SaaStr
MAY 8, 2020
I’m running an experiment during Shelter+ to try some additional video content. I’m not quite sure this is a format the world wants, but I’ve added a bunch of new videos and content : 10 Learnings From the Last Downturn as a SaaS CEO. How We Got to 1,000,000+ Social Followers and What We’ve Learned. What’s Really Happening in Venture Capital Right Now.
Zuora
MAY 8, 2020
The current crisis is a massive forcing function, making us re-evaluate most (if not all) of the products and services […]. The post Telemedicine in the Time of COVID-19: Savia Doubles Down on Relationships appeared first on Zuora.
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SaaStr
MAY 8, 2020
Ep. 331: Jessica Lin is a Co-Founder and General Partner @ Work-Bench, one of New York’s leading early-stage enterprise funds with a portfolio including the likes of Cockroach Labs, X.ai, Dialpad, VTS and Catalyst to name a few. Prior to Work-Bench, Jessica was a Learning and Development Manager at Cisco Systems, where she worked with the Engineering organization on Agile transformation, innovation and culture.
Totango
MAY 8, 2020
A SaaS churn analysis is more than a quick calculation of your customer churn rate. It provides a window into the causes and effects that are affecting your churn rate, including your customers’ needs and whether they are being met. These insights will fuel your next steps and help you determine where resources are best invested and what improvements need to be made to ensure business continuity.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Sales Hacker
MAY 8, 2020
Working from home isn’t actually a new trend. But now that countless sales professionals are forced to make the transition for the first time, many face an entirely new set of challenges. “There probably isn’t a more directly impacted area than the field sales rep. Every sales rep is now a ‘virtual seller’ (much like the inside sales rep), and all have concerns about how their sales quotas will be impacted.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
MAY 8, 2020
This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, Strategic Account Manager and top 1% performer at Oracle, Jamal Reimer, shows you how to think big and close on mega deals. What You’ll Learn. You’ll see behind the scenes of an actual mega deal. Why mega deals aren’t just for sales superheroes. 5 mindset shifts you need to make to become a whale hunter.
ChurnZero
MAY 8, 2020
Customer Success is a relatively new discipline and has not faced a major economic event such as COVID-19. We all know Customer Success professionals who have been laid off or furloughed. Based on company finances, CEOs and CFOs are determining which roles are necessary and nice-to-have. To explain why Customer Success should be deemed essential, we hosted a webinar with Executive Director Mikael Blasidell from the Customer Success Association and Customer Success Consultant Ed Powers from Servi
CloseSaaS
MAY 8, 2020
Sleep debt can have negative consequences on team collaboration and morale. If you’re looking for tools and tricks to stabilize your team’s productivity, why not start with encouraging rest?
OpenView Labs
MAY 8, 2020
Outlined below is a collection of key financial and capital market resources from the week ending 5/8. . May the 4th (Force) be with SaaS investors. “It’s a trap!” In honor of Star Wars Day, we feel this Admiral Ackbar quote appropriately describes the near all-time high SaaS markets. And they aren’t just a trap just because of the bad economic data (33M / 14.7% jobless) and renewed trade issues (more below).
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
ProfitWell
MAY 8, 2020
Today, we’re all in sales. Plus, Peanut—a social network for women—thrives amid a pandemic. (I'll tell ya just why.). And we wrap with a giveaway you'll want to get your hands on. Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 day +0.41% | ?? 30 day +1.23% | ??90 day +3.31%. Before the global crisis, we’d seen pretty steady growth across the index, at a 2.5% increase in January and 1.9% in February of 2020.
Nimble - Sales
MAY 8, 2020
Every year in March and April, thousands of determined home buyers inspect real estate properties. This year, that’s not the case. The COVID-19 pandemic has wrecked the real estate home sales to a 29-year low, a crash never seen since 1991. The number of newly-listed properties witnessed a 34% drop in the last weeks of […]. The post Lead Engagement Strategies for Real Estate Agents and Realtors appeared first on Nimble Blog.
SmartKarrot
MAY 8, 2020
Role: Customer Success Manager, Enterprise Location: Los Angeles, CA/Atlanta, GA Organization: ServiceTitan Service Titan is seeking Someone who can join their team and become a part of exceptional project managers who partner closely with the largest and most successful trade service companies in the United States to ensure they are maximizing the incredible value of Service Titan software.
Outseta
MAY 8, 2020
Musing after a decade spent building SaaS start-ups By Geoff Roberts 20 min read. Exactly 10 years ago today—May 10, 2010—I slinked through office doors that opened to my first day of work at a “real job.” I was plenty nervous as I entered a shared office space with dingy gray carpets tucked away in Boston’s Fort Point Channel. My whole career, quite literally, lay in front of me.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SmartKarrot
MAY 8, 2020
A Customer Success Manager (CSM) is the one who develops a strong customer relationship by bridging the gap between the sales and support team of an organization. He is instrumental to the sales team and looks into customer loyalty as well as ways to delve into customer retention. Getting hold of a right CSM is highly important for any given organization.
InsightSquared
MAY 8, 2020
According to Sales Hacker , there are five core sales activities that can be optimized with technology. For every core sales activity, there are countless tools to choose from — some that specialize in a single function and some that encompass several. The combination you select to support your day-to-day operations becomes your “sales stack.”. Your organization’s sales stack will likely look a bit different from those of your competitors, but that doesn’t mean one is right or wrong.
SmartKarrot
MAY 8, 2020
Ever wondered what difference a successful SaaS retention strategy can bring to your business? According to a study by Bain & Co. , just a 5% increase in customer retention rates could potentially boost profit up to 95%! Yes, that’s the measure which has not only startled the traditional service companies but the modern SaaS based industry too got swept away by it.
OpenView Labs
MAY 8, 2020
Editor’s note: This post was updated on May 8, 2020. A critical part of growth in product-led companies is their approach to experiments. It’s the experiments that often unlock the door to opportunities you wouldn’t have otherwise discovered. They help you to understand your users better and give you insights on how to create more value for them.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
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