Fri.Aug 27, 2021

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Loyalty App Development: Pros and Peculiarities

SaaS Metrics

Mobile loyalty apps are one of the most effective and advantageous tools. The vast majority of users have smartphones. The mobile program makes it easy for the person to become a member of the loyalty program from the first purchase. The user gets profitable offers, while the business – new clients and. Read more. The post Loyalty App Development: Pros and Peculiarities first appeared on SaaS Metrics.

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6 Easy Steps to Trademark a Logo

The Daily Egg

The Nike swoosh, Mercedes’ three-point star, and McDonald’s golden arches are a big part of the respective company’s identities and customer perceptions. The post 6 Easy Steps to Trademark a Logo appeared first on The Daily Egg.

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Dear SaaStr: If So Many Startups Fail, Why Does Everyone Want to Do Them?

SaaStr

Q: If 90% of start-ups fail, then why does everyone want to make a start-up instead of a simple business? Folks want to start startups because they have a chance to look like this: The true definition of a tech startup is probably one that if it truly achieves product-market fit, can scale almost infinitely. The above example is of my third venture investment, Talkdesk.

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The Complete Guide to Maintaining Your LLC

The Daily Egg

Congratulations! You’ve filed your articles of organization, appointed a registered agent, paid the required fees, and you’re the proud owner of your. The post The Complete Guide to Maintaining Your LLC appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Introducing a16z’s seed fund

Andreessen Horowitz

There has never been a better time to start a company. The industry is rich with blogs, podcasts, tweetstorms, and newsletters providing guidance to new founders. And the last decade has seen the emergence of strong online communities, alumni networks, … The post Introducing a16z’s seed fund appeared first on Andreessen Horowitz.

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How to Receive Payments in the USA Risk-Free

SaaS Metrics

The US has always been one of the most leading economies in the world. Lots of the popular payment processing solutions have been found and implemented here, they provide multiple business and merchant account services, but none of them are perfect! That’s why business owners still need to be aware of payment-related. Read more. The post How to Receive Payments in the USA Risk-Free first appeared on SaaS Metrics.

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Hansen CEO Steve Crosby, on how the Navint + Hansen acquisition offers clients unmatched Lead-to-Revenue services and Salesforce Revenue Cloud capabilities

Navint

Demand for Lead-to-Revenue services has hit a fever pitch in recent months as the shift to subscription-based business models has fundamentally changed enterprise operations. For Steve Crosby, Founder and CEO of Hansen, an EMEA-based lead-to-cash specialty consultancy, the ability to effectively tap that opportunity was part of the reason behind the Navint + Hansen acquisition.

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How to improve your websites quality metrics

SaaS Metrics

How do you know if your website is successful? Like all other things in life, websites need to have benchmarks to understand what is working and where there is room for improvement. When it comes to website metrics, SEO performance is often one of the strongest indicators. And we’re not just talking. Read more. The post How to improve your websites quality metrics first appeared on SaaS Metrics.

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Introducing metriql: Open-source metrics store

Rakam

Meet rakam’s newest product, metriql: The first open-source metrics store where companies can define their metrics centrally as code on top of their dbt projects and then sync their data models to multiple BI or data tools at once. metriql was born as a spin-off project from rakam as we decided to open-source rakam’s modeling layer and integrate it with other BI and data tools so companies using rakam for product analytics can also make use of their data models inside other BI and da

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How can the Customer Success Manager leverage Sales and Support to drive Renewals?

CustomerSuccessBox

One of the most debated topics that are prevailing around the SaaS world is about- Who should be owning renewals? Customer Success team or the Sales team. A study shows that the companies that most of the SaaS Companies follow one of these three types of Renewal ownership model-. Model 1: Sales owns new logos, expansion, and renewals Model 2: Customer Success owns expansion and renewals Model 3: A separate customer-focused sales team owns expansion and renewals.

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Aug 27 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, Salinas, CA, US Organization: HeavyConnect As a Vice President of Customer Success, you will act as a role model of HeavyConnect’s values for the Customer Success teams and build on the SaaS customer-centric environment. Lead the global Customer Success teams and strategies, translating company vision and objectives into tactical plans to meet the goals.

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Interactive Guidance to Accelerate Employee Onboarding

Upscope

If you could 3X the speed of effectively onboarding new employees they'd not only skip the initial grinding confusing steps of joining a company but also get on with growing the company. How could onboarding be sped up 3X? We'll look at obstacles to faster onboarding and then examine the onboarding process within Upscope and the technology required to make it go faster.

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CSAT, NPS, and CES: Customer Satisfaction Score Industry Benchmarks

SmartKarrot

You might be wondering what makes a good customer satisfaction score in your industry. If only there were a way out to compare your performance with your competitors. That is when the underlying concept of benchmarking has made lives easier. By comparing your survey scores with the scores of your competitors, you tend to add more context to your scores.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Interactive Guidance to Accelerate Employee Onboarding

Upscope

If you could 3X the speed of effectively onboarding new employees they'd not only skip the initial grinding confusing steps of joining a company but also get on with growing the company. How could onboarding be sped up 3X? We'll look at obstacles to faster onboarding and then examine the onboarding process within Upscope and the technology required to make it go faster.

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From Burnout to Balance: Reinventing QBR Workflows for CS Leaders

ChurnZero

This is a guest blog post by Shoshana Luria from PandaDoc. Customer Success (CS) is a core business function, and for some B2B companies, CS is a growth engine. Customer Success Managers (CSMs) are responsible for collecting and analyzing customer feedback, managing customer communications, and setting up self-service resources. Among all of the responsibilities of a CSM, their number one priority is to have high-value conversations with customers.

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Customer Success is important for early-stage startups! Know why and how to implement it

CustomerSuccessBox

According to the popular definition, about half of startups survive the first 5 years and only 1 in 200 become actual scaleups. Many startups in their early stages believe that customer success isn’t for them. Well, that’s something where they get it wrong! Let me tell you why-. While the startup is still exploring its potential and discovering in what way it can best present its product, the scaleup has already found that sweet spot.

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From Burnout to Balance: Reinventing QBR Workflows for CS Leaders

ChurnZero

This is a guest blog post by Tamiracle Williams from PandaDoc. Customer Success (CS) is a core business function, and for some B2B companies, CS is a growth engine. Customer Success Managers (CSMs) are responsible for collecting and analyzing customer feedback, managing customer communications, and setting up self-service resources. Among all of the responsibilities of a CSM, their number one priority is to have high-value conversations with customers.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.