Fri.Feb 26, 2021

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Three Keys to Increasing Customer Renewals

Totango

This happens to you more often than you’d like to admit. Your sales team lands a new customer with great potential. You work hard at the on-boarding process and hit all of the milestones. Roll-out is on schedule. Over the year(s) of their contract term, you resolve every issue quickly. Then two months before renewal, you get the call: the customer has decided not to renew.

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10 Rules to Being a VP of Sales in a Startup

SaaStr

Brendon Cassidy, my VP of Sales wrote a version of this piece a while back. It had 2,398 likes and clearly hit a chord with people. I though an updated version of this would be good for founders thinking about hiring a VP of Sales … VPs of Sales themselves … and VPs-to-be to read — Jason, ed. … 10 Rules to Being a VP of Sales in a Startup.

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Project Management Principles to Know

The Daily Egg

You come up with an excellent idea you believe will boost conversions and reduce operational costs. But you can’t execute your idea without a plan in place. Without a plan, you’re likely to fail at your mission, which may even cost you your job. You need an effective strategy for the proposed project, including its […]. The post Project Management Principles to Know appeared first on The Daily Egg.

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Come Hear and Meet CEO of Notion, Ivan Zhao, at FREE SaaStr Build Mar 9-10!!

SaaStr

We run SaaStr on Notion so we’re super excited Ivan Zhao is joining us at SaaStr Build on March 9-10 !! It’s gonna be Fire ! Sign up for FREE here. The post Come Hear and Meet CEO of Notion, Ivan Zhao, at FREE SaaStr Build Mar 9-10!! appeared first on SaaStr.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Podcast marketing: Growing your audience

Trint

Whether you’re tuning into Dolly Parton’s America or Conan O'Brien Needs a Friend , podcasting is the not-so-new, hot thing. We might not be commuting anymore, but that doesn’t mean we’re not listening to podcasts. In fact, podcast subscriber and listener numbers have shot up since the pandemic. Tapping into that new, bigger audience means one thing: acing your podcast marketing.

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Localization: translating content for a global audience

Trint

Global offices and distributed teams were becoming a lot more common in the modern workplace even before the pandemic hit. Teams need the tools to work together in real-time, no matter where they are. At the same time, brands need to be able to capitalize on the exposure that comes from virtual life. Zoom team calls, webinars, virtual town halls and even workout sessions offer limitless audiences.

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How To Build a WordPress Website

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. WordPress has officially passed the 39% mark and powers over one-third of the entire web. It’s like the Oprah Winfrey of the web hosting world—reliable, has a loyal user base, an excellent reputation, and is super popular worldwide.

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Bio Eats World: The Art and Science of Biology’s Future

Andreessen Horowitz

In this episode of Bio Eats World, we talk to Dr. Jennifer Doudna—winner of the 2020 Nobel Prize for the co-discovery (with Emmanuelle Charpentier) of CRISPR-Cas9—about the … The post Bio Eats World: The Art and Science of Biology’s Future appeared first on Andreessen Horowitz.

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How to Build a Sales Forecast Model

Neil Patel

In an ideal world, sales teams and business leaders would have crystal balls to help them predict accurate sales forecasts. With these predictions, it would be easier to create budgets, set goals, know when you’ll need to hire more people, and so much more. Unfortunately, crystal balls belong in the movies, and predicting anything in business, especially revenue , can be challenging.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Migrate from Chartio to Rakam

Rakam

If you haven’t seen the announcement, Chartio is shutting down on March 1, 2022. It might be frustrating news for those who have been using Chartio for a long time as their BI or analytics solution. You might be wondering what you’ll do now. Don’t worry, we got you covered. Here we will tell you step by step how to migrate all your charts, reports, and datasets into Rakam and start using Rakam for free.

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Webinar Recap: Increase Your Funnel Throughput with Analytics & Coaching

InsightSquared

The RevOps Experts Weigh In. Todd Abbott , CEO of InsightSquared , and Tanner Mezel , VP of Sales and Marketing at DSG , recently hosted the webinar, “Improving Funnel Throughput with Analytics & Coaching.” Together, the experts gave a detailed guide on how sales leaders can improve their company’s funnel throughput with analytics and coaching. From assessing risk to pinpointing the coaching window, this webinar is a can’t miss for anyone who wants to accelerate revenue.

