Mon.Jun 01, 2020

article thumbnail

How Long Should You Give a New Sales Rep?

SaaStr

The tough truth is from 0.5–1.5 sales cycles. Sales is tough. It’s a lot of No’s to get to a Yes. And while sales is pretty similar in SaaS at a given price point / ACV, different products are still different to sel l. A rep good at one product can fail at selling another. Training and support matter. Not all reps can work with the limited support, onboarding and training you get at a start-up.

Sales 206
article thumbnail

Avoiding Website Ratholes: Advice for SaaS Marketers

Practical Advice on SaaS marketing

Nobody seems happy with their website. In talking with lots of Marketing managers over many years, I’ve found that they tend to fall into one of only two camps: People that are currently redoing their website, or People that are planning to redo their website. In other words, nobody’s really happy with their existing website. Over the last year, I’ve worked with 4 different clients on a complete overhaul of their websites.

Marketing 152
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 3 Things to Look For in an IVR Payments Partner

Agile Payments

Ease of IVR menu flow configuration and editing. Legacy IVR systems can require developer assets to be used from the IVR payments partner when initially configuring a menu and IVR workflow and subsequent edits should the menu flow require a change. In many cases these can be extremely expensive to the using organization. We have heard instances where a using organization was quoted thousands of dollars to change from using a text to speech engine to using their own recorded voice talent.

article thumbnail

How to Connect with Influencers and VIPs: The Exact Email Scripts I Use

Groove HQ

Want to know how to connect with influencers and VIPs? Here are two word-for-word email scripts you can use in your outreach. “How did you connect with _?” It’s a question that I get all the time. Whether it’s a VIP that we published an interview with, a publisher whose blog we guest posted on, […]. The post How to Connect with Influencers and VIPs: The Exact Email Scripts I Use appeared first on Groove Blog.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

5 Tactics To Create Accountability for Remote Sales Teams

Sales Hacker

Well before the age of coronavirus — it seems like a lifetime ago, doesn’t it? — we were seeing a steady, rapid increase in sales teams who were transitioning to remote work. And for good reason: It can benefit everyone. Employees, especially millennials , appreciate the flexibility to work from anywhere, and sales orgs open themselves up to a much larger pool of talent when they’re not limited to hiring locally.

More Trending

article thumbnail

How using your product data can help close more deals

Hull

On June 1-2, Userpilot hosted Product Drive , a virtual summit dedicated to learnings, best practices, and trends in product management, operations, growth, analytics, and more. Hull CEO, Romain Dardour, spoke on the topic of bridging the gap between product data and sales and marketing conversions in one of the event's most popular and highly-attended sessions.

Data 59
article thumbnail

mind the [empathy] gap

ProfitWell

Now battling multiple crises, we understand it's not "business as usual." And customers don't want you to act like everything's fine. Be honest. Expressing customer empathy is crucial now more than ever—and we explain why and how, in this week's deep dive. But first, a look at the latest numbers in direct-to-consumer growth, details on a brand collab we didn't know we needed, and a few extras along the way.

article thumbnail

On Recent Events

Kellblog

Please join me in donating to the Equal Justice Initiative or other charitable organization of your choosing.

75
article thumbnail

Improve your bottom line with expertly-trained sales reps

CloseSaaS

It’s every sales team’s dream to meet quota consistently. The best chance your company has for reaching its financial goals is by making sure you have top-tier reps to help you along the way.

Sales 52
article thumbnail

How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

article thumbnail

5 signs your agile development process needs help

Hull

On June 1-2, Userpilot hosted Product Drive , a virtual summit dedicated to learnings, best practices, and trends in product management, operations, growth, analytics, and more. Hull Product Owner, Micha? R?czka, spoke on the topic of "5 critical signs your agile development process needs help" From his decade of experience managing technical teams at companies large and small, Micha?

article thumbnail

7 Effective Ways to Make Your Payment Process Easier for Online Customers

Agile Payments

article thumbnail

What are the Top 10 Pillars of Customer Success?

