Thu.Aug 08, 2019

Which Categories of Seed Startups are Thriving? Which Aren't?

Tom Tunguz

Which sectors see more startup company formation than others? The answer has changed quite a bit over the last 8 years. Some sectors have hit their apogee and are declining. Others have grown by more than 3x. Yet others are growing geometrically. Let’s take a look. Hot Spaces.

“The Secret to SMB Sales” Accel Partner Andrei Brasoveanu and Doctolib Chief Development Officer Agnes Bazin (Video + Transcript)

SaaStr

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise.

SMB 135

What are the Benefits of Customer-Centricity?

Totango

Imagine if you could give your customers that “day 1” feeling of excitement and potential throughout the entire customer journey. That’s the goal Amazon CEO Jeff Bezos has for his customers.

Churn 112

“The Secret to SMB Sales” Accel Partner Andrei Brasoveanu and Doctolib Chief Development Officer Agnes Bazin

SaaStr

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise.

SMB 135

What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

The Dangers Of Being Too Salesy (And How To Build Trust Instead)

Sales Hacker

My new SDR was panicking. She was on the phones — the prospect yelling at her — and she didn’t know what to do. I took her headset and introduced myself as I looked at the prospect’s website. Turns out he went to school at the University of Michigan. I grew up in Detroit.

Travel 109

Slack’s Lane Collins on their ‘radical convenience’ approach to customer experience

Inside Intercom

? ? ?. Today, we’re dissecting the customer experience at one of the hottest companies around: Slack.

More Trending

Putting PQLs into Practice at Your Organization

OpenView Labs

More and more companies, especially at the seed stage , are building freemium and free trial offerings to acquire prospective users.

AI 56

What is an API? Application programming interfaces explained

IT World

API stands for application programming interface, a concept that applies everywhere from command-line tools to enterprise Java code to Ruby on Rails web apps. An API is a way to programmatically interact with a separate software component or resource.

Pricing Optimization: Why and How You Need to Optimize Your Prices

ProfitWell

For years, I’ve seen companies start their pricing journey by simply pulling a number out of their hat and calling it a day. Some get close, guided by their competitors’ prices (which were likely pulled from their own hats).

Open source has never been stronger

IT World

There has perhaps never been so much angst over whether open source software development is sustainable, and yet there has never been clearer evidence that we’re in the golden age of open source. Or on the cusp.

Cloud 55

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

Weekly Walk with OpenView Partner, Blake Bartlett

OpenView Labs

This week, we dropped a killer piece of #ProductLedGrowth content from OV’s Blake Bartlett.

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Reducing Credit Card Declines: How Subscription Billing Management Providers Can Address Business’s Biggest Revenue Threat

Agile Payments

The 2019 payments landscape has inherent risks for any SaaS applications. For example, imagine you are a business owner with 500 customers that you bill $100 per month on a recurring basis. Your business runs and plans based on $50,000 per month coming in the door on a regular basis.

What Is a Squeeze Page, Anyways? (With 4 High-Converting Examples)

Unbounce

As marketers, we love to use fancy words to describe the things we do (and we also like to change ‘em up a lot). Content isn’t long-lasting, it’s evergreen. You don’t need a marketing funnel, you need a flywheel. And don’t even get us started on growth hacking.

QBE & Nimbla: A Success Story Of Corporate-Startup Innovation

TechStars

By Ted Stuckey, Managing Director of QBE Ventures. My goal is to make QBE a partner of choice for startups.

Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

The new French digital tax: Do SaaS companies need to worry?

Chargify

A 3% tax might not sound like a big deal, but it’s got some big tech companies (and the White House) pretty riled up. . Last month, the French Senate passed a new law charging tech giants a 3% digital tax on all revenues earned within France—and it all went downhill from there.