Mon.Jun 04, 2018

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From first touch to qualified lead: building a sales funnel for live chat

Intercom, Inc.

The promise of live chat for sales teams is being able to connect faster with high-quality leads. But for someone in Sales Operations, the first thing we think is: how well does live chat convert? As Intercom’s VP of Sales Operations, my job is to obsess over how we can optimize our supply chain to deliver against our pipeline and revenue targets; in other words, figuring out how to make our sales organization run better and faster.

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How To Survive and Thrive in a Long-Distance (Business) Relationship

Sales Hacker

This article outlines the dos and don’ts along with examples of how to build better business relationships as remotely-operating teams. . When it comes to choosing a romantic partner, we often let our gut instincts take over. We know who we like, who we don’t, what we want and what we want to avoid. One major obstacle for many would-be lovebirds? Distance.

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Why It's Better to Scale Your Financial Operations Without Spreadsheets

SaaSOptics

Sometimes in life, making ends meet is the only option. We’ve all faced situations where doing the thing that is “good enough for now” is the only option. Managing the financial operations of your SaaS business shouldn’t be one of those times. In their early days, most recurring revenue businesses manage financial operations with spreadsheets. Instead of robust finance systems that are expensive, they create homegrown SaaS financial operations by cobbling spreadsheets together with traditional a

Scaling 40
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Here’s What We Found in One Customer’s SaaS Environment That Caused Their IT Director to Say “Nooooo”

BetterCloud

“I showed this to my director. He shook his head, shut his computer, and walked away.”. That was what the IT manager at a midsize media company said when we found that they had 36,000 Dropbox files shared publicly. Given that this media company has reported on several prominent data breaches, losing their own sensitive data could have been a detrimental blow to their brand.

SaaS 40
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to turn a bully prospect into a paying customer

CloseSaaS

The last thing any inside sales rep wants to hear when they pick up the phone is: You suck!

Sales 52