SmartKarrot

Source. Customer Success is one of the biggest buzzwords in the modern SaaS industry. Subscription based economy has disrupted the ways companies used to measure their customer lifetime value (CLV). It has brought in the shift from short-term one time sales relationships to the long-term relationships between companies and clients. The pillars of customer success comprise a wide variety of functional aspects in a growing SaaS business.

article thumbnail

Why Self-Service and Product-Led Growth Won’t Replace Sales [Opinion]

Sales Hacker

Many of today’s fastest-growing software companies have something in common — their products can sell themselves. Consider your experience with Zoom, Slack, Dropbox, or others like them. You don’t need to jump through any hoops to get into the product. There’s no need to fill out a detailed form, set up a qualification call, sit through a product demo , or navigate a custom implementation.

article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

8 Ways a Product Marketing Manager Can Drive Product Led Growth

SmartKarrot

It ?? v?r? ?m??rt?nt f?r bu??n????? t? h?v? a numb?r of d?ff?r?nt m?th?d? f?r m?rk?t?ng th??r ?r?du?t?. Th? m?rk?t?ng m?th?d? ?f a bu??n??? ?r? ?xtr?m?l? ?m??rt?nt and so as product marketing manager. In f??t, th? ?u?l?t? ?f th? m?rk?t?ng ??n ??th?r m?k? ?r br??k a ??m??n?’? ?b?l?t? t? ?r??t? ??l?? ?nd g??n ?x???ur?. It ?? ?xtr?m?l? ?m??rt?nt th?

article thumbnail

Jun 1 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Newyork, US Organization: Pixalate Pixalate is looking for someone who can lead their International Customer Success team in New York. Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value. Ensure Pixalate product adoption, client satisfaction and account health.

article thumbnail

Understand ‘Subscription Economy Index’ to succeed in the subscription economy!

SmartKarrot

As the term goes, the subscription economy deals with the business of rendering subscriptions to the customers. All SaaS companies, including Netflix, Hotstar, or Spotify’s entire range of businesses rely on a subscription model. The 21 st century is seeing a huge emergence in the subscription economy in the country. There is now a teeming inclination from the product economy towards the subscription business model.

article thumbnail

Revealed: 8 Quick Ways to Improve Your Customer Retention Rate for SaaS

SmartKarrot

Customer retention is a critical component to the success of your business. It entails the maintenance of continuous business relationships with customers over an extended period. Conventionally, Customer retention refers to the number of customers doing business with a company at the end of financial years and expressed as a percentage of those who have been active customers since the start of the year.

article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

article thumbnail

How the Client Engagement Manager is Rapidly Becoming a Success Factor for SaaS?

SmartKarrot

The client engagement manager is the pathway to every significant objective of a business. It directly influences all the good aspects of a business, including customer loyalty, customer-based profits, customer purchases, and customer ambassadorship for your company’s brand. Customer engagement is significant because it fosters customer loyalty, valuable customer knowledge, health customer relationships, better communication, commitment to quality and excellent services, and trust to impro

article thumbnail

7 Great Tips on How to Handle Customer Objections in SaaS

SmartKarrot

A ??l?? ?bj??t??n ?? a r?butt?l fr?m ??ur ?urr?nt l??d dur?ng th? ??l?? ?r????? th?t ?x?l???tl? ?t?t?? a r????n wh? th?? w?ll n?t b? bu??ng fr?m ??u ?t th? m?m?nt. Th??? ??n ?n?lud? ?r?bl?m? w?th ?r???, u??fuln??? ?f th? ?r?du?t, ?r a l??k ?f t?m? t? ?ng?g? w?th ??u ?urr?ntl?, ?m?ng ?th?r th?ng?. H?r?’? ?n? ?m??rt?nt th?ng ?v?r? ?????n?d ??l????r??n und?

SaaS 10