Fri.Nov 11, 2022

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What Is Link Building for SEO All About? The Complete Guide

The Daily Egg

When hoping to improve your visibility in search engine results, link building is a key tool for you to use. When high-quality. The post What Is Link Building for SEO All About? The Complete Guide appeared first on The Daily Egg.

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I’m Not Sure the SF Bay Area is Back. But It Is Having a Renaissance in SaaS.

SaaStr

So there’s so much talk on the status of the SF Bay Area on Twitter and beyond. There are a few things that are clear: The “Old” San Francisco, in particular of 2015-2020 in SaaS, is never coming back. In fact, it’s becoming a distant memory. Something for the history books. Never again will SaaS companies have floor after floor full of AEs and SDRs in downtown San Francisco.

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9 Best Practices for Ecommerce Customer Service

The Daily Egg

We live in a time when customers have no problem moving from your brand to another. The difference is often customer service. The post 9 Best Practices for Ecommerce Customer Service appeared first on The Daily Egg.

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Going Big in Venture Capital

SaaStr

So the original post below I wrote a full 10 (!) years ago in the first few months of SaaStr.com, in November 2012. Back then, folks all over Twitter were making fun of Sequoia for investing $20m+ in an iOS app that never launched and failed. But they missed the point of how the game was played. The same week, Sequoia also sold Meraki to Cisco and made $240,000,000 on that deal.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Clouded Judgement 11.11.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! CPI Update Yesterday we got October CPI numbers which provided a big positive catalyst for the market. First, the numbers: Headline CPI: YoY consensus was 7.9% and actual was 7.7% MoM consensus was 0.6% and actual was 0.4% Core CPI (Headline ex food and energy): YoY consensus was 6.5% and actual was 6.3% MoM consensus was 0.5% and actual was 0.3% As you can see, inflation came

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The biggest company in the world

Andreessen Horowitz

We think the biggest company in the world will be a consumer health tech company. This may sound crazy to some, but why shouldn’t this be true? Four of the top five biggest companies in the world are consumer companies, … The post The biggest company in the world appeared first on Andreessen Horowitz.

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AMA at SaaStr Annual 2022 with SaaStr Founder & CEO Jason Lemkin – Part 1 (Pod 607 + Video)

SaaStr

At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. This episode is the first half of the session. In this episode, Jason discusses: Breaking rules. Setting goals. Technical debt. Black Swan events. Y Combinator. You can watch the full video below, and we’ve included a transcript of the episode. The second half of the session will be published in Episode 608.

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Big on impact; short on investment: Key trends from the 2022 Customer Success Leadership Study

ChurnZero

Customer Success is gaining ground, influence, and budget within organizations. Nearly two-thirds of CS teams added new members this year. However, CS departments remain underfunded, especially when it comes to their tech stack. These are just some of the findings in this year’s Customer Success Leadership Study, ChurnZero’s third annual report on the top trends and opportunities in Customer Success, presented in partnership with ESG and sponsored by Higher Logic Vanilla and involve.ai.

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Dear SaaStr: What Are Some of the Unwritten Rules of VC Fundraising?

SaaStr

Dear SaaStr: What Are Some of the Unwritten Rules of VC Fundraising? A few that come to mind: The initial decision is made within 20 minutes of the first meeting, or at least, the first face-to-face. Make it exciting, speak with data, and get to the point. The initial Yes, Maybe or No decision is made within 20 minutes. So save slides 20–200 for questions and back-up.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Jamf Q3 data confirms rapid Mac adoption across the enterprise

IT World

Supply chain challenges and cautious consumer purchasing patterns are affecting most businesses, but the transition to Apple in the enterprise is continuing That movement was confirmed by Jamf during its most recent fiscal call. Mac, Mac and away. Jamf CEO Dean Hager cited IDC data that showed Mac device shipments declined in Q2, remaining pretty much flat year on year, but observed that for the four preceding quarters IDC pegged Mac shipments as increasing 30% year over year.

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What’s your hierarchy of goals?

Point Nine Land

A simple framework that might help you with your 2023 planning With only six weeks left in 2022, I’d like to share some thoughts that might be useful for founders as they start to think about their budgets and plans for 2023. Given how much the market has changed this year, planning ahead for 2023 is different from any other year in the recent past.

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Patch Tuesday includes 6 Windows zero-day flaws; patch now!

IT World

Microsoft on Tuesday released a tightly focused but still significant update that addresses 68 reported (some publicly) vulnerabilities. Unfortunately, this month brings a new record: six zero-day flaws affecting Windows. As a result, we have added both the Windows and Exchange Server updates to our "Patch Now" schedule. Microsoft also published a "defense in depth" advisory ( ADV220003 ) to help secure Office deployments.

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How To Easily Earn Money from Home?

SaaS Metrics

With the current state of affairs, everything is changing—the way we live, what is right and bad, and along with it, the way we generate money from home-based jobs, which is the most crucial aspect of our way of life. Not only did the COVID issue affect those who live in poverty, Read more. The post How To Easily Earn Money from Home? first appeared on SaaS Metrics.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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It's time to talk about productivity again

IT World

Remember when everybody used to obsess over productivity? That conversation has fallen out of fashion in recent years. But it's time to bring it back. The reason is that productivity crashed this year. A productivity decline in the second quarter of this year was the largest ever recorded by the Bureau of Labor Statistics. (It recovered very slightly in the third quarter.

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4 Different Types of Business Communication Systems

SaaS Metrics

The saying “communication is vital” is one that everyone has heard, and it is particularly true in business. Clear and effective corporate communication can make or break a company’s performance, whether you’re a manager transmitting internal objectives to your staff or a virtual receptionist handling clients. To help your team better adjust.

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How to Quickly Build Trust Virtually w/ Steve Heroux

Dubb

In this recap from a recent Dubb Support video, Steve Heroux spoke about how to quickly build trust virtually. In an era of remote work and endless numbers of Zoom meetings, Steve’s words on this subject are absolutely valuable. If you would like to view the entire conversation, go ahead and click on the. The post How to Quickly Build Trust Virtually w/ Steve Heroux appeared first on Dubb Blog.

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14 Steps for Email Warm Up (Before Sending Cold Emails)

CloseSaaS

When cold email open rates are low, you might wonder if it's due to subject lines – or are other factors at play? Like emails landing in spam.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Crypto Regulatory News Roundup: October 18 – November 9, 2022

Andreessen Horowitz

… The post Crypto Regulatory News Roundup: October 18 – November 9, 2022 appeared first on Andreessen Horowitz.

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QuickBooks and Stripe Integration Guide

Chargebee

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Nov 11 – Customer Success Jobs

SmartKarrot

Role: Sr. Customer Success Manager Location: American Fork, UT (Hybrid) Organization: Journeyfront As a Sr. Customer Success Manager, you will build relationships with customers, resolve concerns, and continually delight them with a positive, customer-centric attitude. Provide a proactive customer strategy focused on hiring accuracy. Measure customer progress against company goals and identify/address areas of improvement.