Andreessen Horowitz
FEBRUARY 28, 2023
When market conditions worsen and there’s a gap between your current revenue plan and what your sales team can deliver, you need to build a credible and realistic replan. Introducing a replan can feel like pulling the handbrake on your … The post The First Step to Replanning in a Downturn appeared first on Andreessen Horowitz.
SaaStr
FEBRUARY 28, 2023
So with our first SaaStr APAC behind us, it’s time for the 4th SaaStr Europa ! This time we’re moving to London, for the biggest Europa ever! Right now we’re tracking to 162% of 2022’s attendance in Barcelona, which was already a record. We’re hoping to approach or hit 5,000 total SaaS founders, VCs and execs in London!
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IT World
FEBRUARY 28, 2023
Facebook went all in on the “metaverse” a year and a half ago. The company changed its name to Meta and started pumping a billion dollars a month into a Hail Mary boondoggle to achieve relevance in the post-social world to come. Now Meta finds itself entering a “ metaverse winter ” — a general decline in investment and excitement around the idea. Meta itself has laid off thousands in its metaverse and social businesses alike.
SaaStr
FEBRUARY 28, 2023
While Zoom Enterprise is growing at a healthy clip, churn is over 3% a month for its SMB customers As a result, it’s now predicting 1% growth next year 1% pic.twitter.com/i2k2W9QbVX — Jason Be Kind Lemkin (@jasonlk) February 27, 2023 So Zoom has just been the craziest story of all time in SaaS. It was already a rocketship before Covid. At $450m in ARR, it was growing a stunning 110% already, as fast as anything we’d ever seen.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Nimble - Sales
FEBRUARY 28, 2023
Last month, our Nimble CEO Jon Ferrara, hosted a webinar with DLA Ignite founder Tim Hughes. Tim is recognized as a leading pioneer and innovator of Social Selling, and Jon is a SaaS entrepreneur and a CRM pioneer. When two recognized industry leaders and experts come together to share their knowledge and information, it’s something […] The post Nimble Webinar: 3 Things You Need For Digital Sales Success in 2023 appeared first on Nimble Blog.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
FEBRUARY 28, 2023
Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. In this article, we’re going to unpack the techniques, examples, and tools you need to create effective feedback forms within your own SaaS. Let’s dive in!
IT World
FEBRUARY 28, 2023
Reflecting the growing popularity of the Mac platform , Mac cloud and SaaS provider MacStadium's Orka Platform is now available to purchase at the AWS Marketplace, a move that brings Orka to Amazon EC2 Mac instances. Mac my devs up Orka Workspace is a Desktop-as-a-Service (DaaS) solution that delivers Mac desktops through the browser. Making this available via AWS should be a big boost to Mac teams that already use hyperscale cloud providers for non-Mac development.
User Pilot
FEBRUARY 28, 2023
Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. Adoption is essential because it drives customer success and increases engagement.
IT World
FEBRUARY 28, 2023
As part of Microsoft's new Windows 11 feature update, users will be able to access the company’s new AI-powered Bing directly from the taskbar. In a blog post announcing the update, Microsoft Chief Product Officer Panos Panay said “the search box is one of the most widely used features on Windows” and therefore combining it with the new AI-powered Bing will empower users "to find the answers [they’re] looking for, faster than ever before.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
User Pilot
FEBRUARY 28, 2023
If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Let’s dive right into it! TL;DR Customer feedback is all the insights and opinions you get from users about their customer journey experience and interactions with your product.
Sales Hacker
FEBRUARY 28, 2023
Compensation plans exist to help your business reach its goals. With all the changes happening in today’s economic climate, it’s hard to make sure your plans stay on track. So, where do you begin? We’ve called in the experts— Rosalyn Santa Elena (Founder and CRO at the RevOps Collective) and Arni Khanna (Director of Solution Engineering at CaptivateIQ) to openly discuss the key ingredients to creating a sales compensation plan that drives the right behaviors and compelling outcomes.
IT World
FEBRUARY 28, 2023
Videoconferencing company Zoom is pinning its growth plans on investment in AI, after reporting its first fourth quarter net loss since 2018. Reporting results on Monday, Zoom said it posted a net loss of $104 million for the fourth quarter of its fiscal 2023, ended January 31, compared to a profit of $490 million in the year-earlier period. Online revenue was also down 10% year over year to $481.7 million.
Sixteen Ventures
FEBRUARY 28, 2023
Generative Artificial intelligence (AI) like ChatGPT – and now Bing Chat – is transforming the way we communicate and work, especially in Customer Success. These AI-powered tools offer unique benefits to Customer Success Managers (CSMs) and Enablement pros like: enhancing search, language generation, and productivity. I finally got access to Bing Chat and was able to test our prompts we developed in ChatGPT for our Prompt Engineering for Customer Success course in Bing, and I’
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Teamgate
FEBRUARY 28, 2023
Customer Relationship Management (CRM) tools have become an integral part of successful sales teams ever since they were created. A CRM system can help you organize, streamline and automate the customer relationship process, enabling you to better engage with customers and prospects.
SaaS Metrics
FEBRUARY 28, 2023
Have you ever considered SEO for your WordPress website? This method can significantly increase the visibility of your website on Google and other search engines. Don’t worry if you haven’t, we’ll walk you through some key starting points. What is SEO? Search Engine Optimization or SEO is an essential component of any. Read more The post 3 Simple Steps to Optimize your WordPress Site first appeared on SaaS Metrics.
SmartKarrot
FEBRUARY 28, 2023
Role: VP, Customer Success Location: Toronto, ON, Canada (Remote) Organization: Affinity.co As a VP, Customer Success you’ll assemble, nurture, and keep a top-notch team. Metrics at every level of the company that define success for our clients are established. Create and implement our second product’s success and support models (Affinity for Salesforce).
User Pilot
FEBRUARY 28, 2023
Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
User Pilot
FEBRUARY 28, 2023
No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. The six-step process for building your onboarding process. The top three onboarding tools to help with onboarding automation.
User Pilot
FEBRUARY 28, 2023
Which tool, UserGuiding or WalkMe, is more suitable for achieving no-code growth? Or, is there a more appropriate in-app onboarding software available that would better suit your requirements? With a multitude of options available on review platforms, selecting the most suitable tool can be difficult. It’s important to take into account your priorities and the necessary features the tool should have to accomplish your objectives.
User Pilot
FEBRUARY 28, 2023
Are you wondering which no-code growth tool to invest your time and money in – UserGuiding or Userlane? Or perhaps there’s another in-app onboarding software that surpasses both? With so many no-code tools available, choosing the right one can be a daunting task. It’s important to evaluate your priorities and the necessary functionalities before making a selection, while also ensuring that the tool’s price aligns with your budget.
User Pilot
FEBRUARY 28, 2023
Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. This becomes even more challenging when you consider the need to choose a tool that aligns with your priorities, feature needs, and budget.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
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