Wed.Mar 24, 2021

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Can Professional Services and SaaS Coexist?

OPEXEngine

By, Anna Talerico, for SaaSX. My SaaS and startup DNA includes a lot of experience in running professional services organizations.

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Copper CRM Review

The Daily Egg

Are you tired of searching for a simple CRM tool that seamlessly integrates with G Suite? Copper is a CRM tool focused on automation, simplicity, and G Suite integration. It was created to provide a CRM that is easy to use that integrates with current systems, making data entry less time-consuming. Copper CRM doesn’t have […]. The post Copper CRM Review appeared first on The Daily Egg.

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Beginner’s guide to the sales process for startups

SaaStr

When you start your first company, one of the most critical but often overlooked roles you take on is that of a chief salesperson. If you want to hire your first sales rep and close more deals, you need to understand how the sales process works, what tools your team needs to be successful and learn to speak sales. Sales definitions you should know. Sales terminology might feel unfamiliar, but the beautiful thing about using sales customer relationship management (CRM) software is that it provide

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A Marketer’s Guide to Working Remotely

Neil Patel

Remote work is going from an occasional perk to the norm. As long as you have a computer and internet connection, you can perform your job anytime, anywhere. For marketers, creating promotional materials, meeting clients, and completing projects from home, hotel, coffee shop, library—basically anywhere with an internet connection. While working remotely has many benefits, employees who regularly worked in the office may have a difficult time making the transition to exclusively working this way.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Why Getting Prince Harry to Join BetterUp Was Smart

SaaStr

Q: What are your thoughts about Prince Harry’s new job as Chief Impact officer at BetterUp (startup)? I think it’s smart: BetterUp seems to be the highest-valued, and likely the largest and fastest-growing next generation start-up in the coaching space. It’s a space that used to seem niche and sleepy but has exploded the last few years. Yet, there is a lot of competition, and the space is still emerging and new.

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More Trending

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a16z Podcast: The Next Wave of Marketplace Startups

Andreessen Horowitz

The a16z Marketplace 100 series explores the companies and trends behind largest and fastest-growing marketplace companies. See more at a16z.com/marketplace-100. Marketplaces encompass a huge swath of … The post a16z Podcast: The Next Wave of Marketplace Startups appeared first on Andreessen Horowitz.

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A Beginner’s Guide to Google Search Console

Neil Patel

Want to know how your SEO efforts are paying off? Google provides a free tool called Google Search Console that provides a ton of detailed information about your site’s performance, security issues, errors, and more. How does it work? That’s what we’re going to cover today. What is Google Search Console? Google Search Console is a suite of tools from Google that helps you track your site’s performance, find issues, and help your site rank higher in Google.

Mobile 124
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6 Roadblocks and Solutions for Better Marketing and Sales Alignment

Sales Hacker

The key to unlocking a stronger opportunity pipeline and an increase in qualified leads is a unified, cohesive marketing and sales team. Alignment between sales and marketing is how you’ll build a system rooted in strategy, data and targeted initiatives to better reach prospective clients. Only 46 percent of business owners describe their marketing and sales teams as “highly aligned,” meaning it’s time to get back to the drawing board for the other 54 percent.

Marketing 104
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Ground Rules for our Clubhouse Product Power Breakfasts

Kellblog

As recently announced , Thomas Otter and I are starting what we hope will be a series of Clubhouse Enterprise SaaS Product Power Breakfasts , Thursdays at 8 AM Pacific time. The link to the first one is here and the Slido Q&A is here. In order to keep things flowing smoothly, and in response to my experience on Clubhouse thus far, I started writing a ground rules document for Thomas and me, but decided it could be useful for everyone who joins us — particularly because I’m suspe

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to Build Continual Improvement Into Your Sales Process

Sales Hacker

Let’s get meta for a second: How do you build a process for improving your sales process? That’s exactly the puzzle this expert panel unravels as we dive into perspectives from sales managers, RevOps leaders and sales VPs. This past year has revealed where sales teams were lacking, and now, with 2021 well underway, it’s time to start building continual improvement into your sales process.

Sales 100
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Recurly VS. Chargify: Features, Pricing, Reviews, and More

Baremetrics

Running a SaaS or subscription business takes a lot of work, but you can save time by automating the subscription billing process with the help of the right payment system. While the functionality of payment platforms varies widely, Recurly and Chargify are both excellent options — and they're even built for use with recurring payments from the ground up.

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DigitalOcean IPO

Andreessen Horowitz

DigitalOcean went public today, and I am so proud of the team’s journey to get to this incredible milestone. The story of my first meeting with DigitalOcean founders Ben and Moisey Uretsky in 2014 is one of the most memorable … The post DigitalOcean IPO appeared first on Andreessen Horowitz.

