Intercom, Inc.

MAY 1, 2018

Convincing potential users to sign up for your product isn’t easy. But what happens next is far more important. The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboardi

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

Tom Tunguz

MAY 1, 2018

“Don’t be so hard on yourself when things go badly and don’t be so proud of yourself when they go well.” I think this is one of the hardest pieces of advice to follow. Chance is an important contributor to any outcome. sometimes we just get lucky. That recent crypto trade in which you made 25% in an hour. The time you met your significant other for the first time.

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Interviewing Startup Metrics Business 165

Sales Hacker

MAY 1, 2018

If you’re like most sales managers, you recognize the value of sales coaching. Rather than draw a pretty picture of the ideal coaching interaction, I thought it might be interesting to instead give you examples of what bad sales coaching looks like. When we observe the coaching that takes place in most sales forces, it’s a scary sight to behold. Sales managers’ best intentions are consistently overwhelmed by the never-ending onslaught of urgent problems and blazing fires.

Sales 47

Sales Management Strategy Engagement 47

BetterCloud

MAY 1, 2018

This content originally appeared as a whitepaper on InsideTrack. This three-part blog series will explore the advantages of going cloud native and offer tips for organizations that are ready to modernize their IT system. Part 2 discusses laptop management patterns, loose coupling, SSO as a default, self-service, and collaboration. (If you missed Part 1, which explored the term “cloud native” and zero trust network architecture, check it out here.) .

Outsourcing Services 40

Outsourcing Services Cloud Technical Review Systems Review 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Sales Hacker

MAY 1, 2018

On this episode of the Sales Hacker podcast, we talk with Rick Smolen , VP of Sales at Greenhouse Software about moving your product upmarket and how to sell your software to a big company. What You’ll Learn. How to help a hyper-growth company move upmarket from mid-market into enterprise. What sales strategies and philosophies are necessary for enterprise sales.

Sales Recruiting 47

Sales Recruiting Sales Hiring Sales SMB 47