Intercom, Inc.
JULY 11, 2019
In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. You might say it’s one of the strongest advantages a startup has. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers.
SaaStr
JULY 11, 2019
In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space. Join Tiago as he shares Talkdesk’s unconventional journey and what it takes to build a top-valued brand. Also, don’t miss out on discounted prices for SaaStr Annual 2020 tickets.
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Predictable Revenue
JULY 11, 2019
We cover why investing in long term coaching is the right move, how to make your coaching plans actionable, and how to tell if they're working. The post The power of coaching and long-term goal setting with Lever’s Kelly Del Curto appeared first on Predictable Revenue.
SaaStr
JULY 11, 2019
A few thoughts to excel as someone new to SaaS sales: Really learn the product cold. As fundamentally as you can. Every prospect and customer is owed a true solution sale approach. Sales is there to close a deal, yes, but that should just be 10% of it — 90% of the “work” should be to solve your prospect and customer’s problems. You can only solve a customer’s problems if you know the product you are selling cold.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Andreessen Horowitz
JULY 11, 2019
On behalf of the whole a16z team, I am thrilled to welcome Anish Acharya as our newest General Partner.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
JULY 11, 2019
MS Inspire ‘19 is right around the corner. With that in mind, it’s time to start planning your itinerary! Nimble CEO Jon Ferrara will be a keynote speaker on Tuesday, July 16th at 10:30 AM-11:30 AM at the Lagoon L Theater. Learn how Nimble built a global presence through leveraging the Microsoft 365 and Microsoft […]. The post How to Build a “GoldMine” via Global Partner-to-Partner Initiatives appeared first on Nimble Blog.
Totango
JULY 11, 2019
You wouldn’t throw your money away on the street, would you? Or drop it down the garbage disposal? If you’re not working hard to retain customers, you may as well—because you’ll be losing money. A one-time customer is a lost revenue opportunity. Instead of becoming a loyal customer who spends money and gives good word-of-mouth advertising, the one-time customer is there one moment and gone the next.
ProfitWell
JULY 11, 2019
We live in a wonderful time in history where with enough time and money, we can build essentially anything. The flip side of this, though, is that you can fall victim to death by a thousand paper cuts. Different groups of customers have competing priorities and want or need different features, and there are always some outliers that have such specific requests you'd need to build a separate product just for them.
Totango
JULY 11, 2019
You wouldn’t throw your money away on the street, would you? Or drop it down the garbage disposal? If you’re not working hard to retain customers, you may as well—because you’ll be losing money. A one-time customer is a lost revenue opportunity. Instead of becoming a loyal customer who spends money and gives good word-of-mouth advertising, the one-time customer is there one moment and gone the next.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Sales Hacker
JULY 11, 2019
It’s the situation that nearly every salesperson fears when they first accept a role at a new company… What happens if this doesn’t work out? What happens if I don’t make the impact that I’m anticipating? What if I’m put on a performance plan? Well, it happens more often than you think. According to Forbes, in 2017, 57% of salespeople missed their quota.
Chargebee
JULY 11, 2019
Can a company ever be truly product-led? Why is starting out with freemium a bad idea? Wes answers them all.
OpenView Labs
JULY 11, 2019
To be successful, B2B businesses need to think like B2C businesses and remember that their end user is an actual thinking, feeling human that expects a quality product and a personalized experience. Enter product led growth (PLG) , a go-to-market strategy that relies on the product itself to drive acquisition, retention and expansion. This strategy is how some of the worlds hottest B2C brands, like Allbirds, Venmo and Bumble, to name a few, have become so successful.
OpenView Labs
JULY 11, 2019
The post Weekly Walk with Women in Sales’ Executive Director, Alex Adamson appeared first on OpenView.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
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