all your essential hours in unimportant tasks. Know the difference that making phone calls, scheduling appointments and meetings are not your primary job. These tasks are just stuff that diverges your attention from your core job. Therefore, you. Read more. The post 6 things you should consider while hiring Virtual assistant companies first appeared on SaaS Metrics.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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What is the LTV to CAC Ratio

Baremetrics

Ever heard about the golden ratio? No, not that nerdy Fibonacci number thing. I am talking about the SaaS golden ratio. It’s 3:1. Where did this even come from and why is it important? Well, this number is the ideal LTV to CAC ratio for SaaS businesses. After reading this article you will have a clear understanding of how it’s calculated and why it matters.

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Remote Sensing Apps for Tech in Farming and Forestry

SaaS Metrics

Agriculture is one of the main users of a range of remote sensing services, which combine and complement each other. Primarily, these are space (satellites) and aviation (unmanned aerial vehicles) monitoring technologies. Modern remote sensing instruments have reached such a level of development that they can now measure light, radiation, and temperature.

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How to Optimize Landing Pages to Maximize Pay-Per-Call Conversions

Unbounce

It’s the middle of the night and all of a sudden: drip, drip, drip…. You wipe your face and peer through the darkness at the ceiling. Uh-oh, something’s leaking up there. Like most people, you reach for your smartphone and search for a plumber that would be available to help at this ungodly hour. Scroll, tap, and voilà: There’s a landing page for 24/7 plumbing in your area with a CTA to dial the number right away.

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