Eventually. Everyone Has a Sales Team
SaaStr
NOVEMBER 15, 2020
The lure of freemium (like The Force) is strong. No headaches. Customers try and buy all on their own. Like magic. And. No salespeople. Well, that can work. For a while. Maybe even forever, if you don’t want to build something really big. But to Go Big, almost everyone in SaaS at least eventually adds a sales team. Yes, Twilio started off as self-service.
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