SaaStr

JUNE 13, 2020

(Note; an update of a classic SaaStr post, with 2020+ learnings.). A little while ago, I Zoomed with a good friend running a SaaS company doing about $4 million in ARR. A really good SaaS company. And he was beside himself. First, he was just plain exhausted. He was in that zone from $1 to $10m in ARR when it all just gets so hard. Too much to do with too few people.

Sales Hiring 275

Sales Hiring Scale Headcount SaaS 275

SmartKarrot

JUNE 13, 2020

It calls out to be a win-win situation for all when your customers thrive. Your clients tend to have a remarkable experience and your company is constantly on the lookout to build a relationship that lasts beyond time. Simply put, it is your customers’ success which is your success. And the roles of client success director and client success specialist have a larger say in it.

Customer Success 10

Customer Success Churn Innovation Management 10

SaaStr

JUNE 13, 2020

So SaaStr crossed 57,000,000 views on Quora. What’s on everyone’s mind? What are we most thinking about? Here are the Top 10 Most Popular Answers of the past 12 months: #1: “I’m tired of running my (very) successful (VC funded) startup after 5+ years. What should I do? “ A classic we’ve written about on Quora and on SaaStr.com.

Venture Capital 205

Venture Capital CTO Startup 205

OpenView Labs

JUNE 13, 2020

“The path of least resistance is the path of the loser,” according to author H.G. Wells. Yet time and time again we see that humans are all guilty of opting for the easier path. Watching Netflix beats reading; going out to a bar beats exercising; and more recently getting rich quick— gambling on bankrupt Hertz’s equity —beats leveraging a long term investment strategy that spans market cycles a la Warren Buffet (where you master the basics like how debt is senior to equity, even—especially—in b

Marketing 52

Marketing Pricing Investment SaaS 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation