OpenView Labs

AUGUST 10, 2021

SaaS is a world populated by makers. From UX people and engineers, to product designers and copywriters, we’re all here because we love to solve problems by building things. But it’s no secret that it can be a little tricky getting from design creation to design delivery. There are a lot of moving parts and a lot of different teams that all need to come together to make the magic and ship the product.

Engineering 92

Engineering Development Communication Scaling 92

The Daily Egg

AUGUST 10, 2021

Independent contractors are becoming more and more of a popular option for business owners. However, with the benefits employers get by hiring. The post The Complete Guide to Independent Contractors appeared first on The Daily Egg.

Business 306

Business 306

SaaStr

AUGUST 10, 2021

Q: If We Have Two Overlapping Products is it Better to Have One Sales Team or Two? It’s almost always better to have different sales teams handling different products. Why? If for no other reason — Incentive Alignment. Sales reps work on commission, and they are driven almost entirely by what they get the most commission for. When they sell 2 products, the #2 product almost always gets less attention.

Sales Hiring 265

Sales Hiring Sales Revenue 265

The Daily Egg

AUGUST 10, 2021

Your employees need time off. Whether it’s due to an illness, a home emergency, or a long-overdue vacation to prevent burnout, it. The post The Complete Guide to PTO Policies appeared first on The Daily Egg.

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Payments

SaaStr

AUGUST 10, 2021

In early 2020 we launched SaaStr University to update and organize some of our top content into stage-segmented lessons: Idea (first 10 customers). Traction (0.1m to 1m ARR). Scale ($1m to $10m ARR). Growth ($20m+ ARR) and. Fundraising. We then added a course on how to push through Tougher Times. It’s still a work in progress, but as part of it, we’ve had some great discussions in our feed on how to build great sales, marketing and CS teams.

Scale 256

Scale Scaling Sales Marketing 256

Neil Patel

AUGUST 10, 2021

It might feel like you’ve already done the hard work. You’ve spent hours with a keyboard or notebook in your hands, writing away. You’ve edited, edited, and edited some more—and may have even struggled through the complicated process of self-publishing. Now you have to go to the next step: marketing your book. This entails getting your book “out there,” earning an audience, and generating sales.

Strategy 143

Strategy Social Media Marketing Technical Review 143

Andreessen Horowitz

AUGUST 10, 2021

From the start, our core thesis has been that blockchains are a new class of computers. The three fundamental components of any computer are computation (your CPU), storage (your hard drive), and networking (your network interface card). Existing smart contract … The post Investing in Helium appeared first on Andreessen Horowitz.

Investment 125

Investment Blockchain 125

Neil Patel

AUGUST 10, 2021

Law firm marketing is essential to attracting clients and sharing what your law practice offers. It can also set you apart from other practices in your area. The goals and the practical details of law firm marketing are not as obvious and straightforward as marketing for other brands. Rather than pushing a product or service upon them, you want to draw people to your law firm.

Marketing 139

Marketing Software Review Social Media Education 139

Sales Hacker

AUGUST 10, 2021

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Join us for a great conversation about how training has changed in the current landscape, overlooked but essential qualities of leaders, and how to apply the four S’s in training. powered by Sounder.

Scale 104

Scale Underperforming Technical Team Leadership Consulting 104

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Audacix

AUGUST 10, 2021

There are many penetration tests available for web applications, but not all of them will help you pass your SOC 2 compliance audit. If you want the best chance at passing and maintaining your certification, then you should be using a penetration test that is designed to meet SOC 2 standards. Today I'm going to open your eyes to what makes a penetration test suitable for SOC 2 compliance so that you can make the best decision possible about which penetration test to use on your web/mobile applic

compliance 98

compliance Consulting Mobile Software Engineering 98

ChurnZero

AUGUST 10, 2021

ChurnZero’s employee spotlight series highlights the person behind the professional, digging deep and discovering what drives our team members. This spotlight features, Bree Pecci , Customer Success Manager at ChurnZero. . As a member of the Customer Success team, Bree helps cultivate exceptional experiences and sustained value for our customers by acting as a trusted advisor and advocate from point of sale through renewal. .

Churn 98

Churn Customer Success Point of Sale Retention 98

Chart Mogul

AUGUST 10, 2021

If a picture is worth a thousand words, then a good chart is definitely a match for even the most verbose images. This might help explain why analytics are everywhere. Take Twitter as an example. It would never be as popular as it is without showing its users how well their tweets are doing. Analytics … If a picture is worth a thousand words, then a good chart is definitely a match for even the most verbose images.

Data 72

Data Social Media Churn Metrics 72

Baremetrics

AUGUST 10, 2021

Financial ratios are essential for decision-making in every SaaS company. An essential ratio for SaaS companies is the acid-test ratio and is commonly referred to as the quick ratio. In this article, we will take you through what the acid test ratio is, the acid test formula, how to calculate it, and more! True to its name, the acid-test ratio is easily and quickly calculable, especially using the Baremetrics integration.

Payments 59

Payments Outsourced Development Churn Metrics 59

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Payments

Valuize Consulting

AUGUST 10, 2021

Customer Success Is Built Around Value Management And Verification. A well-designed Customer Success (CS) program can yield a 91% return on investment over a three-year period ( Forrester , 2020). In order to reap these benefits and maximize retention and expansion, B2B software businesses need to prescribe and deliver customer’s desired outcomes from the start of their journey as a prospect and throughout their time as a customer.

Scale 52

Scale Benchmarks Technical Review Software Review 52

Chart Mogul

AUGUST 10, 2021

If a picture is worth a thousand words, then a good chart is definitely a match for even the most verbose images. This might help explain why analytics are everywhere. Take Twitter as an example. It would never be as popular as it is without showing its users how well their tweets are doing. Analytics … If a picture is worth a thousand words, then a good chart is definitely a match for even the most verbose images.

Data 52

Data Social Media Churn Metrics 52

ChurnZero

AUGUST 10, 2021

ChurnZero’s employee spotlight series highlights the person behind the professional, digging deep and discovering what drives our team members. This spotlight features, Bree Pecci , Customer Success Manager at ChurnZero. As a member of the Customer Success team, Bree helps cultivate exceptional experiences and sustained value for our customers by acting as a trusted advisor and advocate from point of sale through renewal.

Churn 52

Churn Customer Success Point of Sale Retention 52

Valuize Consulting

AUGUST 10, 2021

Customer Success Is Built Around Value Management And Verification. A well-designed Customer Success (CS) program can yield a 91% return on investment over a three-year period ( Forrester , 2020). In order to reap these benefits and maximize retention and expansion, B2B software businesses need to prescribe and deliver customer’s desired outcomes from the start of their journey as a prospect and throughout their time as a customer.

Scale 52

Scale Benchmarks Technical Review Software Review 52

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Revenue

BetterCloud

AUGUST 10, 2021

BetterCloud Workflows have always enabled IT teams to automate repetitive tasks and alert employees to changes in their permissions. But what if you need to alert an employee’s manager about a change in their permissions or confirm that an activity like offboarding was complete? With the “Find User by Email” functionality , it’s easy to automate emails to a user’s manager.

Onboarding 52

Onboarding Management 52

SaaS Metrics

AUGUST 10, 2021

Class 10th is an important class as it is the end of secondary school and the student enters into higher secondary school. Students have to make a study plan to score high marks in class 10th. Study habits play an important role in scoring good marks. Tips to study for class 10th. Read more. The post Class 10th: Study habits and their impact on your score first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS 52

CustomerSuccessBox

AUGUST 10, 2021

You’ve onboarded the customer, took him through the entire process and your customer has started using your product. Great! But your job is not done here. You need to check how well they are profiting from your product. And this is where customer health score come into the picture. At every stage, you need some kind of a health score to evaluate the status of the account and decide how you would engage with the account to take it ahead in the journey.

Trends 52

Trends Forecasting Benchmarks Churn 52

CloseSaaS

AUGUST 10, 2021

Sales tracking is the process of collecting and analyzing metrics. Check out our guide including templates, tools, and the 5 steps you need to get started.

Sales 52

Sales Metrics 52

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Payments

SmartKarrot

AUGUST 10, 2021

Role: Senior Director, Customer Success – Strategic Accounts Location: San Francisco, CA, US Organization: Checkr, Inc As a Senior Director of Customer Success, you will define and execute on a scalable strategy for driving adoption and growth across the customer base. This includes defining, inspecting, and reporting on an operating cadence that enables proactive action.

Customer Success 17

Customer Success Technical Review Sales Hiring Scale 17

Intercom, Inc.

AUGUST 10, 2021

Your brand is how your company presents itself to the world, but inevitably there will need to be slight adjustments needed along the way. A brand is not a singular design element, font, color, illustration style, or icon. ( Your brand ? your logo , for example.) Rather, it’s a system of interconnected elements that represent how your company looks, feels, and acts, and which combine to create a consistent, recognizable, unified personality.

Branding 257

Branding Scale Scaling Enterprise 257

SmartKarrot

AUGUST 10, 2021

What makes for a successful business in a customer-focused economy? A world where eCommerce is ruling and online shopping/transactions are the norms? Where market competition is fierce, the buyer has a lot of choices and significantly less patience? We could come up with a dozen points of what works here, but all of them will converge at one word: data.

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

Unbounce

AUGUST 10, 2021

Despite the constant barrage of shiny new apps and social platforms out there, email marketing has still got it. In fact, 77% of marketers are seeing more email engagement than ever before in 2021. Of course, it’s one thing to get results from your existing email subscribers and a whole ‘nother one to get those subscribers in the first place. Have you tried optimizing your landing page for email list signups?

Branding 137

Branding Marketing Metrics Engagement 137

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Revenue

SmartKarrot

AUGUST 10, 2021

If you had to design your business website from scratch, there are lesser chances of things going wrong. And the reason behind that is simple – you have a clear-cut task and you exactly know what you have to accomplish. However, the same does not hold true for creating a SaaS product roadmap. Designing a roadmap for your product is not that straight and needs creative thinking, visualization, and planning that is subjective in nature.

SaaS 10

SaaS Customer Success Strategy Communication 10

Neil Patel

AUGUST 10, 2021

Are you a marketer working for a client or company with an app? If you answered yes to this question, do you have a dedicated strategy for driving website visitors to specific locations within the app? If you don’t have one, this blog is for you. If you do have a strategy involving deep linking , this blog is also for you. Read on to learn how Firebase Dynamic Links can help marketers achieve their app goals while boosting overall marketing strategy.

Mobile 98

Mobile Advertising Strategy User Experience 98