Intercom, Inc.

JUNE 26, 2018

Sales is a client facing role, meaning you are communicating with customers and potential customers on a daily basis. Over time, you can accumulate a lot of knowledge regarding who your customers are, what their primary needs are and how your offering could potentially meet these needs. At Intercom, Customer Days , where people from across the company shadow Customer Support representatives and respond to customer enquiries, have become common as a way of removing the layers separating the peopl

Sales 163

Sales Sales Funnel Engineering Customer Support 163

Tom Tunguz

JUNE 26, 2018

Earlier this week, I wrote about the collapse in the number of seed investments. I received many questions about the data, all the same. Why is this happening? This is a deeper dive into the data. First, there are fewer seed investors participating in the market than in 2015, about 40% fewer. Second, many of the most active seed investors and institutional seed funds are investing in fewer companies.

Venture Capital 131

Venture Capital Marketing Investment Pricing 131

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. That’s no secret. After years of dreaming about what might just be possible, over the past 12-18 months numerous software as a service (SaaS) companies from around the globe have taken their respective bot offerings to market.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

FastSpring

JUNE 26, 2018

There’s no denying the power of ecommerce—it has radically changed the way people buy and consumer forever. With over five billion people around the world expected to be online by 2020, it is time for businesses to take their ecommerce global.

Business 68

Business Trends 68

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Casey Accidental

JUNE 26, 2018

I’ve written before about analytics teams as a crucial function in today’s technology companies. Technology companies are rapidly hiring analyst roles to pair with their product teams. And while my previous post discussed how to hire analysts and structure their teams within organizations, I haven’t written about how analysts should approach their careers.

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

Sales Hacker

JUNE 26, 2018

Tune in to episode 13 of the Sales Hacker podcast with Dan Pink , WSJ and NYT best-selling author. We talk about the importance of time management in sales in the context of identifying the science behind how you operate every day. If you missed episode 12, give it a listen here: Navigating a Career from a Unicorn to a Public Company. What You’ll Learn.

Sales Hiring 42

Sales Hiring Sales Compensation Customer Support 42

Rakam

JUNE 26, 2018

You can see customers come and go in a physical store and you know what they are looking for. You will be able to help them make the right choice face to face. This is the advantage of direct contact. The case is not the same with online stores. You might not even know if they visited your store. One way to get insights on your online store visitors is the implementation of Website Analytics.

Business 40

Business 40

ITPro

JUNE 26, 2018

News. Database vendor combines figures for SaaS, PaaS and IaaS, but why?

Cloud 40

Cloud Revenue SaaS 40

Sales Hacker

JUNE 26, 2018

How many times have you been in a position where you have an opportunity to ask a question, but can’t find the right one? You can waste time asking questions with little context or those you already know the answers to. However, when you’re asking questions in sales and you listen with intent, the results can be amazing. “The stupidity of people comes from having an answer for everything.

Sales 50

Sales Engagement Business 50

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Payments