ChurnZero
SEPTEMBER 24, 2021
6 Steps to Rock Your Customer Success Software Implementation. At some point or another, we’ve all learned the hard lesson that rework is costly – whether it’s at the expense of your time, money, or sanity. As an Implementation Specialist here at ChurnZero, I can tell you firsthand that neglecting your Customer Success software implementation is a recipe for rework, or worse, abandonment.
The Daily Egg
SEPTEMBER 24, 2021
You might think that properly changing the name of your LLC is an involved and challenging process. But it’s actually pretty simple—and. The post 6 Easy Steps to Change The Name of Your LLC appeared first on The Daily Egg.
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Andreessen Horowitz
SEPTEMBER 24, 2021
Creator economy is a buzzy, often catchall term used to describe independent contractors. But in reality, most of the innovation has revolved around passion-project content (Substack for writing, Teachable for courses, etc.) and niche side projects. To date, “creator” tools have largely been quasi-horizontal, designed to serve broad categories of largely creative pursuits: writing, podcasting, Read More.
Neil Patel
SEPTEMBER 24, 2021
If you’ve ever built a website, or you’re looking for a suitable website builder, you’ve no doubt heard of Wix. It’s renowned for its easy-to-use interface, its suitability for beginners, and it gets good reviews for its flexibility, professional-looking templates, and support. On the downside, Wix SEO limitations often come in for criticism, but that doesn’t mean you can’t enhance your site’s SEO considerably by applying a few best practices.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
Baremetrics
SEPTEMBER 24, 2021
Equity financing is a method of capital raising via the selling of stock. Businesses grow money for a variety of reasons. They may need cash to meet immediate financial obligations or have a longer-term objective and require capital to invest in their development. By selling shares, a business essentially sells its ownership in exchange for cash. Equity funding may originate from various sources, including friends and relatives of the entrepreneur, financiers, or an initial public offering (IPO)
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
BetterCloud
SEPTEMBER 24, 2021
The recent release of Custom Triggers enables IT teams to create workflows that include applications and actions for which there isn’t native support. This gives IT a much higher degree of flexibility to build more powerful workflows that support a wider range of use cases. We’ve done previous deep dives on how you can leverage this new tool to trigger workflows from a ticketing system like Jira and Greenhouse applicant tracking & recruiting software.
IT World
SEPTEMBER 24, 2021
Back in the pre-cloud days, sharing files involved using file transfer protocol applications or else copying files to a disc and then mailing it or walking it over to a colleague (affectionately known as ‘sneakernet’). Emails could also be sent (and many people still use email as their main “file-sharing” option), but size limits on attachments and security concerns discouraged this practice.
Teamgate
SEPTEMBER 24, 2021
CRM for Small Business 2021. One of our guests did a post in 2020, called “ 5 Factors to consider Before choosing a CRM for Small Business “, now we are back with CRM for Small Business 2021 edition. We at teamgate strongly believe that every business needs a CRM solution (CRM stands for customer relationship management) and especially for small businesses.
IT World
SEPTEMBER 24, 2021
Disclosure: Microsoft is a client of the author. When the Microsoft Surface line was created, I thought then-Microsoft CEO Steve Ballmer was making the same mistake he made with Zune — and, in a way, he was. But at least with the Surface, it was a market he understood. The Surface did better, but was plagued by the lousy strategy of copying a competitor with a clone-like product.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Chart Mogul
SEPTEMBER 24, 2021
Contrary to the traditional sales model – cold calls, working deals, and then onboarding new customers – PLG companies start with end users first, by offering a free version of the product so users can get a feel for it. Prospects try before they buy. In this new age of sophisticated buyers, who already know … Contrary to the traditional sales model – cold calls, working deals, and then onboarding new customers – PLG companies start with end users first, by offering a free version of the p
IT World
SEPTEMBER 24, 2021
Apple will need to become more aggressive in how it polices the privacy promises developers make when selling apps in the App Store. What can enterprise users do to protect themselves and their users in the meantime? What’s the problem? Some developers continue to abuse the spirit of Apple’s App Store Privacy rules. This extends to posting misleading information on App Privacy Labels, along with outright violation of promises not to track devices.
SaaS Metrics
SEPTEMBER 24, 2021
Determining customer demands, challenges, and relationships with your business may appear daunting and needless at times. However, a clear understanding of their experiences at each point of the customer journey is critical to transforming business insights into a long-term action plan. A customer journey map is a diagram that depicts the customer’s.
SmartKarrot
SEPTEMBER 24, 2021
Role: Customer Success Director Location: Remote, United States Organization: Brightcove As a Customer Success Director, you will drive retention and growth among the most valuable customers by understanding their business needs and helping them succeed. Manage complex renewals involving multiple teams early enough to support renewal and mitigate risks.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SaaStr
SEPTEMBER 24, 2021
We’re almost there!! 2021 SaaStrAnnual.com Sep 27-29 in San Mateo / SF Bay Area!! We’ll also have a digital day with the President of Shopify, CMO of Canva, the CEO of Y Combinator and so much more if you can’t make it IRL. Sign up for that here. But if you’re one of the 6,000+ coming in-person, here’s the final-ish speaker list: Anjali Sud, CEO @ Vimeo.
SmartKarrot
SEPTEMBER 24, 2021
As a SaaS company, you will need to keep track of the recurring billings for your products and services. When you are picking your SaaS subscription billing software, you must ensure that you have considered the specific requirements of your customers before making your decision. On that note, here we have simplified this job for you and have enlisted 10 such top SaaS subscription billing software for 2021.
SmartKarrot
SEPTEMBER 24, 2021
The COVID-19 pandemic has taken its toll on the B2B customer experience. We are already seeing the outpouring of orders, commotion in the supply chain, changes in customer behavior, store closures, and more. “Living in the pandemic” has become a new normal, and customers are also rapidly changing their preferences. In such an environment, all the industry experts have opinionated that we might never go back to the old “tried and tested” ways.
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