Thu.May 21, 2020

The Silent, Lurking Churn: Activation Rates Less Than 90%


It took me a little while to see activation rates as literally one of the 3-4 most important metrics in SaaS, but it probably is. I started to track activation rates at a lot of start-ups I work with, and I saw numbers that shocked me. I often say 60% or so activation rates 30 days in.

Churn 209

Cabin-fever trading; post-pandemic housing projections; COVID drives digitization, and more

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. . IN THIS EDITION. A different path to self-driving money. Online brokerages compete for new millennial investors. The pandemic’s impact on.


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6 Mistakes to Avoid in Your Inbound Lead Follow-Up

Sales Hacker

When inbound sales and marketing works, it’s great. It’s easy, it scales well, but by definition it puts a lot of the process out of your hands. That can lead to a lot of opportunities for things to break down and for buyers to fall through the cracks.

Investing in Deel

Andreessen Horowitz

Over the past few decades, we’ve seen significant changes in how employers think about their workforce.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Business Networking: 5 Proven Strategies to Win in Business and in Life

Groove HQ

Our best tips and tricks for using business networking to connect with VIPs. Learning how to network and build relationships with smart, successful people is one of the most valuable things I’ve done in my career. But I know that for many, it doesn’t come easily.

More Trending

Hiring a Remote Employee? Use This Onboarding Checklist

OpenView Labs

On March 12, we made the difficult decision to indefinitely close our office in order to keep our team safe and help prevent the spread of COVID-19. Like so many other companies, we became a remote team overnight.

Investing in Nautilus Biotechnology

Andreessen Horowitz

The race to sequence the human genome set the bar for what engineering in biology could do.

Subscription to Success


Below is an excerpt of the article, “Subscription to Success,” from Fortune Magazine’s May Fortune 500 edition. When public health […]. The post Subscription to Success appeared first on Zuora. Industry: Internet of Things Industry: Media Industry: SaaS Subscription Economy

WePay Card Present Solutions adds next-generation in-person payments capabilities to our products


Our new Card Present Solutions feature gives ISVs and software platforms the ability to add in-person payments as well as online payments. The feature is offered with both our Link and Clear products to seamlessly deliver online and in-person payments to customers.

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

3 Techniques That Will Transform Your Deal Execution

Sales Hacker

The post 3 Techniques That Will Transform Your Deal Execution appeared first on Sales Hacker. Do Not Use Webinars

Sales 56

Customer acquisition vs. retention: Which is best for growth?


Customer acquisition vs. customer retention—which one is better? That's actually a misleading question: both are important for sustainability and growth in their own way. Nevertheless, many companies focus the majority of their time and resources on acquisition.

An OKR Primer


Just when I think the world doesn’t need yet another introduction to OKRs, I talk to a company struggling to implement them. As an OKR convert (someone who didn’t like them, and now enthusiastically loves them), I think this stems from over complicating it and getting in your own way.

COVID-19 is the Best Thing to Happen to Retail


It’s a deathwatch for retailers. In just the last few weeks, we lost J. Crew, Neiman Marcus, and J.C. Penney. […]. The post COVID-19 is the Best Thing to Happen to Retail appeared first on Zuora. COVID-19 Subscribed Weekly / Thoughts from Tien Tzuo Subscription Economy

Debt Financing Fuels Your Growth - on Your Terms. Zero Dilution.

The landscape of startup financing is changing. Learn why SaaS founders are turning to debt capital options like revenue-based financing.

Video: Who Actually Competes with Slack?

OpenView Labs

There are two races happening in product-led growth today. Race 1: who will be the next Slack, Zoom or Datadog? The lead contenders here include Notion , Airtable, Loom and Calendly. And since Calendly just announced $50M ARR, my money is on them.

How COVID-19 impacts SaaS/subscription space: May '20 data


We are living in unprecedented times. Advice is coming from every direction and it's difficult to know who and what to believe. Here at ProfitWell, we believe in data because data doesn't lie. We look at the numbers to help guide our decisions, turning advice into tangible action items.

Churn 52

How to Create an E-commerce Website in 15 Minutes

The Daily Egg

Want an E-commerce site but worried you’re not tech-savvy enough to make it happen on your own? No worries. With user-friendly platforms like Wix, you can have an E-commerce website up and running in as little as 15 minutes.


Content: Keep it coming.


Today on the show, content creation breeds growth. How so? The data tells all. Plus, lots of launches happening this week as B2B SaaS forges ahead. Listen wherever you get podcasts: How is the B2B SaaS market trending? ??7 7 day +1.12% | ?? 30 day +3.24% | ??90 90 day +4.74%.

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

Ryan Steinberg on fostering empathetic automation

Inside Intercom

? ? In our quest to make the most of support automation, we’ve found three uses that really optimize its potential. The first is routing: directing a customer’s question to the right team.