Tue.Feb 26, 2019

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The Free Trial Survey on the Saastr Podcast and Hitting a Blogging Milestone

Tom Tunguz

Last week, the dynamic Harry Stebbings and I recorded episode 213 of the Saastr podcast , where we discussed the learnings from the free trial survey in a bit more detail. Harry’s a wonderful interviewer, and moves effortlessly from topic to topic. I made him laugh once later in the show when I told him about the last book I read. Normally, he’s the one making me laugh.

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Scale with fellow founders at SaaSociety

SaaStock

In what can be rightfully deemed the era of the entrepreneur, we often gravitate towards glorifying founders; their successes and lifestyles. Yet it is becoming increasingly clear that in a lot of cases, the life of the founder is anything but spectacular. Their struggles are often unspoken and largely remain a personal ordeal. We have been trying to negate that from SaaStock’s inception by creating a platform and a space that is safe for sharing failures and difficulties.

Scale 155
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What steps did you make to become CEO?

SaaStr

I went through a rapid but clear progression of roles: Start-up attorney, meet 20+ CEOs, attend dozens of board meetings. Watch and listen and observe. Director at Start-Up, report to CEO. Then add direct reports, manage a department. Get acquired for $1b, IPO. Watch and learn. VP at Start-Up, report to different CEO. Raise $35m for that CEO/company.

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Every sales team needs chatbots. Here’s why.

Intercom, Inc.

When it comes to scaling a business in 2019, one thing matters most: customer experience. For today’s prospects, that means providing a real-time, personalized buying journey. Last week we sat down with growth expert Sujan Patel to talk about how sales teams can create these experiences at scale – with chatbots. Chatbots enable sales people, us included ??

Scale 112
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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If I Had to Start All Over Again, I Would…

Neil Patel

I started young. At the ripe age of 15 and a half, I started my first online business. Can you guess what it was? It was a job board. I created it because I couldn’t find a high paying job at that young of an age. Heck, I struggled to find even a low paying job! As you probably can guess, it failed and, eventually, I went on to do other stuff. From creating an ad agency to a few software companies… the list goes on and on.

More Trending

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6 Customer Onboarding Strategies Your Success Team Must Implement

Totango

It’s a familiar story. You’ve won a great new customer and it seems like it’s time to celebrate. But then they don’t fully adopt your product or service, and they stop buying or unsubscribe. What went wrong? Some companies don’t realize that to develop long-term relationships with customers, there’s an important retention step that comes after the transaction: customer onboarding.

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a16z Podcast: What’s in the Water at the George Church Lab?

Andreessen Horowitz

Renowned scientist George Church is known for his groundbreaking work and methods used for the first genome sequence, and for his work in genome editing, writing & recoding — in fact, Church’s innovations have become an essential building block for …

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4 Ways to Expand Your Digital Business Worldwide

FastSpring

Please note, this post originally appeared on CustomerThink. Commerce has long been an international affair, crossing national boundaries and geographic lines. With improving technology and digital platforms, shoppers have started to think differently and redefined what “shopping” means. The new reality is that ecommerce is the norm and customer experience is at the center of the ecosystem.

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The Ultimate SaaS Funnel Guide

OpenView Labs

Editor’s Note: This post was originally published in 2017 and updated February 2019. Funnel conversion is fundamental for SaaS growth. Your funnel is your insight into your prospect’s journey with your company. It should highlight the key stages they move through and uncover any friction points in the process. A well-tracked funnel gives you the foundation to optimize your marketing, product, sales and CS strategy to rapidly and efficiently scale your SaaS business.

Scale 69
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Kung Fu

A Smart Bear

Startup strategy is like Kung Fu. There are many styles that work. But in a bar fight, you’re going to get punched in the face regardless. I can only teach you my style. Others can only teach you theirs. This is my style. “MVPs” are too M to be V. They’re a selfish ploy, tricking people who thought they were customers into being alpha testers.

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5 Reasons Why Teams Should be Using Skype for Business

Nimble - Sales

We all use Skype for instant messages and conference video calls. However, you may be surprised to know that many companies use this program for business communication. In fact, there is a special version of Skype aimed at businesses. You may ask: what is Skype for Business? Why is it better than regular Skype? We […]. The post 5 Reasons Why Teams Should be Using Skype for Business appeared first on Nimble Blog.

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When an EBITDA Multiple Doesn’t Work for a Valuation

Divestopedia

Multiple of EBITDA isn't always the best way to decide the value of your company. There are more strategic valuations you can do, depending on your company's situation. See some examples here.

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Introducing Azure’s augmented reality: spatial anchors

IT World

Microsoft is back in the augmented-reality game, with the launch of both its HoloLens 2 headset and its Azure Kinect camera. Lighter and more powerful than its predecessor, HoloLens 2 is not only a standalone device but can be linked to a set of Azure services that take mixed reality (Microsoft’s term for augmented reality, or AR), into the public cloud.

Azure 58
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Video of my SaaStr 2019 Presentation: The Five Questions Startup CEOs Worry About

Kellblog

A few days ago, Jason Lemkin from SaaStr sent me a link to the video of my SaaStr Annual 2019 conference presentation, The Five Questions Startup CEOs Worry About. Those questions, by the way, are: When do I next raise money? Do I have the right team? How can I better manage the board? To what extent should I worry about competition? Are we focused enough?

Startup 54
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Introducing Azure’s augmented reality: spatial anchors

IT World

Microsoft is back in the augmented-reality game, with the launch of both its HoloLens 2 headset and its Azure Kinect camera. Lighter and more powerful than its predecessor, HoloLens 2 is not only a standalone device but can be linked to a set of Azure services that take mixed reality (Microsoft’s term for augmented reality, or AR), into the public cloud.

