Mon.May 20, 2019

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When Should You Upsell Your SaaS Customers?

Cobloom

"The initial sale is critical, but it's just the tip of the iceberg" - Lincoln Murphy. For SaaS companies, upselling to your existing customers can unlock huge opportunities for growth , enabling you to generate additional revenue with substantially lower customer acquisition costs.

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Outsourcing Your SaaS Marketing: How to Choose an Agency That Digs Your Business

Incredo

As a SaaS vendor, you should be familiar with how competitive the environment in this field is. Behavioral patterns change at a turbo rate when it comes to usage of various devices, and it affects the concepts of where the data is stored and where the processing is performed. Vendors like you react at the same rate and come up with helpful applications for the cloud paradigm.

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It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

SaaS is now ubiquitous. Salesforce, which turned 20 in March, surpassed $13 billion in annual revenue this year. Everywhere you look there are dominant SaaS companies with thriving products. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva).

Scale 70
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Define the What But Delegate the How

Tom Tunguz

As we grow in our careers, we first become individual contributors, then managers of individuals, and then managers of managers. That transition is a tough one, and one that comes very quickly in startups. A bit flips and a leader must begin to delegate. Delegation is the only way a leader of a team or company develops leverage in the organization. Someone told me about a Vanity Fair interview with former President Obama.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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The recipe for developing your career as a product designer

Intercom, Inc.

Picture this: You’re a product designer with a handful of years on your career path. You’ve cut your teeth on a few big launches and earned your stripes as a solid “mid level” product designer. Like many designers, you’re curious and ambitious. You look to the future and ask yourself, where do I want to be this time next year? What about in five years?

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9 Ways To Automate Your Online Marketing to Get More Subscribers

Nimble - Sales

If you could put the process of scoring more subscribers on autopilot, would you do it? More leads, more subscribers, less of a “hands-on” approach. Sounds a bit too good to be true, right? Think again. The recent rise of marketing automation has taken some serious legwork out of winning new leads. The end result is a […]. The post 9 Ways To Automate Your Online Marketing to Get More Subscribers appeared first on Nimble Blog.

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In-House or Outsourced: Which Ecommerce Solution is Best for Your Business?

FastSpring

There comes a point in your company’s lifecycle when you must decide between outsourcing your ecommerce operations or continuing to keep everything in-house. It’s a loaded question that most businesses should not approach lightly since the wrong decision can have drastic implications for the success of your business. Some organizations prefer the autonomy provided by having someone in-house that can quickly respond to ecommerce emergencies as they arise, while others prefer to leave the responsi

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Is a Siloed Sales Model Still the Best? (The #1 Contender Today)

Sales Hacker

A version of this article was originally authored by Sami Rusani and published on Minutes. The science of selling has a long and dynamic history. But for the last one hundred years or so, companies have by and large subscribed to the same practice…. Siloing their sales departments from the rest of the company. That means members of other teams (marketing, customer service, product) don’t engage or collaborate with sales.

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Upwork Versus Fiverr: Battle of the Freelance Marketplaces?

Software Platform Consulting

Fiverr, a marketplace for freelancers just joined the parade of software companies going public. The Fiverr filing sets up a comparison of Fiverr versus Upwork, the grand-daddy of freelancer marketplaces. (Upwork went public last year.) (See here and here ). Upwork Versus Fiverr: A Different Approach to Services. The most basic difference between Upwork versus Fiverr is fascinating.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Common Challenges of Moving Abroad

SaaS Metrics

The Challenges of Moving to Another Country Some people move due to personal reasons because they want to get married or even want to get away from a current situation. In all cases, moving abroad has its pros and cons. People have different views regarding this big change depending on their lifestyle. Here are some of the challenges that people deal with then they move away from home. 1.

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Why being new can be empowering and not terrifying

Intercom, Inc.

Congratulations on your new job! You’re likely meeting heaps of new people, putting your dog’s photo on your desk, and you’re at inbox zero (good luck making it last). Sound familiar? It does to me because I recently joined Intercom. But this ain’t my first rodeo – I’ve had many jobs and even switched careers over the past 20+ years. That’s how I know being new is a frightening, vulnerable experience.

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Product Updates | May 20th, 2019

Totango

We know that customer data is at the heart of everything you do, and without it, it’s not only difficult to drive customer success, but it’s impossible to scale it. That’s why we’ve been working hard on some significant enhancements to our Integration Hub recently. To date, these enhancements have included things like the ability to upload aggregate usage data and targeted execution reporting.

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ChurnZero Named 2019 Moxie Award Finalist

ChurnZero

ChurnZero Named a Moxie Award Finalist in the Software Category. ChurnZero is pleased to have been named a finalist in the 2019 Moxie Awards for the Software category. . “I want to congratulate our team for enabling us to be recognized among the boldest and most innovative organizations in the D.C. metro community,” You Mon Tsang, CEO & Founder at ChurnZero said. .

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/ Jake Dunlap

Sales Hacker

This week on the Sales Hacker podcast, we speak with Jake Dunlap, Founder and CEO of Skaled. Skaled is a modern sales-consulting firm that helps companies implement best in class sales and marketing processes and technology. Today on the podcast, he discusses how to scale a company while shaping your next startup in a modern organization. In case you missed PODCAST 57: Career Progression as a Concentric Circle to Become Top Manager w/Ashley Grech.

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Meet a Mentor or VC with Braindates at SaaSt Europa

SaaStr

We’re quickly approaching our second ever SaaStr Europa , and this time we’ll have 2 full days, with double networking, a stellar lineup of SaaS all-star speakers and of course, the best Happy Hours. With only 100 tickets left, there’s limited space to join the best of the best on 12-13 June in the heart of Paris, so if you’ve been considering attending SaaStr Europa, now’s your chance to snag one of the very last tickets. .

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PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/ Jake Dunlap

Sales Hacker

This week on the Sales Hacker podcast, we speak with Jake Dunlap , Founder and CEO of Skaled. Skaled is a modern sales-consulting firm that helps companies implement best in class sales and marketing processes and technology. Today on the podcast, he discusses how to scale a company while shaping your next startup in a modern organization. In case you missed PODCAST 57: Career Progression as a Concentric Circle to Become Top Manager w/Ashley Grech.

Scale 49
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Outsourcing Your SaaS Marketing: How to Choose an Agency That Digs Your Business

Incredo

As a SaaS vendor, you should be familiar with how competitive the environment in this field is. Behavioral patterns change at a turbo rate when it comes to usage of various devices, and it affects the concepts of where the data is stored and where the processing is performed. Vendors like you react at the same rate and come up with helpful applications for the cloud paradigm.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

SaaS is now ubiquitous. Salesforce, which turned 20 in March, surpassed $13 billion in annual revenue this year. Everywhere you look there are dominant SaaS companies with thriving products. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva).

Scale 51
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It’s a Rough Time to Be a Startup – Here’s What You Can Do About It

OpenView Labs

SaaS is now ubiquitous. Salesforce, which turned 20 in March, surpassed $13 billion in annual revenue this year. Everywhere you look there are dominant SaaS companies with thriving products. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva).

Scale 40