Mon.Nov 22, 2021

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How Community-Led Growth Drives Product-Led Growth with Notion’s CRO (Video and Transcript)

SaaStr

At the heart of product-led growth is the user. And in this podcast, Olivia Nottebohm, CRO of Notion ($10B valuation), will delve into the more complex aspects of product-led growth, and why they’re essential for building a successful business that will thrive for years to come. Transcript. Hi, everyone. Nice to see you all. My name is Olivia Nottebohm, and I am the CRO of Notion.

B2C 269
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10 Signs It’s Time To Hire An Outbound Sales Team

Predictable Revenue

If you’re looking to create consistent revenue for your organization, a quality outbound sales team is precisely what your business needs to continue its path to growth and success. The post 10 Signs It’s Time To Hire An Outbound Sales Team appeared first on Predictable Revenue.

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Dear SaaStr: Do Salary Increases Help With Retention?

SaaStr

Dear SaaStr: Do Salary Increases Help With Retention? I’ll defer to those with more data than me, but here’s what I’ve learned across 3 startups of my own, and investing in 25+ more: Underpaying certainly leads to departures. Employees that are underpaid get bitter and leave. Don’t let it go. Review salaries quarterly, not just annually. And especially, don’t take advantage of those that do well but don’t complain.

Retention 225
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Beyond Metcalfe’s Law for Network Effects, and Towards a Better Model

Andreessen Horowitz

The following is an excerpt from the book The Cold Start Problem: How to Start and Scale Network Effects by Andrew Chen. Copyright © 2021 by Andrew Chen. Published on Future/ a16z, with permission from Harper Collins, an imprint of HarperCollins Publishers. A core pillar in the study of network effects is Metcalfe’s Law, where. Read More. The post Beyond Metcalfe’s Law for Network Effects, and Towards a Better Model appeared first on Future.

Scaling 141
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Great VPs of Sales Never Hide from a Miss

SaaStr

I've never seen a great VP of Sales hide from a miss. — Jason BeKind Lemkin (@jasonlk) November 22, 2021. We’ve talked a lot on SaaStr over the years about how to hire a great VP of Sales — and how to course-correct if you’ve made a miss hire. The two fastest signs of a mishire: No one great joins them in the first 30 days. Every great VP of Sales has 1 or 2 folks that wants to follow them from their last role.

More Trending

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How to Achieve Negative Monthly Revenue Churn

Cobloom

Negative monthly revenue churn. The pinnacle in any subscription/retainer business, whether you're a PR agency selling service retainers, or a Software-as-a-Service (SaaS) company selling cloud software into the enterprise. What is negative churn? It's simple, it's when your upsells and cross sells exceed the value of your lost customers each month.

Churn 101
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How to Create Sales Sequences Your Reps Will Actually Use

Sales Hacker

Creating great sales email sequences requires a lot more work than just writing a few punchy pitches. For long-term success, your SDRs and AEs need to be fully committed to the creation and adoption of new content. The key to creating sales sequences reps will use. Once your AEs and SDRs feel they’re a vital part of the content creation process, you’ll be in a better place.

Scale 99
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Choosing Between Strategic Buyers or Private Equity

Divestopedia

Private equity and strategic buyers come with their own set of financial and ownership objectives. This will undoubtedly have a critical impact on the initial transaction as well as operations post-closing. Here are issues that should be considered.

95
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Episode Eight: Leaving Storytelling to Marketing

Sales Hacker

Write sales emails like a pro! Kristina and Will will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Director of Growth Marketing at Interseller) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails right here, every week on Sales Hacker.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Will the shift to Windows 11 mean more e-waste?

IT World

With Windows 11 now here , there has been a lot of doom and gloom talk about the 2025 end-of-life for Windows 10. But between now and 2025, we first have to figure out what to do with a lot of computer hardware that can’t run Windows 11. In my own home computer network — two desktops, two laptops and a Surface device — only the Surface can support Windows 11.

89
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CRM Techniques to Improve Marketing ROI 

Trujay

Every business wants to improve its marketing ROI, attract more customers, increase sales, and grow successfully. Yet, it’s never this simple. A business needs excellent customer service and good relationships with buyers to improve the ROI and increase its customer base. In today’s demanding market, a company could use reinforcements. Making use of various […].

