Wed.Jan 12, 2022

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How Stack Overflow Harnesses the Power of Flexible Leadership

OpenView Labs

The world is full of polarized views. People seem obsessed with being right (and with proving others wrong). In the data-driven technology space, this simple binary makes some sense. After all, data is usually clear cut: yes or no, this or that, zeros or ones. Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors.

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How Correlated are the Web 2 and Web 3 Software Markets?

Tom Tunguz

In the last few weeks, public software company multiples have halved. As have cryptocoins. Solana and Etherum followed Snowflake and Elastic downwards. So much for the Santa Claus rally. Both declines seem to have been catalyzed by the Fed’s intention to hike the Fed Funds rate three to four times in 2022. Beyond the most recent cycle, how often do the web2 and web3 software markets move in synchrony?

Software 310
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30+ Tough Learnings from Losing a Top Customer

SaaStr

On both SaaStr University and Twitter, we had 30+ founders, CEOs and execs share their top, tough learnings from losing one of their top customers. There are some great teachable moments here, and also some deja-vu if you’ve been through it! “I should have been onsite with them + made sure they had my cell number.” — Tyler Hogge, SVP Product, Divvy.

CTO Hire 257
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Benn Stancil, founder of Mode, on how data science can help us make better decisions

Intercom, Inc.

Or rather, it should be. That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. According to Benn Stancil , co-founder and Chief Analytics Officer behind Mode , a platform designed to help data analysts and data scientists analyze, visualize, and share data, a lot of their actual day-to-day work involves sitting with product managers and business leaders, tinkering with various things

Data 151
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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ARHT Media’s ‘Holopresence’ — a futuristic option for virtual appearances?

IT World

As we move closer to the metaverse and continue to deal with the COVID-19 pandemic, the concept of holograms and telepresence are getting more attention. This week, I met with ARHT Media , a Toronto-based company with a modern-day answer for presenters who need to get to virtual remote locations without risking their health. It’s a telepresence solution called Holopresence geared toward on-stage performances (and it could be an option for remote live performances, as well).

Travel 116

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Microsoft touts first PCs to ship natively with secure Pluton chip

IT World

As organizations continue to wrestle with how to manage a hybrid workforce, security outside the corporate firewall continues to play a huge role in day-to-day IT operations. Following the October release of Windows 11, which boasted features aimed at enabling hybrid work, Microsoft last week announced the first PCs with its Pluton chip-to-cloud security technology.

Cloud 108
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5 Customer Success Manager Interview Questions & How to Answer Them

Totango

Being a Customer Success Manager (CSM) can be an extremely rewarding career. A CSM works hand-in-hand with customers, guiding them through the customer journey and fostering a positive connection. They act as advocates for the business goals of customers and anticipate how to meet those goals and how they will change over time. When hiring for a CSM, leaders look for candidates with a variety of skills, from relationship building and emotional intelligence to resourcefulness and technological in

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Cash Flow Modeling for SaaS: 6 Tools to Use in 2022

Baremetrics

It’s that time of year, where we make lists of everything that happened in the current year and more lists about next year! This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. Cash flow modeling is a necessary but complicated task. You take all of your assets , liabilities , revenues , expenses , investments, etc. and project them into the future.

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Cellular networks revolt against Apple privacy moves

IT World

Every time Apple attempts to inject a little more privacy into the digital world , it faces pushback – but the evidence suggests opponents would be better off going along for the ride. A bigger business with more privacy. Take Do Not Track for ads and the move to quash IDFA tracking in iOS 14. When Apple first announced its plan, critics across the ad industry complained it would damage their business.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Email Finders: 15 Tools to Find High-Quality Leads Fast in 2023

CloseSaaS

To effectively grow your business and improve sales, you need to generate high-quality leads. Email finder tools can automate much of the lead generation process, helping you gather verified, trustworthy leads. Compare the best email finders so you can gather the best leads for your business.

