Fri.Oct 08, 2021

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6 Product Led Growth Sessions From SaaStr Annual 2021

SaaStr

As OpenView and many others have documented, Product Led Growth (“PLG”) is one of the dominant themes of the SaaS marketplace today. Unsurprisingly, Product Led Growth was one of the most popular discussion topics at SaaStr Annual 2021. If you missed out on attending SaaStr Annual 2021 – where our outdoor format earned an analogy to the “ Coachella of SaaS ” – or just want to understand PLG better, here are 6 sessions to study: PLG SaaStr Session #1: “Mastermind Masterclass: Beyond P

Scale 362
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How to Write a Job Offer Letter

The Daily Egg

Job offer letters are a formal way to tell your candidates that they’ve been selected for employment. If you’ve never done this. The post How to Write a Job Offer Letter appeared first on The Daily Egg.

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Why We Crave Software With Style Over “Branding”

Andreessen Horowitz

Within the past few years, tech companies’ digital design all started to look the same: marginally, monotonously quirky; safe. From the sans-serif fonts to the muted pastel color palette, the stark white backgrounds to the curvy shape and hue of the buttons, most modern software blurs together into a familiar, squint-and-you’ll-confuse-it aesthetic.

Branding 145
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7 Easy Steps to Start an LLC

The Daily Egg

Your choice of business structure has long-reaching repercussions. It’s why many businesses are structured as limited liability companies (LLCs) that offer several. The post 7 Easy Steps to Start an LLC appeared first on The Daily Egg.

Business 240
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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5 Reasons Why Real Estate Agents Need a CRM

Nimble - Sales

CRM stands for “Customer Relationship Management” We like to emphasize the word Relationship as the abbreviation seems to make people run for their life. Think of CRM as a tool that stores information about your leads, clients, and other valuable real estate contacts. CRM can also be used to help you keep track of all […]. The post 5 Reasons Why Real Estate Agents Need a CRM appeared first on Nimble Blog.

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An Honest Review of Pendo Analytics

User Pilot

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? We had a play with some of their tools to save you the trouble of testing them out yourself.

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Async video messaging: Another route to productive remote work

IT World

Video meetings proved crucial for connecting remote workers during the Covid-19 pandemic, replicating face-to-face conversations even when offices were shuttered. But these real-time communications have drawbacks, too, with remote workers facing schedules packed with back-to-back video meetings and trying to catch colleagues who may be several time zones away.

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ChurnZero Earns a 2021 Tech Cares Award from TrustRadius

ChurnZero

ChurnZero Earns a 2021 Tech Cares Award From TrustRadius. ChurnZero is being recognized for giving back to their community with a 2021 Tech Cares Award from TrustRadius. TrustRadius has announced that they have recognized ChurnZero with a 2021 Tech Cares Award. This second annual award celebrates companies that have gone above and beyond to provide strong Corporate Social Responsibility (CSR).

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Use Baremetrics to calculate CAC for Stripe customers

Baremetrics

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice. That’s because it has competitive fees among the big processors, it can handle recurring revenue streams, and it is easy to receive payments and send payouts across th

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Windows 11 arrives: my initial impressions

IT World

Disclosure: Microsoft is a client of the author. I’m fascinated by the coverage of Windows 11, particularly when compared to the media circus that surrounded Windows 95. When it was released, folks were far too excited and bought it much too quickly— only to discover Microsoft had a lot to learn about releasing a complex OS. Windows 11 reflects lessons learned over the past three decades.

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Use Baremetrics to calculate LTV for Stripe customers

Baremetrics

To run a business online, you probably need a customer relationship management ( CRM ) software package and/or payment processor to manage your customers and their invoices. This is because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. Stripe is often the payment processor of choice for SaaS businesses because it can handle recurring revenue streams.

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3 Reasons Email Is a Key Revenue Driver for Uprising Food

ReSci

It’s time to call it: the “customer journey,” as you know it, is officially dead. It’s a concept that sprang into the industry’s collective consciousness when retail met the Internet, forever changing the way people interact and shop with brands. With…. The post 3 Reasons Email Is a Key Revenue Driver for Uprising Food appeared first on ReSci.

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Has Apple set the scene for its next small big thing?

IT World

App Analytics in App Store Connect offers app developers a way to explore important app metrics such as transactions, redownloads, total downloads, pre-orders and updates; developers can drill down for insights into territory, source, device and so on, allowing them to understand and develop key app markets. That’s great for developers, but what does it mean to enterprise users?

B2C 84
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Using Login Portals for Fun888

SaaS Metrics

If you are a newbie in online or digital gambling and you want to make your search easier, we are here to recommend a website that is deemed as one of the best in the industry. This website is called Fun888, which is an online casino that can be accessible in different. Read more. The post Using Login Portals for Fun888 first appeared on SaaS Metrics.

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Home office tips from a veteran freelancer

IT World

Next month marks my 15 th year of self-employment, working in a home office. I take responsibility for everything from invoicing to making sure there’s enough paper in the printer. With some studies forecasting that the number of gig workers like me will soon exceed the size of the full-time workforce in a few years, I thought I’d share are few things I’ve learned along the way.

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Helping builders build

Point Nine Land

Our investment in Graneet. Welcome Graneet Since Pawel and Christoph’s investment in Clio (which provides legal firms best in class software to run their business and was Point Nine’s #1 investment (!!)), our vertical SaaS portfolio has only grown further. It’s been more than 10 years since that first investment and since then, we’ve been lucky to see how transformative industry-specific software can be for SMBs across industries.

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Key SaaS Integration Challenges & Benefits

SmartKarrot

Just like the two faces of a coin, SaaS integration too comes with its own set of challenges and benefits. As the maturity of SaaS integration increases, so does the importance of integration. Clubbing in SaaS with the corporate systems has become more than necessary today. The higher is the maturity of the organization, the more SaaS integration is considered to be a critical requirement.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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How to Map Your Customer’s Vector Path To Determine Whether They’re Heading in a Positive Trajectory

ChurnZero

How to Map Your Customer’s Vector Path To Determine Whether They’re Heading in a Positive Trajectory. 58% of businesses focus their customer experience strategy on increasing value for their customers. This means understanding a customer’s goals and tailoring Customer Success strategies around what the customer wants to achieve. To do this, Customer Success teams are using Customer Success vectors.

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Use Baremetrics to calculate Churn for Stripe customers

Baremetrics

Churn is the share of your customer base that has stopped using your service over a defined period of time. It is usually measured per month. Churn can be calculated in two ways, namely customer churn and revenue churn , and there are good reasons to calculate both. Churn is a needed metric because it helps you calculate your customer lifetime value (LTV), forecast your MRR, and therefore budget how much you can safely spend on customer acquisition costs (CAC) while maintaining profitability.

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How to Prevent A/B Testing from Slowing Down Your Site

Neil Patel

You’ve probably used tools like Google Optimize for A/B testing to increase conversion rates on your site. These tools allow you to test content by showing different variations of the same page to visitors at random. A/B testing helps prevent websites from spending time and resources on developing features that turn out to be unpopular with their users.

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Oct 08 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: OMEGA POINT (OMPNT) As a Director of Customer Success, you will focus on customer success as it relates to revenue growth (renewals & upsell). Create and implement a customer success strategy focused on customer onboarding, activation, and retention. Design KPIs and key results to measure progress towards strategic customer success goals.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla