Mon.Dec 09, 2019

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How to Uncover Your SaaS Customer Success Factors

Cobloom

The health of your SaaS business is directly tied to its ability to retain customers. This means championing customer success right from the early stages of your business: for their benefit, and yours. Today I’m looking at how you identify and understand your customers’ success factors, and how this will help to grow your recurring revenue.

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Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home.

SaaStr

(Note this is an update / refresh of our classic 2014 post). There are some real mysteries in SaaS. Even now that I understand them, I still see them as a bit of a mystery. Let me list a few: Why do customers buy a ton of seats up front , when they could start with a few and buy more later? Why do customers buy so much on the last day of the month? Great for sales reps looking to hit their quota.

Sales 330
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Thinking Outside the Job Title Box: How to Thrive in Undefined Roles

Casey Accidental

As a leader of a large team, the members of my team tend to have pretty well-defined roles, like designer, or product manager, or researcher. They also tend to interface with other employees of the company with pretty well-defined roles like engineers, analysts, data scientists, etc. Now, most of the time, these well-defined roles operate in cross-functional teams.

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It’s a Go! 1,000+ at SaaStr East in Singapore!!

SaaStr

We’re heads down for SaaStr Annual 2020 in March (and SaaStr Europa in Paris June, tracking to 3,000+). But you wanted us to come to Asia, so we are — finally! SaaStr East is a GO! We’ve booked the stunning Gardens-by-the-Bay in Singapore on October 21-22: 1000+ SaaS and Cloud founders, VCs, and execs. 200+ Mentoring sessions. 100+ VCs. 20+ Speakers. 2 Stages. 2 Nights of Parties. 1 Full Day (October 22) of content.

Cloud 246
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Product Zeitgeist Fit: A Cheat Code for Spotting and Building the Next Big Thing

Andreessen Horowitz

It’s a Silicon Valley truism that product-market fit matters most for a startup. A founder’s ability to achieve that elusive goal is what separates the mega-donkey-deca-unicorn success stories from the vast majority of startups that either die quick and sudden … The post Product Zeitgeist Fit: A Cheat Code for Spotting and Building the Next Big Thing appeared first on Andreessen Horowitz.

Startup 144

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Guide to building a subscription business or service | ProfitWell

ProfitWell

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. But that doesn’t mean starting a subscription company is easy.

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How to Use CRM to Brand Your Business

Nimble - Sales

Customer Relationship Management (CRM) is crucial for every business. It involves the use of social platforms to manage the company’s interactions with its current and potential customers. Social media is the perfect platform to engage with customers, improve branding, and generate sales. It offers you the opportunity to be a brand that delivers on the […].

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Independent Board Members: Who to Hire at the Expansion Stage

OpenView Labs

As an expansion stage startup, your board of directors is an invaluable asset, meant to help and guide your company to its next level of success. Your board, however, is only as good as the sum of its members. We interviewed a few experts (and board members themselves) about important tips to keep in mind while looking for your board’s next independent director.

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4 powerful sales outreach ideas that will increase your success rates

CloseSaaS

I’m going to be honest with you: No matter how great a salesperson you are, you can benefit from some new ideas every now and then.

Sales 52
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Thinking Outside the Job Title Box: How to Thrive in Undefined Roles

Casey Accidental

As a leader of a large team, the members of my team tend to have pretty well-defined roles, like designer, or product manager, or researcher. They also tend to interface with other employees of the company with pretty well-defined roles like engineers, analysts, data scientists, etc. Now, most of the time, these well-defined roles operate in cross-functional teams.

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7 B2B Sales Techniques that ACTUALLY Work (Based on 5 Years of Research)

Sales Hacker

Are you looking for B2B sales techniques that actually work? You’re not alone! Sadly, the tools and resources that are supposed to help us sell more don’t always deliver as they should. Which is why I dedicated 5 years to interviewing top sales professionals and researching 50 books on business, behavior change, and selling. What I found was shocking!

B2B 82
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Can product work be done remotely?

ProfitWell

Today, subscription fitness yet again pushes the limit. Plus, Abstract launches a beta integration of Adobe XD. And remote work expert Marie Prokopets puts a lens on remote product work. Your top subscription news. Remote product work: to be or not to be? We’ve covered a lot on remote work in its entirety. Because its popularity has grown immensely over the years.

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PODCAST 87: How to Pitch ‘Category Creation’ to your CFO or CEO with Anthony Kennada

Sales Hacker

This week on the Sales Hacker podcast, we speak with Anthony Kennada , CMO at Front. You probably know Anthony by now — his name started popularizing itself after he helped grow Gainsight from $100K to $100MM in ARR. Anthony’s also the author of Category Creation: How to Build a Brand that Customers, Employees, & Investors Will Loveo. On this episode, Anthony taps into how businesses can transform themselves with category creation.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.