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So You Made a Terrible Hiring Decision. Here’s How to Fix It.

OpenView Labs

Without fail, every week I speak to 5–10 startup founders who are dealing with one of these two painful situations: They’re going through the process of parting ways with the wrong VP of Sales or the wrong enterprise salespeople. They’ve recently mis-hired, they’re feeling the negative impact, and they’re fighting like hell to make sure it doesn’t happen again.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to get out of a sales slump: 11 things you probably haven’t tried yet

CloseSaaS

Almost every seasoned salesperson has been through a sales slump at some point in their career. But what if you’ve been in a slump for weeks and just can’t seem to snap out of it? We’re going to discuss 11 surefire, proven tactics to get out of a sales slump, and back into high-performance mode.

Sales 52
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Indian Rummy Card Game

SaaS Metrics

The Indian Rummy is by far, one of the Top 5 Most Popular Indoor Games of the country with its popularity only soaring higher once it went online. The game has been a hit in almost all Indian festivals and occasions for decades. As of now, it can be said that it is a part of the culture and is popularly known as ‘Paplu’, in desi lingo. The Indian Rummy is a revised version of the Classic Rummy, with a crossover of Rummy 500 and Gin Rummy.

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Job #1 Once You Hit Initial Traction — Stop Owning Anything

SaaStr

We all screw a lot of things up. But I think the biggest, #1, mistake successful first-time entrepreneurs in SaaS make time and time again these days is they micromanage too long. I see this again and again, and in SaaS, it’s a real lost opportunity. I think it’s a byproduct, in part, of the fact that founders are just so much better these days.

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Cricket fantasy league

SaaS Metrics

Cricket in a country like India is treated as a festival. People go crazy about Indian cricket matches, whether it will be one day, test matches, Indian premier league or world cup. Fantasy cricket is a system of playing cricket online by virtually selecting your team of 11 players. You can also get rewarded for the good individual performance of these players.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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SaaStr Podcast 439: Tomasz Tunguz of Redpoint Ventures Shares the 5 Metrics You Should Track to Maximize Your Company’s Valuation

SaaStr

When it comes to determining your company’s valuation, a thorough understanding of your numbers is critical. In his highly informative session, Tomasz Tunguz, the Managing Director at Redpoint Ventures, shares the essential benchmarks you need to track your company’s valuation and where to look to make improvements. Revenue Design: Valuing a Software Company.

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6 Must-Have Gadget for Fun-Filled Outdoor Excursions

SaaS Metrics

Do you get tired after long stressful hours at the job? Need some peace from all the deadlines and tensions. Why not plan a fun outdoor trip to help you regain your wit and stamina. It is common for anyone to feel drained out from continuous work and professional responsibilities. It impacts mental stability as well as the quality of work. Fun-filled outdoor activities are the best solution to rejuvenate potential and creativity.

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The Ultimate Guide to Customer Conversations

SmartKarrot

There’s just two intentions behind every conversation – either to give or to take. In a customer conversation, you are the giver and the customer is a taker. Your customer might be in need of numerous solutions for their life. But they are here with you only for a small chunk of solution. Your job is to identify that area as precisely as possible.

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A Weird and Wacky Approach To Angel Investing

OnStartups

An Odd Start To My Angel Investing. I started my first company at around the age of 24. It was called Pyramid Digital Solutions and it was a CRM (Customer Relationship Management) company in the financial services vertical. I bootstrapped it, ran it for about 10 years and then sold it to a large software company in an all cash, no attachments deal. Now, I had something I’d never had before -- liquidity.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Mar 24 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success | Remote – San Francisco Location: Remote, San Francisco, CA Organization: Givebutter As a VP of Customer Success, you will manage the Marketing, Sales, and Customer Success departments. Own Quarterly OKRs related to each department. Ensure cross-functionality between departments. Identify, retain and support the best talent in each department.

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The support leader’s guide to scaling smarter with self-serve support

Intercom, Inc.

Some 80% of customers are more likely to do business with a company that offers a personal experience. But as your company grows, how do you offer personalized support at scale without burning out your team or budget? Modern self-serve support is key to scaling smarter. “How do I update my password?” “What’s your cancellation policy?” Answering simple, repetitive questions like these can feel like Groundhog Day for your team.

Scale 165
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A Weird and Wacky Approach To Angel Investing

OnStartups

An Odd Start To My Angel Investing. I started my first company at around the age of 24. It was called Pyramid Digital Solutions and it was a CRM (Customer Relationship Management) company in the financial services vertical. I bootstrapped it, ran it for about 10 years and then sold it to a large software company in an all cash, no attachments deal. Now, I had something I’d never had before -- liquidity.