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How to repair Windows 10 (and 11) in 4 steps

IT World

Sometimes a Windows 10 system starts misbehaving to the point where repair is needed. This often takes the form of worsening performance or stability, and can originate from damage to, loss of, or corruption of Windows system files typically found in the C:Windows folder hierarchy. When that happens, users would be well advised to break out the following routine to help them set things back to rights.

89
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Beyond Metcalfe’s Law for Network Effects

Andreessen Horowitz

The following is an excerpt from the book The Cold Start Problem: How to Start and Scale Network Effects by Andrew Chen. Copyright © 2021 by Andrew Chen. Published on Future/ a16z, with permission from Harper Collins, an imprint of HarperCollins Publishers. A core pillar in the study of network effects is Metcalfe’s Law, where. Read More. The post Beyond Metcalfe’s Law for Network Effects appeared first on Future.

Scaling 68
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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Apple delays office return, but is it still too optimistic?

IT World

Apple has once again delayed its return to the workplace (this time to Feb. 1), but I think it will be forced to delay the return schedule yet another time. What has Apple done? Apple CEO Tim Cook told employees he expects them to begin a phased return to the office as of Feb. 1, 2022. Apple eventually wants its staff to be in the office three days a week on Monday, Tuesday, and Thursday.

81
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Enhancing the Employee Experience with Custom BetterCloud Integrations

BetterCloud

As SaaS adoption continues to transform the workplace, IT departments are finding themselves increasingly responsible for employee productivity. Managing basic user access to a large SaaS portfolio is already taking up hours and hours of IT time. However, to be truly productive right away, new hires also need quick access to in-app resources such as Google Drive folders, Kanban boards, and Slack channels.

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A Simple Guide To ERP Configuration

SaaS Metrics

ERP (enterprise resource planning) configuration is a crucial step in implementing ERP processes in your organization. One of the reasons the ERP system is effective is that it doesn’t follow a one-size-fits-all concept. ERP software’s function varies on every organization and can be customized to fit the company’s needs and conform to. Read more. The post A Simple Guide To ERP Configuration first appeared on SaaS Metrics.

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Nov 22 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Remote, Houston, TX, US Organization: SpaceQuant As a Customer Success Manager, you will stay up to date with current and prospective customers. (This is not a sales role!). Perform analysis of real estate properties for customers utilizing the industry-leading technology. Communicating with clients and addressing any concerns.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Customer Success Capacity Planning and Budget Guide

ChurnZero

Customer Success Capacity Planning and Budget Guide. As a Customer Success leader, do you get anxious at the thought of asking your CFO or CEO for additional headcount? Have you ever been in a position where you’ve had to beg to hire more resources? Even though it’s evident that your understaffing is causing the customer experience to suffer. Your team is stressed and ready to walk away.

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5 Reasons Why Customer Intelligence Is Becoming Very Popular in the Last Few Years

SmartKarrot

In the competitive business era where customers know exactly what they are looking for, the importance of using a competitive customer intelligence platform cannot be ignored. This is especially the case when you want them to make the correct purchase decision. . Imagine you are facing a problem with a product/service and wish to talk to customer service.

Scale 10
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The Riches is Not in The Niches

Neil Patel

In marketing, everyone says you need to pick a niche. And mainly because people believe the following things…. It is easier to market when you pick a niche (fewer competitors) Easier to make money (fewer competitors) You can get traction faster from a monetary standpoint (fewer competitors). In other words, you make money faster because there are fewer competitors, but that isn’t really true.

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Boost Your Email Conversion Rate With These 3 Essential Tips

Unbounce

Anyone can send an email. But can you send an email that does the job you want it to? In email marketing, the email’s job is to create conversions— the actions you want your readers to take when they read it. These conversions reflect your ability to grab your subscribers’ attention. If you can’t captivate them with your emails, they’ll click away.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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SaaS Revenue Recognition & ASC-606

SaaSOptics

SaaS Revenue Recogn ition & ASC-606. In 2020, the Financial Accounting Standards Board (FASB) issued relief to private companies that had not adopted ASC-606. As a result, the new deadline for private companies to adopt ASC-606 accounting standards is now December of 2021. . Adopting the new standards has been a challenge for everyone, but especially for rapidly-growing companies who may not have the resources needed to understand, adopt, and maintain the new standards. .

Revenue 73