Fri.Aug 09, 2019

The Four-step Pricing Process for Fast-growing SaaS Companies

OpenView Labs

I have spent much of my career in product marketing roles at fast-growing companies. At Glassdoor and Lever, we doubled in size each year; and Reflektive —where I am now Head of Marketing—was recently recognized by Deloitte as the 13th fastest-growing technology company in North America.

Good CEO Habits: Proactively Update Your Board at the End of Every Quarter

Kellblog

I am surprised by how many startup CEOs leave the board hanging at the end of the quarter. As a CEO my rule of thumb was that if a board member ever asked me about the quarter then I’d failed in being sufficiently proactive in communications.

5 Common Mistakes Customer Success Managers Make When Managing Their Day

ChurnZero

5 Common Mistakes Customer Success Managers Make When Managing Their Day (And How You Can Avoid Them). Think you could be getting more done? Don’t we all, but the saving time is money is especially true when you are in charge of managing your customer’s success, which ultimately drives renewal revenue. . Productivity and time management skills don’t come natural to everyone and that’s okay.

SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence that automates repetitive, manual tasks.

Cloud 167

Driving Discovery and Experimentation in your Organization

Speaker: Teresa Torres, Product Discovery Coach, Product Talk, David Bland, Founder and CEO, Precoil, and Hope Gurion, Product Coach and Advisor, Fearless Product LLC

If you want to build what matters, you can't move forward blindly. But to make progress, you can't let things slow to a crawl while you focus resources on gathering data. This is where continuous discovery and experimentation come in. Join Teresa Torres (Product Discovery Coach, Product Talk), David Bland (Founder, Precoil), and Hope Gurion (Product Coach and Advisor, Fearless Product) in a panel discussion as they cover how - and why - to build a culture of discovery and experimentation in your organization.

What Is Business Development? (And Why It’s Vital to Sales Success)

Sales Hacker

A few weeks ago, I had a conversation with the head of business development for a French logistics company. He was over the moon because in only 5 months he reached his goal of getting 10 qualified opportunities. And, even better, he managed to go beyond the target by closing a €350K deal.

More Trending

How to Become a 1-to-1 Video Prospecting Pro

Sales Hacker

If you aren’t building sequences to provide your reps some structure in their outreach, you’re missing out. Sequences are workflows that use a series of touchpoints to connect with prospects.

#ZEOLife: What It’s Really Like to Be a Zuora Intern

Zuora

Get the inside scoop on what it's really like to be a Zuora intern, from lessons learned to ZEO culture and more! The post #ZEOLife: What It’s Really Like to Be a Zuora Intern appeared first on Zuora. ZEOLife

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Why gaming is ditching Hollywood for Silicon Valley

Zuora

Zuora CEO Tien Tzuo on how the gaming industry is moving to a subscription model. The post Why gaming is ditching Hollywood for Silicon Valley appeared first on Zuora. Growth + Leadership Industry: Media Subscription Economy

Breastfeeding app shows subscription opportunity for non-profits

Zuora

The Zuora platform is powering Small World Social's first ever subscription-based breastfeeding support app connecting health professionals with new moms. The post Breastfeeding app shows subscription opportunity for non-profits appeared first on Zuora. Customer Success Growth + Leadership Marketing Pricing Strategy Subscription Economy

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.