Azure 53
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Subscription60: Tuesday, February 26th

ProfitWell

Good morning subscription world. Abby here on February 26th, National Spay Day. And today I’ll take on the role of Bob Barker from the Price Is Right , in so generously reminding you to be sure you have your pet spayed or neutered. And let's get rolling with today’s Subscription60. Click for sound. Get the full 60 straight to your inbox by putting your email below.

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Create Milestones for Your New Job

Casey Accidental

People are afraid of taking new jobs. There is a risk of failure of the company you’re joining and potentially of yourself in the role you are accepting. But we all need to accept new jobs at some point. What you should think about is how to cap the downside risk of the two potential situations above. This is indeed possible. I will walk you through my approach.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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4 Omnichannel Marketing Best Practices for eCommerce

2Checkout

Nowadays many shoppers don’t even remember how they learned about an eCommerce brand in the first place. If you ask them, the most popular answer is “I found it somewhere on the Internet” Commercial information is all over the place, so nobody cares about the “channel” they use to find it anymore.

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The No-BS guide to get 12% of accounts to reply to your cold email

Pierre Lechelle

I always considered cold email as a subpar channel. One that creates pipeline because you trick people to answer you. I often heard stories about companies that would fuel their entire growth with outbound. Which made me think twice about my preconceived ideas. Working at MadKudu, we were trying to find a channel that would […]. Cet article The No-BS guide to get 12% of accounts to reply to your cold email est apparu en premier sur Pierre Lechelle.

SaaS 40
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The Three Key Emails That Win You More Business

The Marketing & Growth Hacking Publication

The Three Key Emails That Will Win You More Business Learning the secret behind personalized emails customers won’t delete Photo by Matthew Fournier on Unsplash Every day, customers get savvier about what they’re looking for from an online shop, and quicker to press delete without opening any email you send them. To avoid that, there’s a simple solution: anticipate your customer needs and send them emails right when they need them.

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Jeff Wissink, Stephen Terry of Navint Partners to Present at the Recurring Revenue Conference 2019

Navint

Topics Include Five Phases of Recurring Revenue Business Growth and Successfully Scaling Recurring Revenue Businesses without Friction. Chicago, IL — February 26, 2019 — Navint Partners , a management consulting firm offering end-to-end strategic, operational, and technological delivery capabilities focused on Lead to Renewal success and the Continuous Customer , announced today that Jeff Wissink and Stephen Terry will be speaking at the Recurring Revenue Conference hosted by Sutton Capital Part

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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What Other Businesses Can Learn From the Marketing Efforts of Breweries

The Marketing & Growth Hacking Publication

Image courtesy: Unsplash Craft breweries evoke an atmosphere of fun, freedom, and creativity. You get the sense that brewers truly love what they do and that they’re at liberty to dream up and test all sorts of recipes. For many brands, that’s the secret to being successful?—?absolutely loving the process, which shows through everything from customer service to marketing.

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Product Tip Tuesday: Dropbox Account Capture

BetterCloud

Welcome back to Product Tip Tuesday, where each Tuesday we give you a quick use case that you can apply in BetterCloud. This week, we have a new alert and actions that we developed in conjunction with our partner Dropbox. In BetterCloud, customers can now receive an alert when users have been forced to migrate their independent Dropbox account into the company’s Dropbox Business Enterprise account.

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Becoming a Sought-After Ghostwriter Boils Down to This:

The Marketing & Growth Hacking Publication

source Right now, there’s a growing need for ghostwriters. Considering the simple facts that (1.) first-person content marketing is growing in popularity , and (2.) busy business moguls have less and less time to allocate to writing articles, publishing e-books, or posting to their company blog’s thought leadership column , the timing is ripe for anyone looking to build a career as a ghostwriter.

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What’s the Water at the Church Lab? A Conversation Between George Church and Jorge Conde

Andreessen Horowitz

Editor’s note: This article is based on an episode of the a16z podcast, which you can listen to here.

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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The Lazy Copywriter’s Way to Find Niches

The Marketing & Growth Hacking Publication

@b-viki via Twenty20 Direct response copywriters use these techniques to make millions The mail-order entrepreneur, Gary Halbert, launched promotion after promotion that generated millions and he had a very unusual process. Unlike so many who start with a product, he thought it was important to start with the market. It might sound hard to work from this counter-intuitive angle, but his methods were actually so practical they were easier than the approaches that didn’t work nearly as well.

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The Things Nobody Tells You About An $8B Acquisition with Ryan Smith from Qualtrics (Video + Transcript)

SaaStr

Join Qualtrics Co-Founder and CEO alongside SaaStr Founder and CEO Jason Lemkin as Ryan reflects on the survey software maker’s acquisition by SAP this year. The company was acquired this November in an $8B deal ahead of its planned IPO. Here are some of the key points: How targeting the academic market prepared him for enterprise. Why press isn’t something he stressed when scaling and neither should you.

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How to Develop Video Streaming App: Tips and Tricks To Choose the Right Niche

The Marketing & Growth Hacking Publication

You can create a successful streaming app by modeling the business practices of Netflix, Hulu, DirecTV NOW, YouTube TV, and HBO Now. Never has it been easier to pitch content for your niche audience. The video streaming app market has exceeded over ten billion viewing hours. Conventional delivery methods are losing market share at alarming rates. Mobile video services are quickly taking their place.