Mon.Oct 21, 2019

7 Ways to Reduce SaaS Customer Churn

Cobloom

Customer churn rate is one of the most important SaaS metrics for your company to track. It measures the rate at which existing customers cancel their subscription to your service over a particular time period.

Churn 60

What I've learned about IPOs and Direct Listings

Tom Tunguz

Today is the anniversary of Spotify IPO, which was the first direct listing of a technology company. It was championed by Barry McCarthy, the former CFO of Netflix and the current CFO of Spotify. Since then, Slack has also listed directly. And the combination of these two events has created a groundswell for more of them. In the past few months and quarters, I’ve been learning as much as I can about this topic. Here are my notes and sources. Before we start, let me define four terms.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Subscription wizards

ProfitWell

Today, we’re subscribing to the man, the myth, the wizard himself: Harry Potter. We also connect with the Co-Founder and CEO of Chargebee on a RevOps drop. And I want to know: what are your thoughts on limiting Slack messages to public channels only? Your top subscription news.

Maybe 80% of Public SaaS Companies Are in the SF Bay Area

SaaStr

In 2019, you clearly can build a successful SaaS and Cloud company outside the Bay Area. And it is just sooo expensive here in the Bay Area. Like crazy expensive. And aren’t we all moving to distributed teams? Still, networks matter.

Cloud 182

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

38 Most Dynamic Women in Sales (The 2019 Edition)

Sales Hacker

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. That’s not really honest, is it?

Sales 96

More Trending

Free Software and Open Source Business

Andreessen Horowitz

Today, despite the critical importance of open source to software, it’s still seen by some as blasphemous to make money as an open source business.

Here’s Why SaaStr Annual 2020 is All About the Workshops

SaaStr

It’s not all about the speakers this year. If you’re wondering what you should be doing in between sessions or maybe just after breakfast before things really kick off in the main areas, check out these workshops! Workshops are a great way to learn tactical insights in a smaller session.

What Is Enterprise Sales? Your Definition Could Make or Break Your Success.

OpenView Labs

Editor’s Note: This article first appeared on the Avenue Talent Partners’ blog here. . Most definitions of enterprise sales sound something like this: “A long sales process involving multiple stakeholders, large deal sizes, and a high perceived risk by the buyer.”.

SaaStr Podcasts for the Week with MessageBird and Gainsight — October 18, 2019

SaaStr

274: Robert Vis is the Founder & CEO @ MessageBird, the company that allows you to talk to your customers via Voice, SMS and Whatsapp. The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator.

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

Cohort Analysis Explained for Your SaaS Business

The SaaS CFO

We all know that churn and retention are critical concepts to understand in SaaS. As customers churn each month, we track logo and dollar counts in our churn and retention reports. And we document the reasons why. This is an aggregate view of retention. Let me introduce SaaS cohort analysis.

Managing Your CRM: 7 Time-Saving Tips to Boost Productivity

Nimble - Sales

Customer Relationship Management systems (CRMs) are designed to help cultivate your relationships with customers in a time-effective way, but you might as well be developing relationships without a management system if your CRM’s interface is unintuitive and slow.

Outbound sales CRM: What it is and which is best for your team

Close.io

What's the most important tool in outbound sales ? If you said "a phone," you're right. Well, sort of. If you want to kick ass at cold calling , you need something way more powerful than a phone.

5 Steps For Effective SEO And PPC Keyword Generation

Backlinkfy

Keyword research is not dead and SEO and PPC keywords can still work wonders for your campaign. All you need to do is conduct proper research and generate the necessary amount of relevant keywords to use. Here's how you can do it in five simple steps.

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

Your Demand-Gen Strategies Have a Last-Mile Problem

Sales Hacker

The post Your Demand-Gen Strategies Have a Last-Mile Problem appeared first on Sales Hacker. Sales & Marketing Webinars

What Is Multilingual SEO and How Does It Works

Backlinkfy

If the online business that you are working on is doing great in your nation, you should seriously get some expand over universal markets. To get success in new markets requires some additional interests in SEO, however.

Can the cloud save you money? These companies say yes

IT World

The cloud has long been touted as a way for enterprises to save money, whether it’s through reduced on-premises servers and storage systems, decreased software licensing, less need for equipment maintenance, or fewer requirements for in-house expertise. But do cloud services actually result in cost savings? The quick answer is, it depends.

Cloud 49

Instabase

Andreessen Horowitz

Not all automation is created equal. Often “automation” is just a synonym for programming—i.e., writing a script or program to accomplish a task that would otherwise have to be done manually. And, when applied in the context of business process, … The post Instabase appeared first on Andreessen Horowitz. Uncategorized announcements

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Gartner: 10 infrastructure trends you need to know

IT World

ORLANDO – Corporate network infrastructure is only going to get more involved over the next two to three years as automation, network challenges and hybrid cloud become more integral to the enterprise. Those were some of the main infrastructure trend themes espoused by Gartner vice president and distinguished analyst David Cappuccio at the research firm’s IT Symposium/XPO here this week. Get regularly scheduled insights by signing up for Network World newsletters.].

Podcast: BURST Oral Care – Part 1 – The secret to building a brand

ReSci

We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Podcast: BURST Oral Care – Part 1 – The secret to building a brand appeared first on ReSci

Yes, you can reap cost benefits from the cloud

IT World

The cloud has long been touted as a way for enterprises to save money, whether it’s through reduced on-premises servers and storage systems, decreased software licensing, less need for equipment maintenance, or fewer requirements for in-house expertise. But do cloud services actually result in cost savings? The quick answer is, it depends.

Cloud 40

Techstars Partners with Harlem Capital to Fast-Track Success for Women and Minority-led Startups

TechStars

New York, N.Y.

Build or Buy an LMS? How to Pick the Right Solution for Your Budget

BUDGET. When it comes to picking your next LMS that six-letter word is probably the most important part of the decision-making process. So, what are your options to get the best possible eLearning solution without breaking the bank? Build It or Buy It. This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget.

Altitude 2019 Recap: SaaSOps Is a Thing

BetterCloud

Altitude 2019 was our biggest and best customer conference yet. This year, 270 attendees joined us in San Francisco (with some even flying in from Estonia, Sweden, and France). Over 2.5

Altitude 2019 Recap: SaaSOps Is a Thing

BetterCloud

Altitude 2019 was our biggest and best customer conference yet. This year, 270 attendees joined us in San Francisco (with some even flying in from Estonia, Sweden, and France). Over 2.5