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Thinking Inside a Box E01: How to Start a Subscription Box Business

Chargebee

Close your eyes and think about the things you like. What’s the first thing that came to your mind? Whatever it is, the chances are that there’s a subscription box for it. Love ice creams? There’s a subscription box exclusively for ice creams. Gardening enthusiast? Boom, a gardening kit subscription box.

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6 Key Takeaways From ‘Managing Friction Between Customer Success and Other Company Departments’ Panel

ChurnZero

Is your Customer Success team: Butting heads with Sales during onboarding. Operating on a completely different wavelength than Product. Getting bombarded by Marketing for unrestricted customer access. All of the above (and more). Put simply, Customer Success does a lot of things for a lot of people. As the customer liaison within an organization, Customer Success must work with virtually every department – which means navigating their unique working style, culture, processes, and priorities.

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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Call Coaching Importance in Contact Centers

SaaS Metrics

There’s a saying that nobody is perfect, and everyone has a fair share of their strengths and weaknesses. It may be interesting to think about a diamond that doesn’t immediately display its sparkle for the world to see. It should be mined, cleaned, polished, cut, and designed to showcase its dazzling beauty. This is the same thing that happens with call center agents.

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Thinking Inside a Box E01: How to Start a Subscription Box Business

Chargebee

Close your eyes and think about the things you like. What’s the first thing that came to your mind? Whatever it is, the chances are that there’s a subscription box for it. Love ice creams? There’s a subscription box exclusively for ice creams. Gardening enthusiast? Boom, a gardening kit subscription box.

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Join88 Become an Aristocrat at Free Slot Machine Games

SaaS Metrics

Playing free slot machine games on the internet is like playing a casino for free. There are just so many amazing shots of Vegas that you will find when downloading the free Quick Hits slot machine games software. This software can be played directly from your computer using a web browser or you can even download it onto your smart phone to play. New Slots of Vegas makes a real playing casino and free slot machines of your own.

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How to Do SaaS Competitive Analysis: The 2021 Guide

SmartKarrot

Napoleon Bonaparte said, “Never interrupt your enemy when he is making a mistake.” When your competitors make a mistake, it is easier to learn from it. What if you are the one making the same mistake? You won’t know till you know what your competitors are doing. Analysing your competitors is necessary for any SaaS business to grow and develop in terms of customer satisfaction.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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QQPEDIA Finding a Trustworthy Site to Play Slots Online

SaaS Metrics

A trusted site is where you can earn a lot of money from online slot machines. You may think that it is very difficult to find these sites because they are only found on the Internet. In fact, this is not true because there are actually a lot of sites where you can play slot games. If you know what to look for in a site, you can definitely get more money from slot machines and you can get it fast.

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Feb 26 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Remote, Florida, United States Organization: Three Pillars Recruiting As a VP of Customer Success, you will build, develop, lead, and continuously improve the Customer Success methodology and framework on a global basis. Manage, mentor, and support a team of Customer Success professionals, including but not limited to hiring, onboarding, enabling, career development, performance management, and reward/incentive structure.

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The Playbook to Boosting Net Retention Quickly with Terminus

SaaStr

Terminus just announced yesterday its $90M Series C funding. Congrats!! Tim Kopp, Terminus CEO and Executive Chairman, recently shared with the SaaStr community how they’ve fueled sustainable business by prioritizing Net Revenue Retention. Why Net Retention? While many SaaS companies are familiar with acquisition growth efforts, what you might be missing is the massive revenue potential sitting right under your noses.

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How SaaS Management Platforms Reduce Security Risk

BetterCloud

With 2020’s unexpected acceleration of remote work and rapid SaaS adoption, new SaaS security risks have come along with it. Building on recent articles on what SaaS management platforms (SMPs) do , how they help in SaaS operations , and their important role in optimizing both IT budgets and SaaS operations, we take on how SaaS management platforms reduce security risk.

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The Power of Co-Branding and White Labeling in Integrated Payment Solutions

Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.