Sales 52
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5 new Chrome OS features you should find right now

IT World

Android may be Google's highest profile platform, but Chrome OS is arguably the place where the fastest and most exciting progress tends to go down these days. Every year as of late, we see leaps and bounds being made in how Chromebooks work and what they're capable of doing — the types of programs they're able to run, the kinds of advantages they're able to offer, and the interesting ways they're able to interact with Android to create a more connected and cohesive-feeling Google ecosystem expe

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NEW: More powerful reporting for Email Sequences in Close

CloseSaaS

Email Sequences in Close got a nice update for the new year. Start ‘22 off right with better sequence reporting, giving you everything you need to send high-performing email sequences.

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4 Ways to Add MRR Progress Bars to Your Twitter Profile

Chart Mogul

Building in public and sharing your progress as you go is a great way to attract customers. One way to do this is to publicly share your monthly recurring revenue (MRR) progress on your Twitter profile. There are a number of SaaS founders who already do this, such as Jon Yongfook, Damon Chen, and Levels, … Building in public and sharing your progress as you go is a great way to attract customers.

Metrics 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Ranking the fastest blockchains in the crypto market

SaaS Metrics

The problem of scalability is one of the main reasons why blockchain technology is not yet widespread. Scalability refers to the ability of a blockchain network to handle an increasing number of transactions. So far, most blockchains are not capable of competing with Visa, MasterCard, or Paypal. However, several teams have succeeded. Read more. The post Ranking the fastest blockchains in the crypto market first appeared on SaaS Metrics.

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8+ Best Calendly Alternatives To Use in 2022 (Free & Paid Options)

How To Buy Saas

Calendly Alternatives You Must Go For. Alternatives Free Plan/Trial Starting Price Ratings SavvyCal 7-Days $12/Month 4.5/5 apptoto 14-Days $29/Month 4.6/5 Chili Piper N/A $225/Month 4.7/5 SimplyBook.Me Free Plan $9.9/Month 4.4/5 setmore Free Plan $12/Month 4.5/5 Sidekick AI Free Plan $15/Month 4.2/5 Bookafy 7-Days $9/Month 4.6/5 Cogsworth 45-Days $9/Month 4.4/5 Appointy Free Plan $19.99/Month 4.6/5.

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Top 3 Tips To Keep Your Corporate Network Secure

SaaS Metrics

A company or business with no network to hide its data is virtually impossible even to exist. New network security issues come up regularly and any corporation that relies on information technology (IT) to manage its overall data is at risk of such security issues. To give some numbers regarding security issues. Read more. The post Top 3 Tips To Keep Your Corporate Network Secure first appeared on SaaS Metrics.

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Jan 12 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Proven Leadership Frameworks for a High-Performing Sales Team with Databricks VP of Sales Heather Akuiyibo (Podcast 517 and Video)

SaaStr

When sales teams succeed, the company succeeds. Revenue goes up, productivity increases, and ideally, the team continues to grow. But running a high-performing sales team isn’t an easy task. How can you ensure success within your sales organization in a way that scales with you? Heather Akuiyibo, VP of Sales at Databricks, shares her four adaptable frameworks for high-performing sales teams and how those frameworks helped Databricks’ sales teams succeed.

Scale 195
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A Step-by-Step Guide on Writing Compelling Product Launch Emails for Customers (Examples Included)

SmartKarrot

Imagine you have designed a beautiful dress, worn it, and then sat in a room without anyone getting a glimpse of it! Would you get appreciated for the design or how well the dress fits you? No right! Now, let us replace the dress with a product. You may have conducted extensive market research, spent time planning, and allocated a decent budget to develop an amazing product that addresses your customer‘ needs or fulfills their desires.

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10 Website Performance Metrics You Need to Understand

Neil Patel

If you want to succeed in online marketing, your website needs to be effective. How do you tell if it’s actually working? Website performance metrics are the key. The problem is there are so many metrics available through Google Analytics and other tracking platforms. It can be overwhelming to determine how your site is performing — or even which metrics you should track.

Metrics 127
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Top 10 Tips for Creating a Robust Product-Led Growth Strategy

SmartKarrot

If you are into selling a B2B SaaS product, then chances are you might have come across the term – Product-Led growth. The question is, what exactly do you mean by it? Let us try to search for answers to these questions in this write-up. . The first question you might have is – What exactly is a product-led growth strategy? Let us head-start this write-up with this topic and then focus on the much bigger questions as we move ahead.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.